QUOTE(erry- @ Oct 28 2011, 12:56 AM)
THIS IS CONFIRMED - YOUR
SMILES CARD PROBLEM, NOT AMEX!

i faced this before, change new smiles card, problem solved

u can transfer points between cards (using form).
but what i did was redeem all the points from old card till finish (last is 300 = use at mart)

Added on October 28, 2011, 1:00 amrefer to my reply above ~
The PROBLEM is not because of AMEX not accepting @ Pump, and yea it's My SMILES problem
The problem is AMEX aren't really accepted on Counter, Replying to erry-'s message of asking us to swipe inside, where 8 out of 10 station's don't accept
AMEX Swipes INSIDE the CounterQUOTE(erry- @ Oct 26 2011, 04:24 PM)
go swipe inside lah, easy

+ I Never say it's AMEX problem, i have Said that it's the Smiles that makes my Pumping "sales Canceled", despite it has been approved, so yea, it's Smiles Card pRoblem...
What i am saying is where if you wanna pay using
AMEX THROUGH COUNTER, MOSTLY not accepted... only through Pump.
So if Unfortunately you meet with a faulty C.C. Terminal @ pump, Don't bother trying to swipe your AMEX inside the counter, change other pumps.
I think you guys need better Reading >.< I Did say properly it only rejected my sales After C.C. Approval.. just blame myself that i wanna the Point also, AMEX Point not enough >.<
So if you don't have smiles, then you don't have this problem, only when your smiles Card is Acting Weird, then mayb... Try again?