I took note of advice from another forumer. Can complain via email to HSBC and CC Bank Negara (bnmtelelink [at] bnm.gov.my). I strongly believe you will get what you deserve if you're on the right side.

my friend got the tablet from the previous round of promotion. So I applied this time. Got an email that card has just been approved.

This post has been edited by onlinepaycheck: Oct 25 2014, 03:15 PM

Applied Oct 11.
Rep called back on 16.
Submitted docs on 17.
Call and Email approval 24. (card will be sent in 7 days)


Yes, rep called to inform of approval. A few mins later, email notification received about the approval.

This post has been edited by onlinepaycheck: Oct 26 2014, 11:14 AM

That's what I recall...

3.5 It is the Cardholder’s responsibility to claim their Campaign Gift from The Organiser once HSBC has confirmed the Cardholder’s application approval.
3.6 HSBC will provide every approved new Cardholder with a unique code that may be used to claim the Campaign Gift. Claimants should email can@ringgitplus.com once they have received their unique code.
3.8 The Organiser is responsible for fulfillment and will send each Campaign Gift via a reputable courier service within 28 days of HSBC confirming to The Organiser that a Cardholder has been approved for a HSBC Credit.

Read full T &C here

Did you try different web browser? (Firefox, Chrome)

Need current cardholders to advise.


Interestingly I found this:
11. The maximum Cash Back on Petrol, Groceries and Dining is capped at RM5,200,000 throughout the Programme Period and will be awarded/given out on a first come, first serve basis.

I got email approval last week, but card has not arrived yet....@@

Update:

Applied Oct 11.
Rep called back on 16.
Submitted docs on 17.
Call and Email approval 24. (card will be sent in 7 days)
Received card: Nov 03.

Yes


Not yet. Not in welcome letter. Maybe by email, after activate the card.

They sent by normal mail.

Applied Oct 11.
Rep called back on 16.
Submitted docs on 17.
Call and Email approval 24. (card will be sent in 7 days)
Received card: Nov 03.
Tablet code : Still waiting.

Update

Applied Oct 11.
Rep called back on 16.
Submitted docs on 17.
Call and Email approval 24. (card will be sent in 7 days)
Received card: Nov 03.
Tablet code : Received by SMS Nov 14

Per T&C on RinggitPlus

3.6 HSBC will provide every approved new Cardholder with a unique code that may be used to claim the Campaign Gift. Claimants should email can@ringgitplus.com once they have received their unique code.


Edit: I replied the email titled "Your new HSBC credit card!" sent by "Diana from RinggitPlus"

In the email it stated:

It's easy to claim for your free Huawei Media Tablet*

Once you've been approved for your new credit card, HSBC will send you a unique code by SMS and email used to redeem your gift. Feel free to reply to this email with the unique code and we will arrange your gift delivery as soon as possible.

*Terms and Conditions Apply.



SMS sent by HSBC Amanah.

This post has been edited by onlinepaycheck: Nov 15 2014, 06:04 PM

I gave office number as my direct line number.. so I picked up HSBC call... but one may not be at his place all the time... so...

Reporting update. Tablet in the house!

Applied Oct 11.
Rep called back on 16.
Submitted docs on 17.
Call and Email approval 24. (card will be sent in 7 days)
Received card: Nov 03.
Tablet code : Received by SMS Nov 14
Replied code to RinggitPlus: Nov 15
Confirmation email response by RinggitPlus: Nov 18 (email said can take up to four weeks)
Received tablet, delivered by GDex: Nov 20

thumbs up to RinggitPlus and GDex.

Next up see whether can get HTC phone or not. Already spent the amount required.

This post has been edited by onlinepaycheck: Nov 20 2014, 07:10 PM

RM50+RM50 not seen. I think it's only after campaign period +30 days...

This post has been edited by onlinepaycheck: Nov 20 2014, 11:40 PM

I logged into my account and saw the cashback amount on my spendings, but they dont reflect the 8% cashback rate... it was 0.3% for local and 1% for overseas.

WIFI + 3G

I already received my 1st bill. RM50 GST in it only.

yes, it was quite a turn off.... after 9.30PM, no more CS to answer your questions/requests!
And that's after automated voice menu.

I called OCBC line and it was direct (or quick menu then direct) to tone, instead of going through voice menu.

Same thing happened with my case with Citi. Charged fees after I paid all balances and cancelled.
No auto-billing involved. Had to call them to have them zero it.

Or you can call back and they have records of the person who called you and request for redirect to continue the process.