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 International parcel lost, Unknown after reached Malaysia

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jjcathy
post Mar 13 2013, 08:25 PM

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QUOTE(rjb123 @ Mar 13 2013, 07:49 PM)
Hi

your item was sent by DPD, this is totally different to Royal Mail , DPD is an independent company (a bit like Citylink in MY for example)

According to google, DPEX / Toll Global is their agent in Singapore / Malaysia but their site doesn't seem to recognise any of the numbers

Have you tried calling the sender?
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yes , contact oredi .....for their reply is that they oso cannot track if that is an international parcel.....
but they do telling me if i not receive till 15/03 , ask me to let them know.....but i don know what they going to do....
for my previous purchase , i think it send to me by pos,ABX....if i not wrong ....
so u mean that we can't do any checking at here ??

This post has been edited by jjcathy: Mar 13 2013, 08:40 PM
rjb123
post Mar 14 2013, 02:14 AM

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QUOTE(jjcathy @ Mar 13 2013, 08:25 PM)
yes , contact oredi .....for their reply is that they oso cannot track if that is an international parcel.....
but they do telling me if i not receive till 15/03 , ask me to let them know.....but i don know what they going to do....
for my previous purchase , i think it send to me by pos,ABX....if i not wrong ....
so u mean that we can't do any checking at here ??
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According to their posts it went by DPD Mail, not really a courier service as such - so it isn't track able it seems sad.gif

Don't worry, as a supplier they'll either issue a refund or a replacement in case it does get lost
jjcathy
post Mar 15 2013, 01:22 PM

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QUOTE(rjb123 @ Mar 14 2013, 02:14 AM)
According to their posts it went by DPD Mail, not really a courier service as such - so it isn't track able it seems sad.gif

Don't worry, as a supplier they'll either issue a refund or a replacement in case it does get lost
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thanks god, both parcel receive yesterday and today, that is send by pos malaysia van ....no need sign on consignment one....different with last few time.
but it 's quite dagerous ,if the posman wrongly send and i think i will never receive that parcel...
anyway, thanks for ur help !
ryedrift
post Mar 15 2013, 04:43 PM

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parcel from UK usually take abt 2 weeks plus to arrive at ur doorstep.
regular ebay user here, based on my experience.
rjb123
post Mar 15 2013, 08:34 PM

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QUOTE(jjcathy @ Mar 15 2013, 01:22 PM)
thanks god, both parcel receive yesterday and today, that is send by pos malaysia van ....no need sign on consignment one....different with last few time.
but it 's quite dagerous ,if the posman wrongly send and i think i will never receive that parcel...
anyway, thanks for ur help !
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Yeah DPD Mail and the like are very different to couriers unfortunately - looks like in this case POS Malaysia does the final end of the delivery.

I have an office in the UK so if I want to buy stuff normally gather several orders together and then ship via DHL or TNT Express which only takes 2-3 days and is fully trackable rclxms.gif
rjb123
post Mar 15 2013, 08:40 PM

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Edit : Ooops double posted blush.gif

This post has been edited by rjb123: Mar 15 2013, 08:41 PM
jjcathy
post Mar 20 2013, 01:32 PM

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QUOTE(rjb123 @ Mar 15 2013, 08:34 PM)
Yeah DPD Mail and the like are very different to couriers unfortunately - looks like in this case POS Malaysia does the final end of the delivery.

I have an office in the UK so if I want to buy stuff normally gather several orders together and then ship via DHL or TNT Express which only takes 2-3 days and is fully trackable  rclxms.gif
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is we buy ourself or u buy for us ?
rjb123
post Mar 20 2013, 04:51 PM

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QUOTE(jjcathy @ Mar 20 2013, 01:32 PM)
is we buy ourself or u buy for us ?
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Normally I just buy for myself and not for others

But if you want to buy something that makes it worthwhile to pay for DHL Express we can have a look and maybe do it together
kenthew
post Mar 20 2013, 07:35 PM

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QUOTE(alicecs @ Mar 7 2013, 05:49 PM)
Already tried... no changes as well.. I have another friend who's parcel sent out from korea on 22nd also same status as mine ==""
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hi, so have you received your parcel after that? I have a same problem with you, 1 register airmail from China but never arrive Malaysia.

item No. Year Status Location Destination Country Date
RB171355115CN 2013 Collection 10061400 MY 20130307 1231
RB171355115CN 2013 Waiting for transit airline Space Beijing MY 20130308 1530
RB171355115CN 2013 Waiting for transit airline Space Beijing MY 20130309 1751
RB171355115CN 2013 Dispatching Beijing MY 20130309 1838
RB171355115CN 2013 Waiting for transit airline Space 51003100 MY 20130312 0908
RB171355115CN 2013 Departure from China 51003100 MY 20130312 1301


This post has been edited by kenthew: Mar 20 2013, 07:35 PM
alicecs
post Mar 21 2013, 11:28 AM

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Received parcel already after 3 weeks (y)
lil strawb
post Apr 22 2013, 06:52 PM

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Hi,this is my first time buying fom uk i want to track it but the seller said because they are using a company call parcelroute and is priority mail so it can't be track what can i do?when i check with the website Priority Mail – non tracked service. 2-3 day EU and 3-5 day rest of world but now is more than a week.so i was actually thinking to call and check but i don't know how without the tracking code if i can't provide pos laju/pos malaysia with the tracking code they can't help.

This post has been edited by lil strawb: Apr 22 2013, 06:54 PM
TSlittlebeettle
post Jul 3 2013, 10:27 AM

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wow....didn't realize that this thread still active till recently..

I was trying to track my shipping from UK again...almost forgot the link which one of the member shared me..

Indeed, this is very good thread to refer..

hahaha..
fubs
post Jul 3 2013, 11:34 AM

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how do i know/check if my item is stuck at the custom?
rjb123
post Jul 3 2013, 01:20 PM

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QUOTE(fubs @ Jul 3 2013, 11:34 AM)
how do i know/check if my item is stuck at the custom?
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Check the tracking, would normally say if the item is currently held by customs
yeongcheeheng
post Dec 16 2013, 11:25 PM

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I love you Pos Malaysia!!!! My item arrived on XX-Dec-2013. No one send me the letter ask me to collect my item at your branch, and I did not know whether did they really come to my house. I don't know I pay the postage fee for what. I love your service, thank you.
SUSdantck
post Dec 17 2013, 03:17 AM

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i have a medium big item to malaysia missing, 2 month already

no notice card , the seller also no news on their pos office.

that thing got tracking number, but suddenly no tracking after went on airplane.

fortunately the seller honest refund me ,

This post has been edited by dantck: Dec 17 2013, 03:19 AM
SUSMrUbikeledek
post Dec 17 2013, 01:59 PM

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I put my office address for receiving parcels.
daerkelani
post Dec 17 2013, 05:38 PM

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QUOTE(littlebeettle @ Nov 12 2011, 04:31 PM)
Anyone here has same experience like I do?

I bought something from UK and got it shipped to Malaysia via Royal Mail.

However, the status is unknown now and my item is not reaching me untill today (7 days since it reached Malaysia)

So, who can I cross check in order to know the status of my item?

Pos Laju/ Kastam??

I have contacted the seller and they told me the item is delivered to Malaysia (based on the tracking number)

Appreciate your help.

Thanks
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I also bought something via Royal Mail
has been 1 whole month since the purchase.
No tracking number at all
still waiting
How
And it is impossible custom is going to withhold my 1 meter USB cable?

This post has been edited by daerkelani: Dec 17 2013, 05:39 PM
daerkelani
post Dec 17 2013, 05:40 PM

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QUOTE(MrUbikeledek @ Dec 17 2013, 02:59 PM)
I put my office address for receiving parcels.
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I also put university address, but no news till now.
TSlittlebeettle
post Dec 17 2013, 11:58 PM

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QUOTE(daerkelani @ Dec 17 2013, 05:40 PM)
I also put university address, but no news till now.
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You may contact the seller and ask for the UK tracking number.

Then you can search it in POS Malaysia portal again.

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