QUOTE(screwedpeep @ Jan 14 2016, 03:31 PM)
just sharing my experiences dealing with various banks regarding debit card.
as you all know, basic saving acc (bsa) option 1 comes with limited atm withdrawal and NO annual fee, though they still give you debit card. and bsa option 2 comes with unlimited atm withdrawal with annual fee debit card.
went to RHB bank (had to go to 3 different branches across 2 different states to get this done) to request for bsa. the first 2 branch said no such thing. the last branch said got, but in the end they issued RM20 debit card. rejected it, insisted on RM8 card, since the staff ady opened option 2, not option 1 acc. YES THEY HAVE THE DIAMOND DEBIT card. just insist on it. ask to speak to BM if staff said no such thing.
went to MBB to change my debit card atm withdrawal limit (no annual fee). they got it done in 30mins. they said customers rarely come to switch to limited withdrawal that's why they got a bit hiccups to get it done. alas, MBB has no problem to switch it.
went to CIMB bank. requested to change my exisiting debit card option. they said cannot. the setting is set during acc opening. once done, you stuck with it for the rest of your life. so requested to open another bsa, insisted on no annual fee debit card. done within 15mins.
TL;DR
1. some banks SOP can change debit card atm withdrawal limits over the counter. some banks SOP cannot since u got to decide want with annual fee or not during acc opening.
2. different bank branch got different SOP and staff competency.
3. banks are not offering normal atm cards but debit card instead. if you want debit card with no annual fee, insist on limited atm withdrawals.
for most of the bank, staff will say no bsa option 1 and they no have idea what is that.
only few staff know BSA option1 which do not charge annual fee and limited tx per month.
RHB, it is hard for u to open a BSA option 1 and get the ATM card. Cos they will said they do not have the normal ATM card and only have debit card which need to charge RM8 annually. U have to find a branch which have normal ATM to open BSA option 1. U can email to RHB cs to check which branch have normal ATM card.
BSN, they allow u to open BSA option1 with debit card. This debit card cannot use to register for internet banking.
Public bank, Maybank, cimb can open BSA option 1