You guys never get it, Apple pricing strategy is not only calculated based on the cost of an iPad, but future spendings on its ecosystem.

If you think 16GB is not "premium" enough for you to go for an exchange then so be it, its your iPad anyway.

Like I said, we are paying for premium experience, and we deserve an 1 to 1 exchange if the defective is uncomfortable.

1 dead pixel and they allow you to claim for a new unit?

Cause I remember seeing their spec stating for 9.7" more than 2 only eligible. If even 1 also allow then its good I guess

can someone enlight the process of sending back the faulty ipad2 to apple for exchange?

do we need to pay for any shipment fee etc?

If you encourtered minor backlight bleeding or stuck pixel ( not dead pixel ), i think you should keep it first instead of ask for replacement coz Foxconn plant explosion on Friday may cause serious delay and shortages of ipad.

http://www.pcmag.com/article2/0,2817,2385719,00.asp

To be frank, they don't have to replace you with a brand new. They can choose to give you a refurbished unit as well. It depends on how they handle your case.

From my experience for my iPad 2 case, Apple Malaysia do not practice this.

Or maybe if you can show me the black and white for the 7 days 1-1 exchange thingy for Apple Malaysia perhaps? 

Bought mine for more than 3 weeks,they said I'm going to get a new unit.Still waiting for my replacement now.

From my experience for my iPad 2 case, Apple Malaysia do not practice this.

Or maybe if you can show me the black and white for the 7 days 1-1 exchange thingy for Apple Malaysia perhaps? 

Apple policy for 1-1 exchange is within 14days is correct. But the reseller like machine they insist of 7 day. I went to machine yesterday claim. They told me that

My experience is it depends on the reseller. For my case, the manager called up Apple Malaysia person in charge for this, and was told it is up to the reseller to offer a 1-1 exchange or not.

Nowadays even Machines don't offer 1-1 on the spot already, you have to let them send back to a service center. Once verified only they do a 1-1 exchange.

Agreed. My first unit and second unit both have light bleeding too . Only differences is second unit don't have dead pixel, that is why I just stick to it haha!

Same phobia as me when I was waiting for my second unit. Cause my first unit was considered minimal as compared to most samples I've seen online. But luckily second unit is minimal too on the light bleeding issue phew, best part is no dead pixels this time  .

anyone defect unit have been collected by DHL....???
DHL really sux service.....kns
Apple need change to FedEx / UPS as their courier partner...    

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Added on May 24, 2011, 4:53 pmfinally DHL come collect my defect unit......
but i no required to sign anything....any problem??? is ok??? safe??
@_@"""

his explanation is wrong regarding about screen bleeding

lightning bleed does not happens due to too hot

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Added on May 25, 2011, 11:28 amoh ya i doubt bleeding problem will worsen due to putting at high brightness too long @@

need Call Apple SC again  as i do be4.....keke
they so slow.....