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 International parcel lost, Unknown after reached Malaysia

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rjb123
post Nov 12 2011, 05:00 PM

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I was just about to post the track-trace link myself, great website for EMS / Post / Parcel tracking worldwide !

At least if the seller sent it via registered post he'll be able to claim in worst case.

What is the item out of curiosity? Maybe it could have been stopped by customs checking too!


rjb123
post Mar 7 2013, 02:24 PM

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QUOTE(alicecs @ Mar 6 2013, 11:20 AM)
Can someone help??? I Have 2 parcels from korea and it looks like they're missing in transit!!!
17:00 21-Feb-2013  Posting/Collection  HANAM 

Posting office zip code : 465012

Destination country : MALAYSIA
22:33 21-Feb-2013  Arrival at outward office of exchange  INTERNATIONAL POST OFFICE 

13:02 22-Feb-2013  Departure from outward office of exchange  INTERNATIONAL POST OFFICE 

Dispatch number : 37
15:26 22-Feb-2013  Handed over to Air carrier  INCHEON

There's no tracking updates for about 2 weeks!!!! Normally it will reach within 1 week...
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Can you track it on Malaysia's side?

Sometimes tracking won't update on the foreign side once passed onto the other country's postal service (in this case Malaysia)
rjb123
post Mar 7 2013, 03:04 PM

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QUOTE(alicecs @ Mar 7 2013, 02:55 PM)
Already tracked malaysia side and called up post malaysia..
They said it has not reached our shores ><

Korea side I called them up they said has left korea long time ago ><
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Damn

Have you tryied using track-trace.com , then choosing Malaysia and trying the different tracking options?

If nothing showing, can't suggest anything and it seems maybe lost or need to wait a bit longer.
rjb123
post Mar 7 2013, 07:24 PM

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QUOTE(alicecs @ Mar 7 2013, 05:49 PM)
Already tried... no changes as well.. I have another friend who's parcel sent out from korea on 22nd also same status as mine ==""
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Unlikely that both are lost, so possibly there's a delay.

I guess nothing can do but to wait another week or so, hopefully both will update smile.gif
rjb123
post Mar 13 2013, 07:49 PM

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QUOTE(jjcathy @ Mar 13 2013, 06:45 PM)
can u help , i hv a parcel from uk , which should be arrived but did not............i check with seller that they only hv tacking no at their side.
i don think that tracking no can track at malaysia coz they will change another pos consignment note when the parcel reach at malaysia, this is not first time
i buy the thing from the same seller that why i know about that........

this is from seller tracking
http://dm.metapack.com/metatrack/track?ret...derRef=15346151

do u hv any idea to track my parcel ??

tqvm !!!
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Hi

your item was sent by DPD, this is totally different to Royal Mail , DPD is an independent company (a bit like Citylink in MY for example)

According to google, DPEX / Toll Global is their agent in Singapore / Malaysia but their site doesn't seem to recognise any of the numbers

Have you tried calling the sender?
rjb123
post Mar 13 2013, 07:53 PM

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Ok, apparently DPD Mail isn't a trackable service.
rjb123
post Mar 14 2013, 02:14 AM

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QUOTE(jjcathy @ Mar 13 2013, 08:25 PM)
yes , contact oredi .....for their reply is that they oso cannot track if that is an international parcel.....
but they do telling me if i not receive till 15/03 , ask me to let them know.....but i don know what they going to do....
for my previous purchase , i think it send to me by pos,ABX....if i not wrong ....
so u mean that we can't do any checking at here ??
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According to their posts it went by DPD Mail, not really a courier service as such - so it isn't track able it seems sad.gif

Don't worry, as a supplier they'll either issue a refund or a replacement in case it does get lost
rjb123
post Mar 15 2013, 08:34 PM

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QUOTE(jjcathy @ Mar 15 2013, 01:22 PM)
thanks god, both parcel receive yesterday and today, that is send by pos malaysia van ....no need sign on consignment one....different with last few time.
but it 's quite dagerous ,if the posman wrongly send and i think i will never receive that parcel...
anyway, thanks for ur help !
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Yeah DPD Mail and the like are very different to couriers unfortunately - looks like in this case POS Malaysia does the final end of the delivery.

I have an office in the UK so if I want to buy stuff normally gather several orders together and then ship via DHL or TNT Express which only takes 2-3 days and is fully trackable rclxms.gif
rjb123
post Mar 15 2013, 08:40 PM

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Edit : Ooops double posted blush.gif

This post has been edited by rjb123: Mar 15 2013, 08:41 PM
rjb123
post Mar 20 2013, 04:51 PM

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QUOTE(jjcathy @ Mar 20 2013, 01:32 PM)
is we buy ourself or u buy for us ?
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Normally I just buy for myself and not for others

But if you want to buy something that makes it worthwhile to pay for DHL Express we can have a look and maybe do it together
rjb123
post Jul 3 2013, 01:20 PM

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QUOTE(fubs @ Jul 3 2013, 11:34 AM)
how do i know/check if my item is stuck at the custom?
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Check the tracking, would normally say if the item is currently held by customs

 

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