i think there's a lot of topics from previous years regarding runaway tenants and never paid electricity bills. i googled this topic and its everywhere on the net, newspaper but it never seem to be ending.

lots of measures advised by netizens and TNB itself to avoid future complications but how effective are they if owners are not getting any form of protection?

skipping the similar stories with the tenant running away without settling the utility bills, i was just informed that the outstanding TNB bill is RM32,000.00!!!! yes, THIRTY TWO fccking THOUSAND ringgit!!! and that's just TNB. i haven't found out how much SYABAS & IWK outstanding yet.

there's only RM6,000 for Utility Deposit. She didn't pay her rental for month of Aug and ran off early Sept.

Although she informed me she's closing shop & moving away, she never informed me she never settled the TNB bill. previously, TNB sends me sms as outstanding reminder and the amount is around RM6-7k. When i forward her the monthly sms and follow up with her, she gave me a story about faulty TNB meter and they replaced it and she already settle the outstanding bla bla bla (but nvr show me any proof of payments made)

if the figure is not crazy like RM30+ thousands, i wouldn't bother to hire laywer and pursue a legal case with her. but since the figure is so big, and she's no where to be found now (last i heard she flew off to Hong Kong) i'm gonna meet a lawyer next week to discuss next course of action. not confident of getting anything back at all but will definitely try. at least with a lawyer letter & a police report, i can go to TNB and nego with them.

i understand i have to settle that amount with TNB no matter what if i want to reconnect back the supply. and i'm not gonna wait for 2-3 years (if that) till this case is over before i can rent it out. i'm willing to settle it first, get it reconnected while at the same time, pursuing a legal case with the previous tenant. i heard from other owners there's a possibility i can nego an 'installment plan' with TNB since they know & understand its not owed by the owner and the previous tenant is now MIA.

why TNB never disconnect their supply even though deposit is only RM3000 (or something)?? well, its a wonder how our national electricity supply company works. for example, if i didn't pay TNB bill for 3months, by right, RED letter will be issued and power will be disconnected. 2 easy ways of getting by this:

A) reconnect it illegally & continue using it until TNB comes around again (which could be a few months or years)
B) before TNB disconnect, pay 1 month bill or pay partial bill. as i'm made to understand, as long as there's payment made, doesn't matter if its 10% or 50% of the outstanding, TNB can't disconnect your supply.

so if i'm those bad eggs tenant, every month i will pay only 30% of the total bill. remaining 70% will be brought forward month after month after month until tenancy expired and i'm leaving the premise. that way, i'm always enjoying discounted TNB supply. the last 3 months before i move out, i don't pay anything at all cos it takes 3 months before a RED letter is issued

same with water bill, one can do the exact same thing and SYABAS can't do nuts about it.

i also read online TNB advising owner to do a Change of Tenancy (CoT)e.g. register the account under tenant's name and not owner's name. i have a little doubt - even if its under tenant's name,
-he/she defaulted the payments and has left the premises.
-supply disconnected.
-owner found new tenant
can the new tenant apply for another CoT and TNB will reconnect supply even though the previous bills was not settled?

anyone with experience or success in pursuing a legal case? i'm not sure how much its gonna costs me but i have to do this. i have a photocopy of the previous tenant's IC though she may not be staying at that address.

is there any website where i report her as a bad fuuking tenant and should be avoided at all costs?

how to make tenants show me proof of payments for utility bills. i know its written in the tenancy agreement but most of the time they will say, "haiiyaa, i left the receipt at home...next month la i show you" is there any way to make this condition just as important as paying on/before 7th of every month?

is it possible to collect 2months rental as Utility Deposit (on top of the 2 months Security Deposit) rather than the standard 1 month?

is there any cons for registering the tenant's name in TNB account?? what does the law says about TNB account? must i provide the account first and they sign a CoT after?? (for new tenancy) or can i just tell the new tenant that they need to apply for TNB account on their own.

lengthy topic...thanks for reading; appreciate any feedback

I'm also very interested to know... Can we track the bill payment monthly online from TNB and Syabas??

Yes, there's a way to track your electric bills online. Register at the TNB e-services website. You can log in anytime to check the outstanding of your premise. Don't know about Syabas though.

Fuh Quite A lot Electric Bill....

what type of business?

Thanks for the head up. At least with the e-service can monitor the tenant's payment of the TNB bills.

i track my tenant's TNB bill online....

and i guess it's better to spend the time and effort collecting rental from the premise itself, or even asking the tenant to pass the utilities payment to you and you can settle for them ( that's what I do also).... it's tiring, it's hassle.... but it's something that gives you the peace of mind....

and of course....not leave you with a huge utility bill.....

just make a police report and ask for discount in TNB...then easily settle.
i think just pay the 6k...
simple as that, why so confuse?

It was 32k lah... Not 6k... Anyway, the owner will have no other choice if not, u can't re-rent it out without settling the TNB bill.

Just a question... Can we give instruction to TNB to cut off our electricity when it hit a certain limit?
Eg, ut maxis bill is limited to RM300 credit before they bar the line??

Can shop owner ask the tenant to apply the utilities account using their name? If anything happen, they are the one who take the responsibilities & not the the shop owner.

I want to tell a more epic incident that happen to me once,

I had a house rented out to a good tenant, he pays the rental and the utilities accordingly everyone, never missed, he passed me the bill during rental payment. After a period of time, as of other houses that were rented out, he decided to move out. So, he handed me the key, I went to the house on the next day. It's all in good condition. I am happy.

Then, I recorded the no. shown on the meter and I matched it with the one shown n the latest bill. My face turns blue. There are around 40,000 difference in (I am not sure what it is based on, it is the figure shown on your meter), I took out all previous bills and I found that TNB had been recording in 'E', estimated bill, for the last 3 years. I never took notice, nor did the tenant.

40,000 is estimated at RM6K to RM8K.

I check with TNB but did not informed them of the recorded no. and I found the truth, TNB reader is too lazy to look at the meter. So, I had a talk with the tenant, the tenant is not going to pay anymore (I still had the deposit of about RM3K)

Then,

I took matters into my own hand (Must be the 'hitam, hitam' ), and the matter was put to the rest. I keep the deposit and I did not need to pay TNB, the latest bill turns to 'N'.

I had to google to know that E bill is the estimated bill while N is the actual.

Now we know the reason why at times, in the newspapers, there are reports saying some consumers are billed up to RM20K to RM30K in electricity bills, and then these consumers start to complain to the political parties. Consumers should take it upon themselves to ensure meter readings are done correctly, and periodically, hence, minimising huge payments in a future time. 'E' readings can take place, but 'N' readings must come in after sometime.

We don't have much problems here in Penang, for we monitor our electricity readings consistently.

tnb is really hopeless, why monopoly???

Maybe no one is wiling to build a new electricity generator either hydro, wind, thermal or nuclear.

yes, for sure can..just bring an rent argeement to TNB and register n the tenant will get TNB bill using tenant name not an owner name..:-)

Reading your case, there is nothing much can be done about it. Most best is to nego with TNB.

I don't think this is the solution to the problem. Even if the account is under the tenant's name, the tenant can always pay 10% of the bill every month, and then the supply will still be in-connection. When the tenant moves out without settling the full amount, I believed TNB will still pursue the owner of the premises to settle the bill before reconnecting the supply to the premises.

The weakness is still there, the key reason being electricity supply is a necessity, and the liability is IMMOVABLE. Hence, TNB still has the upperhand in this matter.

The problem lies in the TNB ruling, this is the loophole. Frankly speaking, any non-owner in Msia can exploit this weakness too.

The tenant's name may be blacklisted in the TNB database, preventing him from applying for electricity supply, however, after the owner IS FORCED to pay-up to TNB, the tenant's name will be cleared again - so no issue.

I invite counter-opinions to my ideas above. I am looking for a solution to this problem too.

gila..

i think the best is to regular update the reading meter to tnb (if yr prop is non strata and meter is always hided). visit your house/factory/shop etc and report to tnb the actual reading and then monitor thru tnb e service if the tenant pay up. work is much easier for condo since tnb staff can read the actual reading and not estimate (E).

I believe that is too much work, always needing to pay a visit to the premises.

I preferred to log-on to the TNB website, and read the softcopy bill inside. If I see an 'E' on hte bill, then I will notify the TNB IN WRITING to go read the bill, and at the sam etime, remind the TNB officially that should any 'extra' charges arise in my bill, I may contest it officially with proper procedures.

Yes, I will monitor through the website too if the tenant pays-up or not, and the outstanding amount regularly. I might even ask TNB to terminate the supply after a certain amount of 'allowable' outstanding has been exceeded. Provide an official letter to the TNB on this, and ask for a stamp against this letter.

Hence, in future, if an allowable outstanding has been exceeded, and the supply is not terminated, then there will be grounds for contesting with TNB. I believe it is better to manage at TNB's end rather than at tenant's end. If we can manage at TNB's end, then all else will fall in place, INCLUDING behaviour of tenant.

Must be you,.. otherwise, I would expect more comments rather than just one word. You mst have pulled this trick earlier.

excellent suggestion indeed...

btw where do you view the softcopy of the bill? at tnb eservices website? where doyou click ? dont seem to be able to find it..

thanks

You have to log in and register first. Go to TNB website's e-services and register using your acc no.

i have registered and when i login, i get to see the account number and amount owing..but where do i go to see a copy of the detailed bill to check
if its an N or E bill?

To check N or E status, scroll down to Reading history. You can see the reading date, the bill nnumber, followed by reading type on your left. In reading type column, you'll see either N or E.

The E bill is normally issued when the TNB officer is unable to tell the actual reading, more often than not due to locked main gate. Even if you notify them in writing to go and read the bill, they will turn around and ask you to provide the actual reading to them yourself, and following that, they will issue a new N bill. This is from personal experience.

One must note that TNB imposes a 50% surcharge for issuing E bills for 3 consecutive months. This is stated clearly in their website here:
http://www.tnb.com.my/residential/billing/...nd-charges.html


This move may seem novel but whether or not TNB wants to terminate electricity supply is solely up to their discretion. TNB rules dictate that if a bill is not paid, a notice commonly known as 'red letter' would be sent, giving the account holder (best not to use the term landlord/owner/tenant) to pay up within 7 days, failing which supply will be disconnected.

Now, in theory, it does sound like a good idea on TNB's part, but the problem lies in the execution. Sometimes the red letter arrives really late, like 3 months after the bill remain unpaid, or after a huge sum is racked up. Sometimes, even after a lapse of 7 days, TNB still fail to disconnect supply, until much later. As the supplier, TNB has a wide discretion on their part, i.e. the exact time when they want to disconnect supply of electricity to a particular premises.

So, Hansel, an account holder cannot tell TNB to put an allowable limit on supply,and they also cannot instruct TNB to put a limit on an allowable outstanding sum (like how mobile operators do with credit limit). As stated above, TNB has the discretion to decide when to disconnect supply, upon sending out the red letter.

So what can a landlord do to protect himself?

My 2 cents' idea:

1. Have a clause in the tenancy agreement whereby the landlord will inspect the monthly TNB bill (this can be done online, as correctly pointed out in earlier posts herein) and if the sum due and owing exceeds RM XXXX, the landlord shall have the discretion to make advance payment on behalf of the tenant, and retain the right to contra same from payment of subsequent rental.

Example: Rental - RM500/mth. Limit of outstanding sum: RM250 [a good figure would be the 1/2 month utility deposit already paid]

Sept 2011 - outstanding TNB payment of RM400 - landlord pays RM150 in advance on behalf of tenant (thus keeping the limit at RM250 as above).
Oct 2011 - tenant pays RM500 as rent, but only RM350 is deemed to have been paid - another RM150 is deemed as contra from payment of TNB excess by landlord on behalf of tenant.

* Better still - no limit - every month must clear all bills failing which landlord will clear on behalf and contra from subsequent rental. Better still?


That would be some kind of check-and-balance system between the landlord and tenant.

With regard to complaints against TNB as to why they still claim from owners despite the tenant themselves who opened an account with TNB cabut without paying, but TNB still refuses to reconnect supply to the premises until the owners themselves clear outstanding payment - my opinion is that TNB ought to be allowed to do so.

TNB's role is to merely supply electricity - TNB ought not be perturbed with private arrangements and dealings between owners of premises and tenants. Ultimately, the owner of the premises must pay the price for the folly of the tenant. TNB ought not be made to bear the burden of chasing after the tenants, despite the fact that the account was opened under the tenant's name. Reason?

To prevent fraud. An owner can come up with a tenancy agreement with a particular tenant (perhaps even with forged/stolen identification) - and after racking up a huge bill, the 'tenant' 'disappears'. TNB then disconnects the supply. Owner cries foul and claims that TNB should reconnect and go after tenant. TNB does so. Owner then comes up with another 'tenancy agreement'. The cycle continues and continues and continues. TNB ends up on the losing side, while owners keep getting their electricity connected, while TNB has to chase after the 'tenants'.

That's my opinion. A very interesting topic indeed.

as i have more than one accounts the one on the main page with access to reading history is for a prop that i have sold already..no idea how to delete amend that..
any idea?

so the rest of my tnb accounts are other "connected accounts" that only show the balance unpaid..cant see "reading history" ..?

moreover for connected accounts its only limited to a max of 5 accounts only..

Thanks

I'm sorry but I have no idea how to go about your case. Normally, I'll create an individual account for each prop. Senang if next time want to dispose. Anybody can give some input to this?

Alternatively, can call up TNB to find out. After all, we are paying for their services.....

I thought the TNB is pretty efficient these days. I've experienced two cut-off incidents whereby I've not paid the outstanding balance for 3 mths. A red-letter was received and they cut off my electricity supply with no way of reconnecting except to pay the balance at their kedai tnb. Maybe this applies to condo only? If this applies to factories or shoplots I'm sure this 30+k bill case won't happen...

Let me try.

I'm afraid I do not know what is "connected accounts". I have one account for each property. To view the complete details of each bill, scroll to the respective Reading Date in the table called Reading History. You will see that each date is actually a link in itself. This link opens up to a pdf file, which is the bill generated by the computer system for that date, and you can see if the reading is an 'N' or an 'E' in the pdf bill.

This is how to access the bill and the complete details for said bill for your property.

Based on what that is written in this thread, I believed if you pay a minimum of, say, even RM80, then everything will be reset and TNB will not disconnect the supply. So, one just needs to keep paying the very, very minimum amount, and TNB will let the charges pile up.

Too bad I own a property, otherwise, if I am renting, this is a very good loophole in TNB.

Hi Hi,.. bro Dario, been sometime, and am always appreciative of seeing your inputs to my postings.

Thank you for the good write-up and the opinions expressed.

I think your way of offsetting the rental against the electricity bills is kinda tedious, and I do it another way, as below.

I have in my Tenancy Agreements - clauses which protect myself, and that if I ask the tenant to clear the electricity bills, they must do so, otherwise, I will write to TNB to disconnect the supply. And I have practised such too, and the tenant paid up before the disconnector came. In fact, the same happened for the water supply too.

Great thoughts on the fact that the owner and the 'tenant' can actually manipulate the situation, never thought of that.

But what do you think of my tactics in the above ?

let me try again..

can one view online all the reading history for multiple tnb accounts - under one owner?

if so can someone walk me through step by step ..ie step one - click ?, step two- click? and so on...

Write to TNB to disconnect? Then to reconnect again are there charges imposed (like reconnection fee of RM10 or so)? How long would it take to reconnect?

Since it worked, I guess it'll be good. Mine is just a theory.

Bro Dario, yes, I'm sure there will be reconnection fee. To me, if the tenant wants to continue his activities at the premises, be it for stay or for business, then they must pay the reconnection fee, and wait for TNB to reconnect.

I would like to shae another piece of information here too : I have heard of cases too where the TNB disconnector goes to the premises, and upon seeing there are people isnide the premises, the disconnector does not disconnect anymore, perhaps due to sympathy, or whatever else.

Okay - due to humanity issues, I am fine with this, but then TNB should be responsible to bear the electricity consumption and not the owner. I believed after all the fighting, then TNB will not be able to get off the hook easily. At the end of the day, we must handle TNB, it's not the tenant.

If we can handle TNB, then either one will fall in-place, and the owner will not suffer. The problem in a country like Malaysia is, always, the weaker party tends to suffer losses.

Hey bro,.. apperciated your theories very much,.. sorry, have not been contributing much to your personal thread at Lawyer's Corner.

I did up some legal research on the topic and found most cases of negligence/breach of contract in favour of TNB. It does appear that they have quite a bit of discretion on their part, to the prejudice of us customers, of course.

But there was a case whereby a customer sued TNB for defamation and won the case. It is a 2006 case which was decided by a very brave and highly-respected judge, the late Justice Gengadharan Nair (sadly, he passed away due to illness in 2007). I managed to find it uploaded at the HBA website too. Do take a read. A fantastic and well-written judgment.

http://hba.org.my/laws/CourtCases/T/tnb.htm

Interesting - defamation via notice to disconnect and act of disconnecting electricity!

Bro, thank you for this. I have read the case, and I think the plaintiff here actually defeated TNB out of a technicality issue, being that TNB estimated the usage and not via a proper meter. The meter was removed earlier.

Actually, if the estimation is viable, the logic and the reasoning should be to pay-up. I looked at the consumption for that month, and I just feel that the estimation is logical.

To me, this is a case best judged in this way : the plaintiff needs to pay the RM1K+ to TNB for electricity consumption, and TNB needs to settle the claims against them (TNB) for defamation. Not that just TNB needs to pay the plaintiff only.

If I am the magistrate, I would spell out my reasons for doing so.

Anyway, I will issue a direct letter to TNB for disconection if necessary. And if TNB does not do so, then, well, I don't think they will win in court.

hello all

i am new here and came across this thread in google. i am in a similar position to the thread starter.

i have some questions:

1) is TNB obligated to cut supply once the bill exceeds the deposit (or any other reason)?

2) if TNB failed to cut the supply (causing the bill amount to be very high), does the landlord have a cause for legal action against TNB for failing to cut (negligence)?

i am trying to find some law or regulation about whether or not TNB must cut

thank u all

jon

This post has been edited by jon1980: Sep 29 2011, 02:08 PM

Jon, read my postings and discussions a few posts earlier. I don't think you can find a more informative posting than what we have thrashed out here. In short :-

1) A consumer can just pay a little bit, and this will reset the disconnection action.

2) Not so easy, TNB always has the upper hand, unless you put in the necessary steps yourself to disconnect the supply earlier.

Come to think of it,... if I am migrating overseas, I think I'll just pay a minimum to TNB every month in order to just maintain the supply till I go off.

fuh.. 32k? this is madness! i pitty u TS.. hope u can find tat culprit & sue her for good!

hi hansel

thanks bro.

from the TNB online statement, my tenant did not pay token sums to keep the supply going. in fact, there were long periods where he paid nothing to TNB. it got to the point where TNB refused his bad cheques. yet, TNB kept quiet all that time and the meter kept running

i suspect one of the following:
a) TNB sent disconnect notice (red letter) but supply was not cut due to the TNB officer makan duit (a very common occurrence i am told); or
b) it was cut.. but the tenant illegally reconnected the supply and TNB is charging me for this illegal supply anyways.

i will be asking TNB these questions very soon but i already know their answers.

seem like we are in a somewhat similar situation with this guy
this case is dated august 2011. i will be curious to know how it turn out.

based on my talks with a lawyer and my agent, this is a very common situation faced by many landlords... but so far there appears to be no "test case" of the landlord making TNB accountable (if at all they are accountable lah). some say TNB only has a discretion to cut and no duty to do so. i have checked the Electricity Supply Act 1990. it seem to suggest the former (s.38, "may"). and then there was this story

i am now at a loss to what to do, faced with this nightmare tenant and his arrears


about Syabas:
i went there to get them to cut the supply temporarily (not terminate account). she told me i have to settle the bill before they can do so. i asked her: "if i dont pay the bill, you will cut right? so now in order to cut, i must pay the bill?? how is that logical?"
i spoke to 3 different lady officers...all said the same thing but could not answer me

This post has been edited by jon1980: Sep 30 2011, 11:13 AM

woww...so many ppl sharing experiences here...i've been to hell & back with this property...finally got it settled...now will face the headache of dealing with TNB as i've just found a new tenant...

went to TNB today and found out the ugly truth bout TNB...i can't say the previous tenant was not to be blame..but partly (well, about 75%) is TNB's fault. the officer at TNB was kind enough to let me see on his PC screen the payment (or non-payment) history of the premises..and to my shock, most of the readings were estimated readings. i believe this is because that tenant didn't run a day time business (only opens in evening from 4pm onwards) so TNB didn't have access to read the meter...

but i think it doesn't take a rocket scientist to figure out how much of electricity a restaurant business normally consumes, or if they don't know that, they should at least estimate based on previous month's average readings....instead, certain months were estimated at RM100, some other months, RM50 when their monthly usage on average is RM2-3K...

the estimated meter reading went on for a while, until i guess for once they actually have access to the meter and corrected the meter reading. so for that 1 month alone, the bill was RM19,000.00...yes, RM19 thousand. of course that tenant not going to pay...previously they only paying like 50% or 70% of the actual billed amount...there's no way they going to pay RM19k one shot...

and that RM19k bill so happened was the last tenancy month's bill..previous amount outstanding is about RM8k...and TNB charged an extra RM4k as 'Cagaran Tambahan'

so, TNB is partly to be blamed...but i haven't yet figure out how much the SYABAS bill is at the moment...i found out Indah Water bill is RM2k++

so, with the deposit money i have from them, minus 1 month they didn't pay rental, plus the bills i have to settle now...i'm at a loss of about RM40k++....

the only plus point from all these ridiculous issues, i manage to rent the property out at a much higher monthly rental than the previous one...so...hopefully nothing will go wrong with this new tenant and i will start making my losses back slowly...

the officer at TNB told me i should get the tenant to sign up an account with TNB rather than using my own name...i asked him, if this guy ran away with unsettled bill, will i get in trouble? am i able to reconnect the supply? he says, TNB will only go after the account holder...and i will be able to reconnect the supply under a new account even if the previous outstanding amount under a different name is not settled.

i will need to reconfirm this with his higher officer next week as she's not around this week. (apparently, due to the high figure, i need to speak to the higher officer for nego or installments)

i will keep posting updates whenever i got them...so property owners renting out their units as investment need to take note...

daryl, thank you for updating us. Yes, please confirm on the TNB going after the account-holder matter and see if that path is viable. But somehow, my heart tells me TNB will go after the easiest prey to recover their money.

Secondly, a lot of hanky-panky can happen if TNB is to go after the account-holder only and not the owner of the premises.

Sorry for bringing up this old thread.

I have been trying to research the possibility of transferring my utilities (water, TNB, IWK) to my tenant's name rather than using my own name. It seems from this thread you can do it with TNB. But has anyone else done it or know if you can do it with Syabas or IWK?

I had a bad experience with my tenant recently. Didn't pay Indah for more than 1 year accruing about $2k bill. My bad for not diligently checking. Only found out when Indah send me a court summons. Though I cleared the summons and recovered the dues from the tenant, still I don't want a repeat. I was told now unpaid bills can end up on the records of the credit reporting bureaus (CTOS) which will affect your loan application if you plan to invest in properties.

Anybody know other legal ways to have the utilities go after the tenant in the event of non-payment of bills, if an account-holder transfer is not possible?

Check your utility bills every month. You can register for e-Account. TNB will send u an e-mail every month, etc.

Don't wait until end of year / Tennancy to discover a bomb. My relative, rent shoplot last time, never bother to ask for copy of Utility Bills, end of 2-years, the bill is 5 figure.

this is known tnb cheat method lah.

instead of taking readings monthly they take the few months reading one shot, hence u get charged more (every next 100ish units the charge is different)

Sorry but I think your statement is not true. Even they sometimes charge extra due to estimated bil, they will adjust back when actual reading and the each 100x will become 200x for each unit if the bill is for 2 month actual bill or 300x for each unit for 3month actual bil.

Just that many ppl hard to understand their system and many misunderstand with their calculation.

I settle my tenants bill on a monthly basis, so I'm sure its always paid and always up to date. Then again, my tenants are just students, so maybe easier to control too.

Yes, it's possible to do it for TNB. Did that when I was renting the house during my uni days, but not for Syabas or IWK, simply because it was much lower risk as compared to electricity.

so long winded rant. next time choose tenant carefully. If hard to secure tenant, better sell off

will keep note of this. tq

additionally, u can put a clause stating all outstanding water and electricity bill has to be settle else, you are sue their ass off wherever they are.

This post has been edited by Selectt: Jul 15 2013, 01:59 PM

TNB yes, you can change to tenant's name. They actually recommend it. But how much protection that affords with the name change, I don't know.

I also checked with IWK. Even if the tenants don't pay up and run away for e.g., landlords still need to pay up no matter what. The rep pointed out the info is on their website which she is right - Under FAQ item 15 Owner/Tenant Liability. It's the law, supposedly. Ouch. Small price to pay for being a landlord I guess.

Haven't check water yet...will update.

i dont think so. thats why changing to your tenant name will avoid this. tnb should chase the tenant not you. get a clause in your tenant agreement and stamp it. then, sue their ass off. let the lawsuit hang by their neck wherever they go. or if you have guts, you can search their name if they have any property, launch private caveat against their property.

I've the same situation... sold the house but new owner never register with their name. May I know how to handle it?

I've the same situation... sold the house but new owner never register with their name. May I know how you settle the issue?

Thank you

if you have sold the property, i suggest you to deregister your account yourself.
they apply new or not doesn't concern you anymore.
main thing is you terminate all utilities yourself.

why the fak TNB or other utilities did no auto cut the bil after exceed the usual amount?

Boleh la

You should have terminated the account on your own. That was a mistake on your part. Go to TNB or SYABAS and produce your SPA, and then plead for mercy

Because there are legal matters and also costs involved :-

Legal Matters
==========
They seem to believe that they have to sent letter after letter, of different colors, before they can finally cut the supply. That usually takes at least 3 or 4 months. The average users can easily blow the usage above several hundred % of the deposit.

Costs
=====
There are costs involved when sending people to cut the supply. And when the technician reached there, he often got bribed by the tenant and so the supply is still not cut.

hi all,

tenant run away, huge TNB bill. SIGH~
no choice but to pay the TNB.
Anyone know how to get installment plan with TNB?

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I agree to collect monthly rent from tenant from the premises, instead of the e-banking and so forth. especially if you sense some hanky panky is ongoing... recently I just evacuated two tenants from hell, who made a big mess in my condo and didn't pay up all bills for 3 months (better to know earlier than later).

Yes, I am using TNB online to check on my tenant's bill.

How long tnb cut supply if not pay

Though inferior amount to yours at RM4,000, I'm left in same TNB predicament by tenant (unpaid rent, damage house..)

I've appealed to TNB but without any favours or reduction..

Sifus - what's best to do?