Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsHong Leong Bank - WORST service, VERY BAD experience @ Hong Leong Bank CC
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 Jun 19 2012, 02:21 PM
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#21
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Elite
8,601 posts Joined: Jan 2003 From: KL  
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QUOTE(ukiya @ Jun 19 2012, 02:19 PM) Haiz... Received SMS from HLB that my plat credit card had arrive at ss2 branch, go to the branch and collect it, the staff say the card is not arrive yet!? 4weeks alredy, been to the branch 2 times... Feel like canceling the cards... you better call Customer Service and confirm what their system shows Platinum Tol Free number 1800388830 |
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Jun 27 2012, 09:25 AM
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#22
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Elite
8,601 posts Joined: Jan 2003 From: KL
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QUOTE(ronnie @ Jun 26 2012, 10:50 PM) Just an update that my first request on 16-Jun-2012 for Late Interest Charges waiver WAS MISSING. Usually it takes sometime for HLB to update their system. They are indeed slow compared to Maybank and CIMB. I usually have to follow up.  Subsequently, I made a 2nd call on 25-Jun-2012 to "screw" HLB again.... subsequently the reversal is posted on 25-Jun-2012   Anyway, if you have HLB credit card, check out HLB credit card Burger King Promotion 2012. This post has been edited by Gen-X: Jun 27 2012, 09:25 AM |
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Jul 2 2012, 05:29 PM
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#23
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Elite
8,601 posts Joined: Jan 2003 From: KL
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QUOTE(Coconut @ Jul 2 2012, 03:01 PM) Did anyone manage to call HLB customer service? Been calling few times since last week, most of the time the line is engaged. This is their correct number right? HLB General Line 03-76268899 and for more CS line click link below 7726 8899? http://creditcardsmalaysia.blogspot.com/20...er-service.html |
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Aug 8 2012, 02:54 PM
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#24
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Elite
8,601 posts Joined: Jan 2003 From: KL
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QUOTE(Coconut @ Aug 8 2012, 02:16 PM) This HLB really geng, want to activate my card, call CS for 2 days also nobody pick up, guess have to leave a msg for them to call back That's Odd for CS not to pick up Try this numbers:0376268899 For Platinum 1800388830 |
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Oct 8 2012, 02:56 PM
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#25
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Elite
8,601 posts Joined: Jan 2003 From: KL
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QUOTE(Lester1987 @ Oct 8 2012, 02:51 PM) After so many months. I receive a CC from HLB in September. Its a Matta fair credit card. In my head, i keep thinking WTF! last time u say cannot post, now u post. 2nd thing is I cancelled this in May, now you send me the card? I didn't do anything to the card just cut and throw in the bin, never call them to verify as well. hopefully they won't bill me anything for it. |
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