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> Airpak service., http://www.airpak-express.com

R3negade
post Apr 11 2017, 01:48 PM

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This just happened literally in less than 30 minutes

Got a message from a singapore number noting my taobao shipment will be out for delivery at 12:26, check aftership and 4px website, no item found, no listing no nothing, so i open the door hoping they will shout or call me when arrive

By 1230, google around and this thread came up and showing airpak is handling 4px shipment, along with all the bad review since 2011, thought this has already been 6 years, things should be better so maybe i should keep an open mind and give them a second chance.

So yes, stupid me let my guard down and give them a second chance to redeem themselves, but something doesnt feel right, i walk to the door again and saw a blue ticket on the floor and i know i fucked up, fucked up big time to trust someone with no honor in their work.

Pick up the blue card, says 1242 and I'm not home, check my phone, 1246, that was like 3 minutes max, call up the office, someone pickup, and i tell them your guy just drop a card here saying sorry like a few minutes ago, which he possibly have no chance leaving my condominium in such short time, so please have him come back I'll wait for him outside my house.

Waited about 5 minute, no show, call them again, someone else pick up and say the driver already left the area, please wait for 2nd delivery, what the actual fuck, the fucking guy was here like 10 minutes ago, it's lunch time and with the time he needs to walk back to his vehicle there's no chance he can leave the area, give me all the shit, i say i want to speak to manager, pass me to the first guy ( Mr. Rajan, might not be exact spelling ) he say he's already not in the area, he say he already told the courier guy but he didn't want to listen to the manager, why the fuck would he keep this guy then, give me shit talk about ten minute, say he can settle in 1 hour time, ask me to trust him and i say how can i trust him when he just fuck me up 10 minutes ago and and have me wait infront without giving me an update, he just diam diam and i ended up picking the item from the courier guy from guess where, my area.

I've always have trust issue with poslaju but i got ways to handle it, everytime someone ship me stuff with poslaju, i will know the rough timing when it reach my area's branch and i will go there earlier to sit and spam refresh in their branch till i get "item out for delivery" and get it over the counter, but this, this AIRPAK EXPRESS IS ONE HELL OF A NEW LEVEL SHIT,if Guinness World Record have the worst delivery service, the should give them to airpak express

tl;dr : never trust airpak, never


TheWhistleBlower
post Apr 22 2017, 12:13 PM

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Does Airpak deliver parcel on Saturday?
I urgently need my parcel >.<
The seller posted the parcel on Tuesday from Johor, and I still haven't received it today (Saturday) in Seremban.
Melvin117
post Jul 22 2017, 11:50 AM

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New man to report in the camp of airpak bs.

My taobao was shipped from China and it took so long omfg.
Took them two days to clear the shipment from Klang port and got to the Kajang branch where I'm living.

And it is a Saturday today so I'm not expecting those buggers to send my stuff and will head to their office to retrieve it. Wish me luck.
lhwang
post Jul 24 2017, 06:21 PM

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Freight forwarder sent my parcel using airpak last Friday, and till now (6pm Monday) still cannot track on their system.

Where is my parcel?

Hmm.... (Crossing finger)


erickyfm
post Sep 18 2017, 04:34 PM

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https://www.tracking.my/couriers/airpak
Kelvin Anthony
post Sep 20 2017, 05:51 PM

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I bought a TV from 11Street. The seller used Airpak service to courier.

1) When they give you info for tracking item, there is also a phone number there for Airpak also. No matter how many times called, no answer.

2) 11Street helpline assisted and gave another number. A girl answered. So I requested that the TV be delivered on Saturday because I will be at home. She said "Can" and "Already input to the system". So means, already arrange for delivery on Saturday.

3) Today (Wednesday) morning, the delivery guy called me asking if I'm at home. I replied already make arrangement for Saturday delivery. He replied "Cannot la boss. I already in Shah Alam area. Need to send today". LUCKILY, so happened, I'm actually still at home at that time. As the driver said, he will arrive in 10 minutes, he arrived with my TV.

That's my experience with Airpak.

vanessa_nie
post Nov 27 2017, 02:07 PM

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This page gives some reviews about Airpak Express courier and supports Airpak Express tracking. Look here: https://www.trackingmore.com/airpak-express-tracking.html

This post has been edited by vanessa_nie: Nov 27 2017, 02:08 PM
CKKwan
post Feb 8 2018, 10:00 AM

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Airpak lately is very CRAP.

Sent item on 30th Jan, until today still haven't receive.

Their record says that they came to my house yesterday but no body at home. But in fact my house always has people, and I have checked my CCTV, THEY HAVE NEVER TURN UP.

Now they ask me to go and collect myself.

Avoid AIRPAK AT ALL COST!!!
cynachen
post Feb 28 2018, 02:13 PM

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First time Seller using Airpak and the status of the parcel is "Misroute".

Any idea what that means? I didn't receive any call from them whatsoever. =/

This post has been edited by cynachen: Feb 28 2018, 02:14 PM
PAK AIR THE PITCHER
post Mar 22 2018, 08:45 PM

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Dear Customer,

To make sure our job done fast, we've setup our very own RNG system for years.

RNG stands for random number generator.

It's basically the chances of getting your item in good shape or broken state.

With this system we will have our minion to throw your parcel, by this we will be able to cut cost for phone call and time of waiting for signature.

Also do remark that we AIRPAK EXPRESS (M) SDN BHD wont be taking responsibility if you're the unlucky one.

If you wish to claim on the case, please request shipper to revert back to us, we may reconsider it only if you shown us photo as prove that your item is in very bad shape.

Also fragile as in our company language, it's means throw. Please avoid it to have better luck.

#IBUTTHURTNOW
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This post has been edited by PAK AIR THE PITCHER: Mar 22 2018, 08:50 PM
sri1983
post Nov 22 2018, 07:32 PM

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QUOTE(CKKwan @ Feb 8 2018, 10:00 AM)
Airpak lately is very CRAP.

Sent item on 30th Jan, until today still haven't receive.

Their record says that they came to my house yesterday but no body at home. But in fact my house always has people, and I have checked my CCTV, THEY HAVE NEVER TURN UP.

Now they ask me to go and collect myself.

Avoid AIRPAK AT ALL COST!!!
*
Please who ever want to use Airpak just because they are cheap cost don't end up losing your control because they are slower then snail. I used to do drop-shipping business and choose the cheapest shipping which is Airpak. Your item will sit at port for weeks for them to pickup for delivery. This is after the customs clearance. I end up choosing another shipping provider rather then making my customer shout asking when their item will be delivered. i rather spend some bucks to get better service.

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