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Astro B.yond Episode III (Version 8.0), NEW WORLD OF ENTERTAINMENT
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ronnie
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Jun 17 2011, 11:47 PM
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QUOTE(neb @ Jun 17 2011, 11:45 PM) astro accidentally activated celestial channel for a few superpack 1 & 2 subscribers in this forum, astro makes mistakes, subscribers benefited  These "lucky" subscriber might get charged in their new bill also... so don't be too happy.
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ronnie
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Jun 18 2011, 12:22 AM
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QUOTE(logit85 @ Jun 18 2011, 12:17 AM) yes i upgrade super pack 2 with byond PVR so my normail byond 1week already but no arrived PVR decorder i am still waiting Added on June 18, 2011, 12:18 amcelestial channel 322 i dont want charger my bill i dont need that channel they activited i naver ask celestial channel 322 so how Better call the Astro CS to enquire why you can view 322 when you upgraded to SuperPack 2.
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ronnie
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Jun 18 2011, 10:46 PM
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@aik457: If you upgrade to SuperPack 3 and do not want B.yond PVR decoder, then there's no installation fee IF you return your old dish, old decoder, old smartcard & old remote.
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ronnie
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Jun 20 2011, 11:24 AM
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QUOTE(aik457 @ Jun 19 2011, 11:02 PM) so i will get a "normal" byond decoder instead of pvr set for FREE rite? that's how I understand to be... you can call Astro to re-confirm and report back here.
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ronnie
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Jun 21 2011, 01:48 PM
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You may call 1300823838 to get the Astro Installer assigned to arrange the installation date and time.
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ronnie
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Jun 21 2011, 08:28 PM
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Astro CS make a boo-boo with my B.yond PVR upgrade (from normal decoder). Instead of RM150 installation, the order sent to Astro installer was the old RM300 price.... Now i have to wait longer.
P.s. The promotion of RM150 install fee for B.yond PVR begins on 15 June 2011 until Sep 2011.
Also we can get the assigned Astro installer contact info upon 24-hour after order isplaced.
This post has been edited by ronnie: Jun 21 2011, 10:58 PM
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ronnie
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Jun 21 2011, 10:59 PM
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QUOTE(pokemon @ Jun 21 2011, 10:36 PM) How much longer u need to wait? Ask them to expedite for u. Mine is waiting for the lnb with 4 outlets since Assthrow just gives the installer lnb with 2 outlets. I'll be following closely tomorrow to check if the CS I talked realy re-submit my order CORRECTLY.
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ronnie
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Jun 21 2011, 11:09 PM
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QUOTE(logit85 @ Jun 21 2011, 04:47 PM) ok i will call soon then i most ask 2 LNB Satelite and 2 cables right so RM150 only no need another pay RM300 ??? What was the result of your follow-up call with Astro CS ?
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ronnie
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Jun 22 2011, 10:53 AM
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QUOTE(stuffx @ Jun 22 2011, 10:29 AM) u mean we can ask the contact number of the installer after 24 hours of order submission? i've been waiting for a week now Call Astro CS to get the info. Get it from the B.yond team (option 2 > 5 > 1)
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ronnie
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Jun 23 2011, 04:48 PM
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Finally, the Astro installer is coming to my place after the idiot mistake of the first CS agent.
1st Order placed : 15 June 2011 2nd Order placed : 21 June 2011 (expedited by the good CS officer) Installer info received : 23 June 2011 Installed Date : 24 June 2011
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ronnie
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Jun 23 2011, 11:01 PM
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What would be a good figure for the Satellite strength for B.yond PVR installation ?
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ronnie
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Jun 23 2011, 11:17 PM
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QUOTE(logit85 @ Jun 23 2011, 11:06 PM) so u did ask satelite 2 LNB and 2X Cables tuner Yes... you should get 2 LNB + 2 Cables provided, else you can record 2 shows simultaneously or record 1, watch 1
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ronnie
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Jun 23 2011, 11:18 PM
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QUOTE(pokemon @ Jun 23 2011, 11:09 PM) Mine is around 165... the installer said it is normal the byond pvr signal is lower..... I'll update my Satellite strength figure tomorrow......... can't wait to view in HD (thouigh it's 1080i only)
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ronnie
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Jun 23 2011, 11:40 PM
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QUOTE(logit85 @ Jun 23 2011, 11:31 PM) ya i prefer 1ch can't watch is so i set record then i can watch other ch hehe let say astro ceria i want record dragon ball and my mother watch suntv so i can't watch dragon ball so that i need record other time also need record coz i can't distube my mother always watch suntv lol so i wont distube Have you called Astro to check on your B.yond PVR order... best to call each day ;-)
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ronnie
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Jun 23 2011, 11:42 PM
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QUOTE(pokemon @ Jun 23 2011, 11:40 PM) Mine is lower cause it is quad lnb. If it is double lnb then the signal should be higher... Why is it Quad LNB ? You have 2 B.yond PVR decoders ?
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ronnie
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Jun 24 2011, 11:52 AM
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Finally enjoying SuperPack 3 from Astro at lower price !!!
Signal Strength Tuner 1 : 156 (2 new cable joined) Tuner 2 : 177 (1 new + 1 old cable joined)
Installer configured User Defined Satellite settings.. is this good or bad ?
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ronnie
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Jun 24 2011, 12:26 PM
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QUOTE(stuffx @ Jun 24 2011, 12:18 PM) my PVR request chronology: 16 june - 1st request, the respective CS told me to wait for 5 working days 22 june - the respective CS claimed that no request received from my previous call, will resubmit another request and have to wait another 5 working days 24 june - entertained by a senior CS, claimed that previous request failed to submit due to my address issue in their system. resubmit new request on the spot and finally successfully submitted. have to wait another 5 working days wasting my time a lot.. *sigh* Similar to my case except the 1st request was NOT set as RM150 B.yond PVR Installation. Did you get the senior CS name ? Better follow each day until you get the assigned Astro Installer's name
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ronnie
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Jun 24 2011, 12:53 PM
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QUOTE(logit85 @ Jun 24 2011, 12:31 PM) so now u got 4 cables and 4 LNB ??? how u Tuner 1 two new cable joined ???? The length of the provided cable not long enough, thus it need to be joined together One LNB only with Dual Output - Output 1 : New cable 20m + New Cable 20m --> plug into Tuner 1 of PVR - Output 2 : New cable 20m + Old Cable 20m --> plug into Tuner 2 of PVR
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ronnie
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Jun 25 2011, 11:25 AM
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QUOTE(sky3742 @ Jun 24 2011, 09:39 PM) why astro byond sometimes appear that banner automatically? I don't press ok tought~~ It happen a few times yesterday while watching Ghetto Justice. I did a record of GJ and it stops on its own... why ?
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ronnie
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Jun 25 2011, 11:42 AM
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If my TV does not process Dolby Digital, I cannot select Dolby Digital but Stereo, only ?
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