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 ASUS Malaysia Component and Hardware

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TSASUSmy
post Nov 24 2014, 11:07 AM

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QUOTE(samkian @ Nov 21 2014, 04:16 PM)
ASUS STRIX GTX970 Suggested Retail Price : RM 1388
Is this true? Retail price is RM1388?
*
Hi samkian,

Yup, is truth.

Thank you
TSASUSmy
post Nov 24 2014, 11:22 AM

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QUOTE(pot @ Nov 21 2014, 04:33 PM)
My asus 970 strix have coil whine when running windows experience index on windows 7. But dind't notice when gaming on FF14 or D3 ROS. Close the side casing can't listen at all.

Does the coil whine affect the life span? Just minor i need my ear close to casing to spot it.
*
Hi pot,

Coil Whine won't reduce he life span, and if you have any problem on the card, the card is covered in 3 years warranty.

Thank you
pot
post Nov 24 2014, 03:01 PM

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QUOTE(ASUSmy @ Nov 24 2014, 11:22 AM)
Hi pot,

Coil Whine won't reduce he life span, and if you  have any problem on the card, the card is covered in 3 years warranty.

Thank you
*
Thank you for clarifying.
kraizer81
post Dec 5 2014, 05:26 PM

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Hello AsusMy, is the ASUS ROG Front Base still available in Malaysia, I mean in your HQ? Couldn't find it online in Malaysia. Please reply soon. Tq.
TSASUSmy
post Dec 9 2014, 06:26 PM

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QUOTE(kraizer81 @ Dec 5 2014, 05:26 PM)
Hello AsusMy, is the ASUS ROG Front Base still available in Malaysia, I mean in your HQ? Couldn't find it online in Malaysia. Please reply soon. Tq.
*
Hi kraizer81,

Sorry to inform you that, we didn't sell the front base anymore.It is limited stock only.

Thank you
kraizer81
post Dec 11 2014, 10:32 AM

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Thanks for the reply ASUSMy. I am very interested in purchasing the ASUS RAIDR EXPRESS SSD. Do you think it will be available in our country soon? Can I preorder from ASUS MY HQ?
TSASUSmy
post Dec 11 2014, 12:16 PM

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QUOTE(kraizer81 @ Dec 11 2014, 10:32 AM)
Thanks for the reply ASUSMy. I am very interested in purchasing the ASUS RAIDR EXPRESS SSD. Do you think it will be available in our country soon? Can I preorder from ASUS MY HQ?
*
Hi kraizer81,

Sorry to inform you that after I checked with my PM, the ASUS RAIDR EXPRESS SSD is EOL already.

Thank you
kraizer81
post Dec 11 2014, 12:25 PM

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I see, that's too bad hi hi.
pu27
post Dec 14 2014, 12:18 PM

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QUOTE(ASUSmy @ Apr 20 2014, 09:26 PM)
There's no news from NVIDIA just yet. However, AMD is coming up with a new game bundle program by the end of the month.
Currently we are planning on 4K monitors and the PG278Q. As for PB278Q, it seems that there are plenty of enquiry on it and we are in the midst of discussion whether to bring it in or not. We will update here once everything is finalized.
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Hi, it seems that you have not given an answer about the PB278Q. Is it available now? If not, would it be brought in?
I would also like to know if there is any other model with the spec of 2560x1440 or 2560x1600, IPS or PLS panel, 27" and below that is currently available and soon to be released?
TSASUSmy
post Dec 15 2014, 10:08 AM

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QUOTE(pu27 @ Dec 14 2014, 12:18 PM)
Hi, it seems that you have not given an answer about the PB278Q. Is it available now? If not, would it be brought in?
I would also like to know if there is any other model with the spec of 2560x1440 or 2560x1600, IPS or PLS panel, 27" and below that is currently available and soon to be released?
*
Hi pu27,

We are currently selling PB287Q in the Malaysia market now. As for the PB278Q, we don't have any new on whether we going to bring in or not yet. Do follow our FB for the latest news on our news products.

http://www.asus.com/Monitors_Projectors/PB287Q/

And don't have any models with resolution 2560x1440 or 2560x1600 with IPS or PLS panel.

The one we have with the resolution 2560x1440 is PG278Q.

http://www.asus.com/Monitors/ROG_SWIFT_PG278Q/overview/

Thank you
pu27
post Dec 16 2014, 12:31 AM

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QUOTE(ASUSmy @ Dec 15 2014, 10:08 AM)
Hi pu27,

We are currently selling PB287Q in the Malaysia market now. As for the PB278Q, we don't have any new on whether we going to bring in or not yet. Do follow our FB for the latest news on our news products.

http://www.asus.com/Monitors_Projectors/PB287Q/

And don't have any models with resolution 2560x1440 or 2560x1600 with IPS or PLS panel.

The one we have with the resolution 2560x1440 is PG278Q.

http://www.asus.com/Monitors/ROG_SWIFT_PG278Q/overview/

Thank you
*
Yea, I know the PB287Q, that's not IPS though, it's TN panel, not what I'm looking for. Btw, the 2 year old PB278Q is one of your best monitors, how is Asus not selling it here, that's just not acceptable rolleyes.gif .
Waiting for a monitor with a spec like this, come on Asus. > https://pcmonitors.info/benq/benq-bl2420pt-...ch-wqhd-screen/
yaphong
post Dec 30 2014, 11:57 PM

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QUOTE(ASUSmy @ Nov 24 2014, 11:07 AM)
Hi samkian,

Yup, is truth.

Thank you
*
Is the free game for ASUS Strix card limited? I bought GTX 980 last week and Viewnet says no more free game...
TSASUSmy
post Dec 31 2014, 10:23 AM

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QUOTE(yaphong @ Dec 30 2014, 11:57 PM)
Is the free game for ASUS Strix card limited? I bought GTX 980 last week and Viewnet says no more free game...
*
Hi yaphong,

Do visit the link below on how to claim the game. The free game is limited, do send in the e-mail first.

http://goo.gl/5DdNXV

Thank you

This post has been edited by ASUSmy: Dec 31 2014, 10:25 AM
yaphong
post Dec 31 2014, 01:06 PM

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QUOTE(ASUSmy @ Dec 31 2014, 10:23 AM)
Hi yaphong,

Do visit the link below on how to claim the game. The free game is limited, do send in the e-mail first.

http://goo.gl/5DdNXV

Thank you
*
Can I take the picture of the box (with serial number) instead or I must take the photo with the graphic card? Because the card has been installed into my computer...


Thanks.
TSASUSmy
post Dec 31 2014, 01:18 PM

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QUOTE(yaphong @ Dec 31 2014, 01:06 PM)
Can I take the picture of the box (with serial number) instead or I must take the photo with the graphic card? Because the card has been installed into my computer...
Thanks.
*
Hi yaphong,

Sorry you will need to take the picture of the serial number from the graphic card as a prove that you got the actual card.

Thank you
yaphong
post Jan 7 2015, 11:35 PM

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QUOTE(ASUSmy @ Dec 31 2014, 01:18 PM)
Hi yaphong,

Sorry you will need to take the picture of the serial number from the graphic card as a prove that you got the actual card.

Thank you
*
Thanks.

Downloading the game now... too bad I can't redeem the game through Steam... can't get cheap DLC later... cry.gif
xFreedomBoix
post Jan 9 2015, 07:26 PM

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Hi guys, wanna ask,
let's say my cousin bought me a gtx 970 strix from amazon usa,
can i claim the warranty in malaysia? or is there no international warranty available?
yaphong
post Jan 12 2015, 11:12 AM

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Dear ASUSmy,

Yesterday I just sent my G750JX notebook for warranty (suspected GPU failure). Do you think whether it is possible to upgrade the GPU by ASUS?

TSASUSmy
post Jan 12 2015, 11:40 AM

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QUOTE(xFreedomBoix @ Jan 9 2015, 07:26 PM)
Hi guys, wanna ask,
let's say my cousin bought me a gtx 970 strix from amazon usa,
can i claim the warranty in malaysia? or is there no international warranty available?
*
Hi xFreedomBoix,

Desktop component only came with local warranty, if you bought it from US, then you will need to send back to US for warranty claim.

Thank you
TSASUSmy
post Jan 12 2015, 11:47 AM

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QUOTE(yaphong @ Jan 12 2015, 11:12 AM)
Dear ASUSmy,

Yesterday I just sent my G750JX notebook for warranty (suspected GPU failure). Do you think whether it is possible to upgrade the GPU by ASUS?
*
Hi yaphong,

We are unable to change the GPU card for the notebook as it is came with the specification.

Thank you

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