Thursday 09 Nov 2010 - Upgrade from SOHO 1Mbps TO Office in a Box 4Mbps
Friday 10 Nov 2010 - Installer come with Office in a box package, update my streamyx account to 4Mbps, BUT need to wait 24hrs for activation
24hours later....
Saturday 11 Nov 2010 - doing speedtest (speedtest.net/streamyx speedtest/download large file..bla..bla..) result = speed still same as 1Mbps account
Sunday not in mood, sleeping...
Monday 13 Nov 2010 - Update with installer about my problem, after lunch installer come doing some test, result = speed still "stuck" at 1Mbps / installer test using his office 4Mbps account, result = SPEED OK full 4Mbps
so... my phone line/port..bla..bla = no problem, the problem is my account
Tuesday 14 Nov 2010 (TODAY!!!)
installer still help me trobuleshoot, but nothing change, then I remember about this topic..
I think TM still "HARD CAP" my account, so after upgrade t0 4Mbps, TM didn't change any setting to my account, so my speed stuck at 1Mbps package!
doing local OR international speedtest, the result = 1Mbps package
so, I call that installer guy, explain about "CAP" issue, so he will check with TM...
SH**&*(&**( TM business package also been "HARD" CAPPED!
I feel sad for your experience.
However, please allow me to say something is wrong with your post. Today is 14 Dec and not 14 Nov.
Wish you good luck.