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 HTC Sensation with Sense 3.0 Official Thread, HTC's 1st Dual Core Smartphone

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QiAnG
post Jul 1 2011, 07:37 PM

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Getting my Sensation tomorrow! Excited =)
joe_pwr
post Jul 1 2011, 07:44 PM

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Guys, is the camera suppose to sound "tik tik" when it's focusing ? or is it just me
experiencing this ?

This post has been edited by joe_pwr: Jul 1 2011, 08:08 PM
billy_overheat
post Jul 1 2011, 07:59 PM

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dont worry, it's the focusing sound. =D
joe_pwr
post Jul 1 2011, 08:07 PM

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QUOTE(billy_overheat @ Jul 1 2011, 07:59 PM)
dont worry, it's the focusing sound. =D
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Thx for veryfing man, I thought I have a defect one lol...
biggrin.gif
monokuroboo
post Jul 1 2011, 08:19 PM

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weee..... juz get my sensation today.. loving it so much..... charging the phone now... Add me in the list ya.... Thanks.....
vemp
post Jul 1 2011, 08:20 PM

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More and More Sensavians are reporting in =) happy for u all lol
Lazyboy
post Jul 1 2011, 08:34 PM

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QUOTE(monokuroboo @ Jul 1 2011, 08:19 PM)
weee..... juz get my sensation today.. loving it so much..... charging the phone now... Add me in the list ya.... Thanks.....
*
rclxms.gif Welcome to the club
Victor3010
post Jul 1 2011, 08:50 PM

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HTC Customer Service reply mad.gif

My query:

HTC Sensation has some problem.

1) The speaker is way too soft, which makes it hard to hear the phone being just a room away, soft alarm tone (Only Classic Tone can wake me up).

2) Keyboard doesn't respond fast enough to return to normal alphabets, when typing with caps, for example, Emirates will turn out EMirates.

Followed by

1 more thing I would like to say is about the alarm clock arrangement, it would be better if the alarm clock can be sort by the "Time" instead of "Modified Date"

As for the reply:

For the speaker problem you may turn the volume to maximum. For the second problem it may not respond so fast you may wait for a while before input the second alphabet. For the alarm, there is no settings to let in sort by time. We are deeply sorry for the trouble caused to you and thank you for your consideration.

Isshhh.... This is not constructive at all at the customer end... mad.gif

My reply to them:

That's why I'm complaining about the volume, alarm, and the slow responsiveness of the HTC Sensation, the problem is existent in the phone which I find has lots of room of improvement, I know what is the loudest volume, how to set it, but it is definitely not loud enough. As for the phone responsiveness, it is definitely achievable. As for the alarm, my suggestion is there as I feel that it is to find the suitable alarm time by ascending order, it is part of human's natural instinct.

Your reply today is an insult to me as you're treating me like a customer who has low knowledge on setting the basic function in a phone. Therefore, this suggestion has to be forwarded to the relevant department for further improvement actually.

This post has been edited by Victor3010: Jul 1 2011, 08:50 PM
pluginbaby
post Jul 1 2011, 08:54 PM

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QUOTE(Victor3010 @ Jul 1 2011, 08:50 PM)
HTC Customer Service reply  mad.gif

My query:

HTC Sensation has some problem.

1) The speaker is way too soft, which makes it hard to hear the phone being just a room away, soft alarm tone (Only Classic Tone can wake me up).

2) Keyboard doesn't respond fast enough to return to normal alphabets, when typing with caps, for example, Emirates will turn out EMirates.

Followed by

1 more thing I would like to say is about the alarm clock arrangement, it would be better if the alarm clock can be sort by the "Time" instead of "Modified Date"

As for the reply:

For the speaker problem you may turn the volume to maximum. For the second problem it may not respond so fast you may wait for a while before input the second alphabet. For the alarm, there is no settings to let in sort by time. We are deeply sorry for the trouble caused to you and thank you for your consideration.

Isshhh.... This is not constructive at all at the customer end...  mad.gif

My reply to them:

That's why I'm complaining about the volume, alarm, and the slow responsiveness of the HTC Sensation, the problem is existent in the phone which I find has lots of room of improvement, I know what is the loudest volume, how to set it, but it is definitely not loud enough. As for the phone responsiveness, it is definitely achievable. As for the alarm, my suggestion is there as I feel that it is to find the suitable alarm time by ascending order, it is part of human's natural instinct.

Your reply today is an insult to me as you're treating me like a customer who has low knowledge on setting the basic function in a phone. Therefore, this suggestion has to be forwarded to the relevant department for further improvement actually.
*
bro bro.. calm down.. i guess thats what u get when ur asking that type of questions to the reps.. their answers is already constructed and standardized.. we have a community here so u can also ask here.. no need to pening2 go ask there cuz they r all like robots.. i guess if i work there i will also be a robot cuz if i say anything wrong i will be sued or ill get fired for giving fake promises

Lazyboy
post Jul 1 2011, 09:07 PM

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QUOTE(pluginbaby @ Jul 1 2011, 08:54 PM)
bro bro.. calm down.. i guess thats what u get when ur asking that type of questions to the reps.. their answers is already constructed and standardized.. we have a community here so u can also ask here.. no need to pening2 go ask there cuz they r all like robots.. i guess if i work there i will also be a robot cuz if i say anything wrong i will be sued or ill get fired for giving fake promises
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+1
Victor3010
post Jul 1 2011, 09:15 PM

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QUOTE(pluginbaby @ Jul 1 2011, 09:54 PM)
bro bro.. calm down.. i guess thats what u get when ur asking that type of questions to the reps.. their answers is already constructed and standardized.. we have a community here so u can also ask here.. no need to pening2 go ask there cuz they r all like robots.. i guess if i work there i will also be a robot cuz if i say anything wrong i will be sued or ill get fired for giving fake promises
*
Yup, the community here is great! rclxms.gif oh well... I will just tell them to just include those problems in the future firmware update, they do need some customer feedback about the phone too right? smile.gif
pluginbaby
post Jul 1 2011, 09:26 PM

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QUOTE(Victor3010 @ Jul 1 2011, 09:15 PM)
Yup, the community here is great!  rclxms.gif  oh well... I will just tell them to just include those problems in the future firmware update, they do need some customer feedback about the phone too right?  smile.gif
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indeed.. btw, i always give them feedback.. on their FB "HTC MY", look for named Fadhil who bashes them about bootloader locking.. thats me and that is how i give feedback to them.. lol
Victor3010
post Jul 1 2011, 09:32 PM

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QUOTE(pluginbaby @ Jul 1 2011, 10:26 PM)
indeed.. btw, i always give them feedback.. on their FB "HTC MY", look for named Fadhil who bashes them about bootloader locking.. thats me and that is how i give feedback to them.. lol
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icic... found you tongue.gif still getting my head around this bootloader and the rooting thing cool2.gif
ChaosSixth
post Jul 1 2011, 10:23 PM

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im glad more and more ppl coming in biggrin.gif
niko_bellic
post Jul 1 2011, 10:24 PM

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hi everyone, could u guys test ur phone by following the steps below:

1. open any apps or u can open ur market
2. turn it so tat the page is displayed in landscape mode
3. press home button while the page is in landscape more
4. access the pull down menu, and find the task manager (make sure u do tat in potrait mode)
5. kill all the apps
6. play the carousel in home

please feedback on wat happen when u are trying the carousel
pluginbaby
post Jul 1 2011, 10:28 PM

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QUOTE(niko_bellic @ Jul 1 2011, 10:24 PM)
hi everyone, could u guys test ur phone by following the steps below:

1. open any apps or u can open ur market
2. turn it so tat the page is displayed in landscape mode
3. press home button while the page is in landscape more
4. access the pull down menu, and find the task manager (make sure u do tat in potrait mode)
5. kill all the apps
6. play the carousel in home

please feedback on wat happen when u are trying the carousel
*
phone freezed on mine.. LMAO

but resolved by pressing power to off display then display on again its fine again


1st try - freezed, resolved by display off n on again
2nd try - normal, nothing happened
3rd - freezed again like 1st time.. resolved like 1st time also
4th - nothing happened


its quite random i guess.. but i believe there is a bug where phone orientation changes while apps are killed etc..

btw, have u guys came across the bug where when u disabled auto-rotate but phone still auto rotates? happens to me sometimes in browser

This post has been edited by pluginbaby: Jul 1 2011, 10:32 PM
niko_bellic
post Jul 1 2011, 10:30 PM

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yeah, im waiting for more ppl to try it, actually u can fix it by killing the apps in landscape mode (accessing the task manager in landscape)

try it smile.gif
lcs87
post Jul 1 2011, 10:31 PM

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u need to have ur apps or whatsoever u running in potrait mode before u press the home screen..else u cant scroll to the left and right..
if it stil cant, u need to go back to the task manager and go back to home then it will be all good



This post has been edited by lcs87: Jul 1 2011, 10:33 PM
teh_master
post Jul 1 2011, 10:35 PM

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@niko_bellic: tried but ntg happens, perform as usual.
pluginbaby
post Jul 1 2011, 10:35 PM

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QUOTE(niko_bellic @ Jul 1 2011, 10:30 PM)
yeah, im waiting for more ppl to try it, actually u can fix it by killing the apps in landscape mode (accessing the task manager in landscape)

try it smile.gif
*
it seems like it has an algorithm or pattern interaction bug here isnt it?

QUOTE(lcs87 @ Jul 1 2011, 10:31 PM)
u need to have ur apps or whatsoever u running in potrait mode before u press the home screen..else u cant scroll to the left and right..
if it stil cant, u need to go back to the task manager and go back to home then it will be all good
*
got it.. explains well i guess

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