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 Recommendation of a good maid agency, Relianble and affordable maid agency?

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arthurlwf
post Oct 30 2013, 11:50 PM

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Anybody know where I can find good hourly home cleaning service at KL area???
Thanks
periwater
post Oct 31 2013, 10:21 AM

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QUOTE(arthurlwf @ Oct 30 2013, 11:50 PM)
Anybody know where I can find good hourly home cleaning service at KL area???
Thanks
*
It depends on your area and your requirement of the part time maid. Do you want an Indon, Pinoy or Sri Lankan?

I use a regular part time cleaning service for the past two years. Some people don't mind different cleaners to come every week. But I will only use the same cleaner to clean my house once a week for 4 hours. With the same cleaner, you don't have to brief them again and again on how to clean and what areas to clean. However if the same cleaner is on leave or MC, you will be without cleaner for the week.

If you are within Desa Park City, Kepong, Manjalara, Kepong, Bdr Sri Damansara and Sg Buloh, I can PM the number of cleaning company to you.

VENETIAN
post Dec 15 2013, 04:04 PM

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i plan to apply for domestic maid. any good recommendations for maid agencies around klang area? thank you.
wilz1991
post Jan 7 2014, 11:21 AM

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QUOTE(yeoslian @ Sep 16 2013, 12:43 AM)
Hi everyone. I've been reading your posts, and I agree that there are a lot of bad and good experiences out there regarding maid agencies. I'm also in the midst of looking for a maid to look after the house hold chores to spare my ageing parents from doing them. I think it'll be good if we could actually get feedback on which agencies to look out for if they provide bad services. Those with good services should be recommended, and if others can verify that the agency is good, then we will be able to help one another as well.

I would also prefer Filipinos or Indonesian (as communication is easier), but as we're a chinese family, we prefer non-muslim domestic helpers as we have dogs, and also would be handling pork in our meals.

So,thanks for the previous recommendations, but can anyone else give feedback on their experiences with these agencies? Would appreciate it very much..Maybe you can state the name of agency, as well as experience and the rough price that you paid for the handling of the domestic helper? We as consumers do deserve to know if certain agencies are irresponsible or charging exorbitant fees. If we can compare and help each other, we would be able to give business to the deserving agencies.. afterall, who would want to entrust their children or families to the hands of incapable or dubious domestic helpers right? smile.gif
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Hi everyone,
I understand that nowadays lots of agency just want to make quick profit, promise this and that but in the end is different story. It cause customer lost their confidence on agency companies and will not hire a ANY housemaid anymore.

Last time my parents hired a Indo maid at Puchong but the services is not what we expected, the maid just work for a week then disappear. We made a police report and go to that company, they told us nothing they can do because of the passport also took away by the maid. I feel very upset & regret due to we not see clearly about the TERMS & CONDITIONS.

My auntie applied a Indo housemaid at Kuchai Lama - Agensi Pekerjaan Venture Provision Sdn Bhd, the package price is reasonable and the service they giving is great. Because of last time experience, I told my auntie to look CACEFULLY about the T&C. The sales staff are kind and patience, explain one by one to us.

The Indo maid is doing a great job in our house. Even the sales is done, but they also will follow up see whether customer facing any issue. We are happy and satisfy the services.

Any general enquiries can contact 03-79842688.
AliciaHew
post Jan 8 2014, 06:12 PM

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Hi All,

Any maid / contact to recommend who can work for 6 months to 1 year ? thanks
share_share
post Mar 12 2014, 03:53 PM

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The advertised MaidWizard is not a professional maids agency. Their favourite word is "we are dealing with people". Yes, we are people dealing with alience like them. They are alience. This guy don't know to talk to customer. He will ask "which jargon world are you from?" because he is from another space.

This agency will drag your application process. Give you false hope that the helper will arrive on certain date which they know they cant comply with it. They will not update you on the delay until 1day before the expected day, even then, you should call to get an update full of disappointment that there is further delay.

They are proud to say that, they have advertised in Sri Lankan TV station about their agency. Then, will tell you that they only make RM800.00 profit. Are they expecting us to pay for their advertising fee.

They are NOT Malaysians, or, do not know Malaysia well. They are not aware of day care (Taska), immigration processes, our government operating procedures, online availability of immigration status checks. They are well verse with Sri Lankan procedures and people.

They impose such high price, with nice words that they are very professional and licensed agency. Think, why this professional were not provided with a licence to have their own website in Malaysia. Why this license agency do not know the timeline of the immigration.

My advice, do check your immigration application online. Enter your ic number to know your application status. Our immigration strictly adere to the timeline provided in their website. This agency will not agree with it. They keep blaming our immigration for the delay. Whereas, we are monitoring our status online.
wodenus
post Jul 1 2014, 12:57 PM

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QUOTE(suedoll @ Aug 18 2011, 11:49 AM)
Hi,

I am looking to hire a maid, probably Cambodian or Indonesian.
Am really scared of approaching maid agencies on my own or from ad as have had bad previous experience dealing with some.

Can someone recommend a good and affordable maid agency?

And also, if you could give your opinions on whether Cambodian or Indonesian maids are better, in your opinion.
I will need the maid to do mostly household chores, but also occassionally take care of my babies when my in laws are busy preparing dinner or so...

Thanks.
*
Filipino.. most of them are educated and they can speak English.
donhay
post Jul 8 2014, 03:52 PM

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Do anyone have any good house cleaning service to recommended? I live near ampang

I know there're those cleaning service that come to yr house to spend few hrs to clean up. Recommend by u guys will be great.

Thank you
need4speed
post Jul 17 2014, 02:17 PM

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Any reliable agencies in JB ? Can I get a maid in KL & then bring her to work in JB ?
Ice2000
post Sep 8 2014, 02:22 AM

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Don’t every take maids from this thuggish agent – Agensi Pekerjaan PMA. Supplied me with an incompetent maid from day 1 with mental health issue & severe absent-mindedness with no prior housemaid experience at all, contrary to maid’s biodata – clearly a misrepresentation. Before my tribunal hearing, received annoymous threatening calls from strangers & upon court award, the lady boss threatened to quash the award by bringing to the high court. A real thug!
kiori
post Oct 28 2014, 01:52 PM

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Anyone come across or engage this maid agency, Jobs C&N before?

Looks quite informative and reliable from their website. Even with videos, etc...

Kindly share your opinion. Thanks.
etsy3699
post Jan 14 2015, 04:53 AM

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QUOTE(kiori @ Oct 28 2014, 01:52 PM)
Anyone come across or engage this maid agency, Jobs C&N before?

Looks quite informative and reliable from their website. Even with videos, etc...

Kindly share your opinion. Thanks.
*
Yup, they are legit. Had a great maid that has returned to the Phillippines now and we wonder if we can ever get such a good maid in the future (hopeful we will). Mr Andrew Cheng is a patient man who will answer your questions on the phone and if there are anything wrong or disputes between boss and maid you can bring it to him and he will video tape the statement from the maid, etc. One word - accountable. Of course a good agency does not guarantee that the maid is good because they are depending on the maid being interviewed on the video being able to promise this and that but then changed their mind or take back their words which is not within the agency's control.
Beeth
post Mar 10 2015, 08:54 PM

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Please share now!

Non-compliance with tribunal award by maid agency

I have been locked in a disagreement with PMA maid agency in Puchong for not fulfilling their obligations. I requested for refund from the agency but failed. After went through hard time attempting to get back my money, I found my last hope – consumer tribunal.

My case was set to be heard at the tribunal on 15 October 2014. The tribunal President awarded me a refund to be paid by the maid agency within 14 days or the maid agency will face criminal charges under Section 117(1) APP 1999!!

But unfortunately, the maid agency refused to refund after 14 days. I made a complain of non-compliance with the award to the Enforcement Division, Ministry of Domestic Trade, Co-operatives and Consumerism on 30 October 2014.

On 29 January 2015, my lawyer served the maid agency a Notice 218 which they have to pay the refund within 21 days. As until today 1st March 2015, I still have not get back my hard-earned money yet!!

I want JUSTICE!!! Please tell me where can I find it……… Please help...



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CY&HY
post Mar 11 2015, 09:49 AM

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Hi, Hope all is well with you. I am currently 4 months pregnant working lady and i am looking for a maid for my mum who will be taking care of baby. Do you know any good agency ?

Looking forward for your reply. Thanks for your help!
kiori
post Mar 11 2015, 09:52 AM

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QUOTE(etsy3699 @ Jan 14 2015, 04:53 AM)
Yup, they are legit. Had a great maid that has returned to the Phillippines now and we wonder if we can ever get such a good maid in the future (hopeful we will). Mr Andrew Cheng is a patient man who will answer your questions on the phone and if there are anything wrong or disputes between boss and maid you can bring it to him and he will video tape the statement from the maid, etc. One word - accountable. Of course a good agency does not guarantee that the maid is good because they are depending on the maid being interviewed on the video being able to promise this and that but then changed their mind or take back their words which is not within the agency's control.
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Unfortunately, I engaged them in November 2014 and yet I still haven't get my maid at this moment.

At first, they were giving the reason that 2.5-3 months is the normal processing time until the maid actually arrive in malaysia.

Then, I was told that the maid I selected didn't show up and she lives in outskirts area which is very difficult for communication.

Now, the reason is that it's partner agency in Philippine is having issue to renew it's license.
kiori
post Mar 11 2015, 09:54 AM

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QUOTE(Beeth @ Mar 10 2015, 08:54 PM)
Please share now!

Non-compliance with tribunal award by maid agency

I have been locked in a disagreement with PMA maid agency in Puchong for not fulfilling their obligations. I requested for refund from the agency but failed. After went through hard time attempting to get back my money, I found my last hope – consumer tribunal.

My case was set to be heard at the tribunal on 15 October 2014. The tribunal President awarded me a refund to be paid by the maid agency within 14 days or the maid agency will face criminal charges under Section 117(1) APP 1999!!

But unfortunately, the maid agency refused to refund after 14 days. I made a complain of non-compliance with the award to the Enforcement Division, Ministry of Domestic Trade, Co-operatives and Consumerism on 30 October 2014.

On 29 January 2015, my lawyer served the maid agency a Notice 218 which they have to pay the refund within 21 days. As until today 1st March 2015, I still have not get back my hard-earned money yet!!

I want JUSTICE!!! Please tell me where can I find it……… Please help...
*
I might go through the same, but I hope not.
CY&HY
post Mar 11 2015, 09:56 AM

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QUOTE(andyang @ May 12 2013, 09:35 AM)
hello everyone.

i looking for part time maid/babysitter.

who can clear the house and take care my baby.

any recommendation??

prefer Philippians / Cambodian...?
*
Hi, I am currently looking for one as well. Do you know any contacts of good agency ? I am living in Puchong. To take care of baby and house chores.
CY&HY
post Mar 11 2015, 09:58 AM

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QUOTE(yeoslian @ Sep 16 2013, 12:43 AM)
Hi everyone. I've been reading your posts, and I agree that there are a lot of bad and good experiences out there regarding maid agencies. I'm also in the midst of looking for a maid to look after the house hold chores to spare my ageing parents from doing them. I think it'll be good if we could actually get feedback on which agencies to look out for if they provide bad services. Those with good services should be recommended, and if others can verify that the agency is good, then we will be able to help one another as well.

I would also prefer Filipinos or Indonesian (as communication is easier), but as we're a chinese family, we prefer non-muslim domestic helpers as we have dogs, and also would be handling pork in our meals.

So,thanks for the previous recommendations, but can anyone else give feedback on their experiences with these agencies? Would appreciate it very much..Maybe you can state the name of agency, as well as experience and the rough price that you paid for the handling of the domestic helper? We as consumers do deserve to know if certain agencies are irresponsible or charging exorbitant fees. If we can compare and help each other, we would be able to give business to the deserving agencies.. afterall, who would want to entrust their children or families to the hands of incapable or dubious domestic helpers right? smile.gif
*
Hi, I am currently looking for one as well. Do you know any contacts of good agency ? I am living in Puchong. To take care of baby and house chores.
cfa28
post Mar 11 2015, 10:07 AM

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QUOTE(Beeth @ Mar 10 2015, 08:54 PM)
Please share now!

Non-compliance with tribunal award by maid agency

I have been locked in a disagreement with PMA maid agency in Puchong for not fulfilling their obligations. I requested for refund from the agency but failed. After went through hard time attempting to get back my money, I found my last hope – consumer tribunal.

My case was set to be heard at the tribunal on 15 October 2014. The tribunal President awarded me a refund to be paid by the maid agency within 14 days or the maid agency will face criminal charges under Section 117(1) APP 1999!!

But unfortunately, the maid agency refused to refund after 14 days. I made a complain of non-compliance with the award to the Enforcement Division, Ministry of Domestic Trade, Co-operatives and Consumerism on 30 October 2014.

On 29 January 2015, my lawyer served the maid agency a Notice 218 which they have to pay the refund within 21 days. As until today 1st March 2015, I still have not get back my hard-earned money yet!!

I want JUSTICE!!! Please tell me where can I find it……… Please help...
*
S218 is a winding up petition which enables you to as the name implies "wind up" the company and sieze all the companies unencumbered assets.

Since you have a Lawyer, what does your Lawyer have to say.

Have you checked with the Enforcement Division, Ministry of Domestic Trade as to what action the Ministry can do.

Have you tried forwarding a complaint to the Home Ministry, believe Maid Agency License requres Home Ministry approval alsoo


Ice2000
post Mar 21 2015, 09:00 AM

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Agensi Pekerjaan PMA, Penang HQ & branches in Alor Setar, Puchong & Cheras has committed criminal offense of not abiding in MORE THAN ONE award handed down by the Tribunal Court.

I had my court hearing with PMA Penang on 4th September 2014. Thanks to social media, I came to know of a lady in the same dilemma as me. In both hearings, the judge has awarded us monetary refund due to misrepresentation & incompetent maids who ran away just weeks into their employment.

PMA has not only defied the 14 days deadline to pay the award but has ignored appointments fixed by the Penang's Ministry of Trade & Consumerism enforcement officers to investigate their non-compliance. This has been dragging on in the past 6 months.

We are at our wits end. To date, we have served PMA through our lawyer the Notice 218 which gives them a 21 days deadline. They blatantly ignored this too!!






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