GIGABYTE Tech Daily: Intel 6 series chipset issues, For further information
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 Feb 8 2011, 05:12 PM, updated 15y ago
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#1
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Junior Member
53 posts Joined: Mar 2010  
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Hi all,
Kindly refer to the link below for clearer information http://gigabytedaily.blogspot.com/2011/02/...t-issues-q.html Also do not hesitate to email us at marketing.my@gigabyte.com if there is any further inquiries.  This post has been edited by GBT_MY: Feb 8 2011, 05:12 PM |
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Feb 8 2011, 05:21 PM
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#2
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Senior Member
9,337 posts Joined: Mar 2010 
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will everyone get the replacement motherboard exactly on April? or will there be some delays if the user exchanged it late?
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Feb 8 2011, 05:37 PM
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#3
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Junior Member
53 posts Joined: Mar 2010
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QUOTE(TechnoG @ Feb 8 2011, 05:21 PM) will everyone get the replacement motherboard exactly on April? or will there be some delays if the user exchanged it late? Hi TechnoG, We could not confirm on you regarding the mentioned issue. However, as soon as we get boards for replacement, we will be doing the swap with end users Sorry for the inconvinience caused |
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Feb 10 2011, 02:52 PM
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#4
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Senior Member
1,134 posts Joined: Apr 2008
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Can swap for new board or need RMA? Cause i got told by PCImage that it needs to be RMA?
If swap is possible could i get a letter of prove from gigabyte to show somehow? Thank you. |
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Feb 10 2011, 03:19 PM
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#5
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Junior Member
53 posts Joined: Mar 2010
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The procedure is same with RMA but we CAN CONFIRM THAT IT IS SWAP AND NOT RMA
Cheers |
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Feb 10 2011, 05:55 PM
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#6
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Senior Member
4,494 posts Joined: Feb 2009 
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boss , can i ask if i own a ud3 , i top up abit to get a better board , is that possible?
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Feb 10 2011, 06:06 PM
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#7
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Junior Member
113 posts Joined: Jul 2007 From: a pLace WheRe BeLOngs To He aNd I
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editted
This post has been edited by babe_himesan: Feb 10 2011, 06:07 PM |
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Feb 10 2011, 06:09 PM
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#8
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Junior Member
53 posts Joined: Mar 2010
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QUOTE(kahjye @ Feb 10 2011, 05:55 PM) boss , can i ask if i own a ud3 , i top up abit to get a better board , is that possible? Hi, on our side, we will be only replacing the same model to our authorize dealer...However, as the case mentioned by you, it is depending on the dealer whether they allowed you to top up to get a better board... Hope this help... |
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Feb 10 2011, 06:26 PM
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#9
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Junior Member
170 posts Joined: Jan 2011
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Hello,
Regarding to this matter, may I know the process flow to do this? Because this morning, when I call my motherboard retailer, they said to bring the motherboard to their shop and they will check. And then they will repair??  I little bit confused because they sounds like they didn't know about this matter. I hope you can help me and everyone who didn't know how how to do it. Edit... I use Gigabyte UD3 Motherboard. This post has been edited by nazrrain: Feb 10 2011, 06:28 PM |
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Feb 10 2011, 08:30 PM
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All Stars
14,039 posts Joined: Jan 2003
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Hi, is swap 1 to 1 same day and on site on gigabyte hq or shop? Thank you.
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Feb 11 2011, 09:07 AM
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Junior Member
113 posts Joined: Jul 2007 From: a pLace WheRe BeLOngs To He aNd I
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editted
This post has been edited by babe_himesan: Feb 11 2011, 09:12 AM |
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Feb 11 2011, 09:14 AM
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Junior Member
53 posts Joined: Mar 2010
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QUOTE(nazrrain @ Feb 10 2011, 06:26 PM) Hello, Hi, the swap can only be done starting APRIL... we have notified all our authorized dealer...Regarding to this matter, may I know the process flow to do this? Because this morning, when I call my motherboard retailer, they said to bring the motherboard to their shop and they will check. And then they will repair?? I little bit confused because they sounds like they didn't know about this matter. I hope you can help me and everyone who didn't know how how to do it. Edit... I use Gigabyte UD3 Motherboard. QUOTE(mitodna @ Feb 10 2011, 08:30 PM) Hi, is swap 1 to 1 same day and on site on gigabyte hq or shop? Thank you. The swap is with the shop you purchased the motherboard |
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Feb 12 2011, 10:43 AM
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All Stars
18,503 posts Joined: Oct 2007 From: P.Jaya
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B3 stepping is shipping on the 14th from TechPowerup.com:
CODE "Intel to Start Shipping B3 Stepping Cougar Point Chipset from February 14 Intel seems to have fast-tracked its Cougar Point chipset flaw rectification. The silicon giant claims that it will be in a position to start shipping B3 stepping of Cougar Point chipsets (Intel P67, H67, etc,) from 14 February, to OEM partners. According to the latest PCN (product change notification), number 110456-00 dated 2/9/2011, Cougar Point B3 will carry the following changes/features: Revision ID will change from 04h to 05h BIOS Update (Revision 1.1.4 of the BIOS Specification Update and Reference Code) B3 stepping package is pin compatible with B2 stepping package Minor metal layer change from B2 to B3 improving lifetime wear out with no changes to functionality or design specifications Of the above, the last bullet point affirms that the SATA 3 Gb/s port defect issue, which caused physical parts of the chipset to wear out abnormally fast, degrading performance, is resolved." http://www.techpowerup.com/140250/Intel-to...ebruary-14.html link to Intel product sheet update: http://qdms.intel.com/dm/d.aspx/034C09F1-2...CN110456-00.pdf This post has been edited by stasio: Feb 12 2011, 10:45 AM |
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Feb 12 2011, 05:35 PM
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Senior Member
4,494 posts Joined: Feb 2009
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How come asus representative is not here? Looks like gigabyte customer service is better than asus hehe
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Feb 14 2011, 02:11 PM
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All Stars
14,039 posts Joined: Jan 2003
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QUOTE(GBT_MY @ Feb 11 2011, 09:14 AM) Hi, the swap can only be done starting APRIL... we have notified all our authorized dealer... that mean, Gigabyte will transfer the fixed board to dealer first and dealer will swap with end user on site same day? Or dealer need end user board first for them to request the fixed board and wait for few day?The swap is with the shop you purchased the motherboard |
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Feb 14 2011, 03:42 PM
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All Stars
11,058 posts Joined: Jun 2008
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QUOTE(kahjye @ Feb 12 2011, 05:35 PM) How come asus representative is not here? Looks like gigabyte customer service is better than asus hehe Bro, look how MSI cares for its customer! It pays to be loyal to MSI?http://forum.lowyat.net/topic/1753571 QUOTE(MSI-MY @ Feb 14 2011, 03:08 PM) ... Each qualified replacement will further be presented with a MSI SATA3 Addon Card by MSI Malaysia. MSI FTW!!!!  This post has been edited by DarkNite: Feb 14 2011, 03:43 PM |
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Feb 14 2011, 04:45 PM
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Junior Member
53 posts Joined: Mar 2010
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QUOTE(mitodna @ Feb 14 2011, 02:11 PM) that mean, Gigabyte will transfer the fixed board to dealer first and dealer will swap with end user on site same day? Or dealer need end user board first for them to request the fixed board and wait for few day? Yes, dealer will swap on the spot =] |
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Feb 15 2011, 06:32 PM
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Senior Member
1,866 posts Joined: Apr 2006
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is H67M-D2 included in the affected model? i just bought one.
edited: all H67/P67 are affected stated in the blog.  This post has been edited by LYR: Feb 15 2011, 06:36 PM |
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Feb 16 2011, 09:22 AM
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Junior Member
53 posts Joined: Mar 2010
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QUOTE(LYR @ Feb 15 2011, 06:32 PM) is H67M-D2 included in the affected model? i just bought one. hi, yes, H67 can be swapped too ^^edited: all H67/P67 are affected stated in the blog. |
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Feb 16 2011, 09:24 AM
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Senior Member
1,866 posts Joined: Apr 2006
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QUOTE(GBT_MY @ Feb 16 2011, 09:22 AM) hi, yes, H67 can be swapped too ^^ any specific timeframe for us to swap because i bought from outstations? |
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