After 1 month testing out this Maxis Home, I have to say I am quite disappointed with this Maxis broadband experience.

In summary, there are 2 major things which is frustrating and I am not sure if anyone experiences the same.

1. Downloading from file sharing sites, such as megaupload, filejungle, uploadstation and etc cannot be completed. The downloading just terminated halfway leaving the file incomplete. Let say if I am downloading a 200Mb movie, it can suddenly stops at 150Mb or less. I have repeated this feat many many times and as many as I had tried, it is the same result.

2. The Thompson router is a joke, meaning substandard piece of equipment. The WIFI connection is unreliable. I experience many times of internet stalling or inactivity despite my computer showing it is connected. The websites just stop loading or stop suddenly. At first I suspect it is maxis service down or something, but after many tried outs, finally I use back my DLink router and experience none of the above. The internet stalling experience is very frequent if I connect to this Thompson router.

There is another issue, which concerns the telephony. It doesn't frustrate me much because I seldom use the telephone. The problem is, sometimes it works, sometime it doesn't.

The reason the telephony doesn't work can be varied; after a power failure, after I unplug and plug back the cable, etc and unknowns. I need to go to the Thompson router configuration page to reset the telephony then it will function again.

Basically the above are the problems identified, and I have so far called Maxis customer service more than 5 times. There is no viable solution offered. Luckily the customer service is attentive otherwise I would've brand this Maxis home thing a failure....