Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards HSBC Credit Cards, Discuss about your HSBC CC
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 Jun 17 2012, 02:03 PM
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#1
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Senior Member
2,672 posts Joined: Sep 2006 
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Guys, I tried my first swipe just now at a petrol station near my house. Just RM5 for petrol.
Suddenly I received an SMS from HSBC telling me that I've just made RM200 transaction. Anyone can explain this? Is this normal? I haven't called HSBC yet to verify. |
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Jun 17 2012, 02:15 PM
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#2
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Senior Member
2,672 posts Joined: Sep 2006
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QUOTE(Human Nature @ Jun 17 2012, 02:11 PM) Yes, it is normal when you swiped at the petrol kiosk. They will 'hold' RM200 first (or other amount depending on petrol stations/banks) before posting the actual amount to your account. Ok thank you. That was just scary. Hehe. "Hold" for how long? Any idea when the actual amount is going to be reflected to my account? |
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Jun 17 2012, 02:32 PM
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#3
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Senior Member
2,672 posts Joined: Sep 2006
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QUOTE(Human Nature @ Jun 17 2012, 02:16 PM) Depends on when the petrol station posted or reported the transaction. Usually just the next day for me Great. Thanks man  |
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Jun 12 2014, 09:32 AM
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#4
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Senior Member
2,672 posts Joined: Sep 2006
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QUOTE(tzuen @ Jun 12 2014, 01:05 AM) Thanks fox_shinoda! That e-statement has been always in pdf format and easier to screen through as well.Seems HSBC online web user experience have to improve that. Wonder why phone call customer service agents wouldn't know about this  |
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Jul 12 2014, 12:42 PM
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#5
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Senior Member
2,672 posts Joined: Sep 2006
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Called them to enquire about the annual charge.
They knew that I wanted them to waive it before I even mentioned it. Then they waive. "We just charge, but when customer call & query about it, then only we waive". LOL |
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