Yup, they are legit. Had a great maid that has returned to the Phillippines now and we wonder if we can ever get such a good maid in the future (hopeful we will). Mr Andrew Cheng is a patient man who will answer your questions on the phone and if there are anything wrong or disputes between boss and maid you can bring it to him and he will video tape the statement from the maid, etc. One word - accountable. Of course a good agency does not guarantee that the maid is good because they are depending on the maid being interviewed on the video being able to promise this and that but then changed their mind or take back their words which is not within the agency's control.

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Non-compliance with tribunal award by maid agency

I have been locked in a disagreement with PMA maid agency in Puchong for not fulfilling their obligations. I requested for refund from the agency but failed. After went through hard time attempting to get back my money, I found my last hope – consumer tribunal.

My case was set to be heard at the tribunal on 15 October 2014. The tribunal President awarded me a refund to be paid by the maid agency within 14 days or the maid agency will face criminal charges under Section 117(1) APP 1999!!

But unfortunately, the maid agency refused to refund after 14 days. I made a complain of non-compliance with the award to the Enforcement Division, Ministry of Domestic Trade, Co-operatives and Consumerism on 30 October 2014.

On 29 January 2015, my lawyer served the maid agency a Notice 218 which they have to pay the refund within 21 days. As until today 1st March 2015, I still have not get back my hard-earned money yet!!

I want JUSTICE!!! Please tell me where can I find it……… Please help...

i would like to advise to avoid this agency, Jobs C&N at all cost. Similar experience to our fellow member here, kiori they have delayed our application for more than 6 months citing the same reason.

They are totally not professional at all. After comparing notes, we found out that the agency owner, andrew cheng is not being honest all at all. Some of the information given by him doesnt even tally with what he had said.

Before paying deposit, he was all friendly and approachable but after you have paid deposit, attitude was all different.

better think twice before you engage him for your maid application service.