QUOTE(brutalsoul @ Sep 20 2011, 11:41 AM)
Check this http://forum.lowyat.net/topic/857577Brandstar AP Warranty, Anyone claim before? Bagus?
Brandstar AP Warranty, Anyone claim before? Bagus?
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Sep 20 2011, 04:42 PM
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Jun 24 2013, 04:44 PM
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QUOTE(whyeshen @ Jun 21 2013, 04:24 PM) Hi friends, What if....it's really due to the screen crack? I am new here. Anyway, bought Samsung S3 (AP set, Brandstar warranty) from Extrovest 6 months ago. 3-4 months in, I accidentally sat lightly on it and glass cracked (surprisingly easy!). So I thought okay phone still functioning so eff it la. Then 2 weeks ago, I left the phone to charge. After an hour I checked the phone and it was off. I couldn't turn it on again after that. I suspect theres a problem with the motherboard. So anyway I sent it to Extrovest (with the Brandstar warranty) and waited for two weeks with no news until yesterday when I received an SMS saying that they WON'T fix the phone under warranty as it is void. I was shocked cause they told me doesn't matter if its the problem with the motherboard or whatever, once there's a crack on the screen, the whole warranty is void and I cannot claim for anything. I dunno guys. I am so angry and disappointed. I have spoken to someone in Extrovest and that guy seem to insist that theres nothing they can do. I dunno guys any idea? Thanks. |
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