Anyone here has same experience like I do?

I bought something from UK and got it shipped to Malaysia via Royal Mail.

However, the status is unknown now and my item is not reaching me untill today (7 days since it reached Malaysia)

So, who can I cross check in order to know the status of my item?

Pos Laju/ Kastam??

I have contacted the seller and they told me the item is delivered to Malaysia (based on the tracking number)

Appreciate your help.

Thanks

I would advise you to wait for a few more days.
Items do not get lost unless it is stolen.

With tracking number,
you can always call pos malaysia and ask.

Once I send a parcel from KL to Kuantan.
Takes a whole month to reach.

- Royal mail to Malaysia should not be a problem..
- Usually delivery would be around 2 weeks or maybe around 10 days minimum.
- Try use the tracking number to track at pos.com.my.
- Check when it is shipped out.
- Check address of delivery with your seller, whether if they write the address correctly.

p.s. I have been doing this for many years now and don't have any problem with UK royal mail.

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Added on November 12, 2011, 3:48 pmbtw, what item did you buy from UK? sometimes things can be very tricky.. might caught up at customs.

This post has been edited by iamlordone: Nov 12 2011, 03:48 PM

With Royal Mail, is it EMS, or registered post? If it is EMS, it will be handled by Poslaju once it reached here, otherwise, by Pos Malaysia. Get the the tracking number from your seller because it is trackable at Poslaju/Pos Malaysia websites (once it is handled by them).

You can also track the parcel here: http://www.track-trace.com/post (it will auto check with supported countries' online tracking).

I was just about to post the track-trace link myself, great website for EMS / Post / Parcel tracking worldwide !

At least if the seller sent it via registered post he'll be able to claim in worst case.

What is the item out of curiosity? Maybe it could have been stopped by customs checking too!

Thanks all for ur valuable inputs.

I have tried to trace the item based on the tracking number. The result is as follow:

A delivery was attempted for your item with reference RJ870968331GB in MALAYSIA before 10:57 on 10/11/11.

This post has been edited by littlebeettle: Nov 13 2011, 08:42 PM

I've checked your tracking at Pos Malaysia (POsDaftar) and here's the result
(Protip: When tracking international parcel at http://www.pos.com.my/pos/appl/service/sub_e_parcel.asp, try all categories: e-parcel, PosDaftar and Poslaju if you don't know your parcel type). :

10 November 2011 Dispatched at (561003) CAWANGAN SERAHAN CHERAS (SHAMELIN)
10 November 2011 Internal Process at (561003) CAWANGAN SERAHAN CHERAS (SHAMELIN)
10 November 2011 Undelivered at (561003) CAWANGAN SERAHAN CHERAS (SHAMELIN)

That means that they failed to deliver the item to you on that date (nobody at home, etc?). It is unlikely that they will attempt second delivery, normally the parcel need to be collected then. You may call Posline 1 300 300 300 and ask whether you have to collect, where, etc.

Thanks a million PetomJ !

I don't get the yellow slip in my letter box either.
Nvm, I will go to POS shamelin branch to collect the parcel.

Really thanks for the help...

if it dont arrive , file a chargeback claim on paypal, they will suspend the seller's account and take away all their monies .

You can also do this with a few friends to shutdown someone's business if you really dont like them.

Thanks all.

I have collected the item from post office near my house.

Can someone help??? I Have 2 parcels from korea and it looks like they're missing in transit!!!


17:00 21-Feb-2013 Posting/Collection HANAM

Posting office zip code : 465012

Destination country : MALAYSIA
22:33 21-Feb-2013 Arrival at outward office of exchange INTERNATIONAL POST OFFICE

13:02 22-Feb-2013 Departure from outward office of exchange INTERNATIONAL POST OFFICE

Dispatch number : 37
15:26 22-Feb-2013 Handed over to Air carrier INCHEON

There's no tracking updates for about 2 weeks!!!! Normally it will reach within 1 week...

Can you track it on Malaysia's side?

Sometimes tracking won't update on the foreign side once passed onto the other country's postal service (in this case Malaysia)

Already tracked malaysia side and called up post malaysia..
They said it has not reached our shores ><

Korea side I called them up they said has left korea long time ago ><

Damn

Have you tryied using track-trace.com , then choosing Malaysia and trying the different tracking options?

If nothing showing, can't suggest anything and it seems maybe lost or need to wait a bit longer.

Already tried... no changes as well.. I have another friend who's parcel sent out from korea on 22nd also same status as mine ==""

Unlikely that both are lost, so possibly there's a delay.

I guess nothing can do but to wait another week or so, hopefully both will update

Thanks for the comfort... But it's extremely worrisome.. because I had parcels sent out on 23rd and 26th respectively and both have arrived..
It's only this one that was sent out on 22nd (2parcels) are missing..

can u help , i hv a parcel from uk , which should be arrived but did not............i check with seller that they only hv tacking no at their side.
i don think that tracking no can track at malaysia coz they will change another pos consignment note when the parcel reach at malaysia, this is not first time
i buy the thing from the same seller that why i know about that........

this is from seller tracking
http://dm.metapack.com/metatrack/track?ret...derRef=15346151

do u hv any idea to track my parcel ??

tqvm !!!

Hi

your item was sent by DPD, this is totally different to Royal Mail , DPD is an independent company (a bit like Citylink in MY for example)

According to google, DPEX / Toll Global is their agent in Singapore / Malaysia but their site doesn't seem to recognise any of the numbers

Have you tried calling the sender?

Ok, apparently DPD Mail isn't a trackable service.