QUOTE(stan001 @ Apr 25 2013, 04:03 AM)
Need some advise b4 I call UNIFI support ....
Firstly, my DD-WRT ASUS RT-N16 spoil and in the process of warranty claim so I use back my old Linksys WRT-54GS for UNIFI access...
Then the black Huawei modem also "kong" and "Internet" and "dsl" light all off.. I think the modem cannot boot into firmware as I cannot even go into the 192.168.1.1 modem management IP...
If I call unifi support people over, will they help me replace the black huawei modem with my current "non-standard" setup using a WRT-54GS running PPPOE ???
The old DIR-615 , it have been long dead even before my 2 years contract was up ( replaced with Asus RT-N16 mentioned above )... now running unifi without any contract... but I still have backup Maxis fiber link...
Normally i will just act as a noob when UniFi technician came to my house. They have replaced my modem for 3 times due to over heat. twice for DSL link dropped.Firstly, my DD-WRT ASUS RT-N16 spoil and in the process of warranty claim so I use back my old Linksys WRT-54GS for UNIFI access...
Then the black Huawei modem also "kong" and "Internet" and "dsl" light all off.. I think the modem cannot boot into firmware as I cannot even go into the 192.168.1.1 modem management IP...
If I call unifi support people over, will they help me replace the black huawei modem with my current "non-standard" setup using a WRT-54GS running PPPOE ???
The old DIR-615 , it have been long dead even before my 2 years contract was up ( replaced with Asus RT-N16 mentioned above )... now running unifi without any contract... but I still have backup Maxis fiber link...
it is better you reset your modem as default and borrow the d-link router from someone else before calling them. i'm very sure they will blame you spoils the modem.
This post has been edited by lighter: Apr 25 2013, 02:13 PM
Apr 25 2013, 02:12 PM

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