QUOTE(winter01942 @ Mar 27 2016, 02:29 AM)
TM called, told me i was a loyal customer and asked me to pay the exact same price everyone else is paying to change from 10Mbps to 30Mbps
Just don't. No point paying extra for shitty service that are not guaranteed any improvement for your current plan. Unless you really must have 4K video streaming, most 1080p video streams bitrate is under 6Mbps. And say no to another 2 years contract extension bullshit. Just be patient & wait for cheaper deal.
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About 5 years ago Time advertise their fiber broadband service at my condo notice board as they laying fiber to the new condo next to mine. But sadly nobody at my condo even interested. By the time I saw the ads (I never look at the damn notice board) about half year later, it's already too late. Else I would have gotten the business line & pay 1 time fee for fixed IP (sadly this is no longer an option). & I have to bear with the shitty streamyx 4M till late last year. I periodically check the coverage update & submit new coverage request every few months. Every few weeks there is some idiots from TM marketing calling me trying to convince/scare me to change to Unifi, which offer no benefits for me. Last year it get worse, every week they call me. Sometimes 2-3 times in a single week. They say they phasing out the copper line service at my area. I almost switch to Unifi or Maxis if not because of I refuse to pay any cents more than what I paying for the shitty streamyx 4M. And finally, one day I saw some contractors laying new fibers outside the main road outside my condo & they are not from TM & doesn't seems from Maxis either. I guessed they are from Time or other provider. And couple weeks later, my condo is finally listed as coming soon on Time website. And new ads on the notice board couple months later. And finally almost 5 years of waiting, I get to dump TM for good. Or at least until I move to some shitty place without any choice but TM.
Time hotline is sux though, always cannot get through when there are network outage as they will be flooded with phone calls. Why can't they announce the network outage so that caller don't have to report the issues they already known. There are service outage more than I like in the past 2 months, probably due to maintenance/testing/upgrading as I did notice bandwidth difference from time to time or PPPoE authentication failure. Most people may not notice most of these outage as most of it happen at odd hours, but odd hours or not, they shouldn't fuck up with their system that frequently.