I believe that is too much work, always needing to pay a visit to the premises.

I preferred to log-on to the TNB website, and read the softcopy bill inside. If I see an 'E' on hte bill, then I will notify the TNB IN WRITING to go read the bill, and at the sam etime, remind the TNB officially that should any 'extra' charges arise in my bill, I may contest it officially with proper procedures.

Yes, I will monitor through the website too if the tenant pays-up or not, and the outstanding amount regularly. I might even ask TNB to terminate the supply after a certain amount of 'allowable' outstanding has been exceeded. Provide an official letter to the TNB on this, and ask for a stamp against this letter.

Hence, in future, if an allowable outstanding has been exceeded, and the supply is not terminated, then there will be grounds for contesting with TNB. I believe it is better to manage at TNB's end rather than at tenant's end. If we can manage at TNB's end, then all else will fall in place, INCLUDING behaviour of tenant.

You have to log in and register first. Go to TNB website's e-services and register using your acc no.

To check N or E status, scroll down to Reading history. You can see the reading date, the bill nnumber, followed by reading type on your left. In reading type column, you'll see either N or E.

Let me try.

I'm afraid I do not know what is "connected accounts". I have one account for each property. To view the complete details of each bill, scroll to the respective Reading Date in the table called Reading History. You will see that each date is actually a link in itself. This link opens up to a pdf file, which is the bill generated by the computer system for that date, and you can see if the reading is an 'N' or an 'E' in the pdf bill.

This is how to access the bill and the complete details for said bill for your property.