Hi myandylai,
Just a few things to add to each suggestion.They sound good, hope you don't mind if I add some additional comments.
QUOTE(myandylai @ Dec 19 2010, 03:22 AM)
1. Fair Usage Policy
- as inside the TM announcement "The Fair Usage Policy automatically identifies the extremely heavy users and manages their bandwidth...". How much is consider a heavy user. It would better for us to manage our usage if we would understand the "extremely heavy users" therm mean.
- Difference Fair Usage Policy should be apply for difference packages. Example if I was a 4Mbps user and the Fair Usage Policy cap me at 300Kbps which happen only recently before TM lifted the Fair Usage Policy was totally unreasonable. If 4Mbps users was cap at 300Kbps then it's better that they just apply for 512Kpbs packages which is much cheaper.
- The Fair Usage Policy would need to be "BUG" free. What happen on the last attempt TM applying the Fair Usage Policy cause our connection to a point of chaos. Not only browsing speed slow down but other task that take less then 32KB connection also effected (VOIP, SSH, Remote Access etc) because of the high latency issue. This "BUG" cause the Fair Usage Policy that was suppose to "priorities Internet activities like web browsing, live streaming, messaging applications and VOIP access" (as stated in the announcement) totally going the wrong way.
Agree with the slowdown as this would frustrate their subscribers further. This from experience of using mobile broadband. People don't like to have their line slowdown halfway in the middle of the month should they require extra volume during that time and suffer a slowdown which would affect their web experience.For many, they would want the option to temporarily increase their quota or buy extra volume usage to avoid it.
QUOTE(myandylai @ Dec 19 2010, 03:22 AM)
2. Volume Base Pay as 1GB RM2
- If this would be apply then it shouldn't have have packages like 384Kbps, 512Kbps, 1Mbps, 4Mbps. Everyone should have the same speed because of the volume (bandwidth or data) cap. Imaging that someone who apply a slow 384Kbps line that wish to download a big files (30GB) with such a slow connection speed yet he still pay the same money for the same bandwidth.
- No more Fair Usage Policy where certain traffic was slowed down like P2P (I am not a P2P user anymore) because we pay for the bandwidth we consume.
- Every one should have the same priority doesn't matter he or she is a Home user or SOHO / BIZ.
- A website for user to monitor their bandwidth usage.
- A protection in the packages if it's going to be a PAYU (Pay As You Use) where it should have a monthly cap on the maximum payable charges. Like what been apply for mobile data provider to their customer. Even your bill reach RM800 but you only need to pay the maximum RM250. This would protect those users who was unaware of their Internet usage. Example is a father that apply an Internet for their children but unaware of the usage.
The monthly cap credit limit should be set to something higher because this wouldn't deter those who abuse the line with 1TB downloads.They would not feel threatened to do away with their bad habits since what is RM250 for 1TB of data?
Yes is different because it's based on prepaid model. Meaning if you use up your credit your line gets cut immediately until you re-top up your account.
It is only when they see a bill of RM2000 that they will reconsider and value bandwidth resources.
Also there must be a minimum commitment in place for TM to continue having a stable flow of revenue to cover their line rental and fixed call revenue. Maybe a fixed RM50 commitment to break even?
QUOTE(myandylai @ Dec 19 2010, 03:22 AM)
3. Limited Bandwidth (60GB per month)
- Difference bandwidth limit for difference packages. Example like 384Kbps (60GB), 512Kbps (120GB), 1Mbps (240GB), 4Mnps (480GB) and so on for unifi.
- It must be a monthly basis and not daily (2GB a day). As if I doesn't use the Internet in a week then I would still have my 60GB bandwidth for the next week and not losing the ( 7 days x 2GB = 14GB) especially when there was connection down time (phone line been stolen or something).
- No more Fair Usage Policy where certain traffic was slowed down like P2P (I am not a P2P user anymore) because we have our limited bandwidth.
- A website for user to monitor their bandwidth usage.
- Speed been slow down after reaching bandwidth limit and not totally unaccessible to Internet.
- Plan for users to buy additional bandwidth.
Thanks if any TM officer would read my long post.
This is the 2nd best option to option (2) as it is a one way advantage to TM.It will not benefit the subscribers because you will not be able to carry forward your unused bandwidth to the following month if you cannot utilize all of it. Indirectly it'll encourage people to use up more so that they won't waste it. Just like you go and order a meal outside and you have no choice if the plate comes in large proportion. Would you want to waste it?
Isn't it good if you can order your food according to how much you can eat? This would be unfair to those who utilize less volume and as I said, it only benefit TM totally.
What TM is looking here is to free up some of their bandwidth to make way for more subscribers intake.They want to expand their subscriber base for more $$.