Can tentris confirm this with his Unifi account?

If this is true, then the parameters that was tweaked was the Unifi users??

So, Streamyx users suffered for 3 weeks, now Unifi for next 3 weeks? Before Unifi data transfer limits are re-implemented on 01 Jan 2011??

Well, tentris, it must be a coincidence then. I think someone mentioned Streamyx was uncapped around 10.45pm? And there are postings about Unifi problem around that time.

Maybe your account is "special" or else you'll hit them with Unifi problems rather than helping us with Streamyx problems...?

Kindly let us know when TM updates you about when they expect the next tsunami or earthquake...

Sorry, I had not read that thread of yours. But seriously, how long ago did they lay the fiber and you're saying they already had to replace it all?

Ok, there still is a possiblity that your area is "special" then...

Well, hang around here please. Because if the cap returns, we need you do work your magic again. ..

Maybe he means dumb and evil. But he may find his Unifi capped if he says that here...

Many users probably think TM is evil whether they are angry or not, or upset or not. Anyway, it seems that evil is the dispute and not the dumb...

That's different. That is part of life for many youngsters who don't know any better. But the point is, have you grown out of that? Do you still do that now in your life, the way you run your company etc etc? That is the difference. Your example is within a family matter. This is between a corporation and millions of users. Very different. A Company should strive to have a good reputation. TM does not seem to have that with many users and it seems that they don't care to have that, apart from all the PR work they want to do with the media for themselves. But the real reputation should come from the users.

But I guess tentris, you are now sort of caught between a rock and a hard place...

Maybe you can try to disconnect and re-connect and see if that helps? Or your area is not done or has heavy usage at this time - just guessing.

They have had this ability for a long time now. Each user has a user profile which can be customized to whatever they want to implement. They probably just didn't bother. Instead they did a blanket cap and messed it up for everybody.

If they have been monitoring and identified heavy users, and that is who they want to target, they could have done it earlier without causing this grief to all users over the past 3 weeks.

They can even go up to an IP level, ie assign each user profile to a small range of IPs to be connected to. That range of IPs can be set not to have caps etc, ie those connecting within that range will not be capped. And so forth.

Even right now, it may already depend on the IP you get. One IP may give you 0.8 and a minute later another IP may give you 0.3 and a minute later yet another IP may give you back 0.8. Maybe they are identifying heavy users and allocating them a certain ranges of IPs which will be capped / throttled.

Everything can be done and can be done right. Its whether they want to do it and do it right is the question.

Could you try to connect to a few different IPs and see if that makes a difference?

---

Added on December 8, 2010, 1:02 pmThat seems to be what they did during the mess for the past 3 weeks, but now we don't know what the have implemented in their new tweaked system.


This post has been edited by mylinear: Dec 8 2010, 01:02 PM

Could we all kindly not get at each other's throats please? TM is probably reading and having a good laugh at us. And they may start capping u again while we are all busy arguing here... Keep testing your speeds to see what happens over the next couple of days at least and make complaints if it is low speeds.

The fact is that Tentris who is actually a Unifi user has done us Streamyx users a favour by bringing our complaints to the attention of the higher management. And something has resulted from that action, not sure for how long though...

TM is still wrong to do this capping behind our backs without any warning or announcement to us. They must apologize for that. TM should have pulled the cap immediately when it was first discovered it was not working and then looked into it. They did not do so and they were wrong not to do so. TM is to blame for this capping fiasco. We all know that.

As I said previously, Tentris seems to be caught between a rock and a hard place for now. IMO, while we are getting updates from TM via him, TM should not be doing so. They should be making announcements directly to the users. Nobody actually elected Tentris to be the representative, he was just doing a favour. As I said before, IMO, TM is using Tentris. But I guess that is up to Tentris to decide whether it is a good thing or bad thing for him.

Another issue here is Tentris has brought up the subject about new packages etc. I do not know if he mooted those ideas to TM or whether TM initiated it and trying to get feedback via him from users. Tentris needs to clarify this.

Either way, IMO, tenstris was to do us a favour about this capping. Users have not elected him to represent us to discuss with TM about new packages, limits, new pricing etc etc. I believe this is one reason some users here are not happy with Tentris. So perhaps Tentris should not proceed with such discussions with TM. If TM wants, they can do their own survey with users about such matters.

---

Added on December 8, 2010, 7:36 pmTentris is a new package from tm which is being capped...

Please read some previous posts.


This post has been edited by mylinear: Dec 8 2010, 07:36 PM

Sorry BigOne, I don't quite get your meaning. I am not asking anyone to stop posting here. Just don't argue amongst ourselves. Kindly clarify.

Actually when Unifi was launched, it was with caps. Supposedly they suspended it temporarily when users complained. But its more like to make sure they put in the limit right from the start so no one can complain down the line, ie not using the word unlimited. Unifi limit is supposed to eventually come back, just don't know when. Maybe early next year?

Maybe they are getting revenge because we bombarded them with calls when it was capped...

On Streamyx side, lets say 1.5 million users paying average of RM80 per month. That's RM120 million per month or RM1.44 billion a year. Surely some millions can be allocated to upgrade international bandwidth?

I think we better keep an eye on the FUP as maybe they will change it quietly. The capping done over the past 2 weeks does not follow their current FUP, IMO.

A couple of users have said this. Did anyone receive such calls before this capping started about 2 weeks ago?

What is your result from
http://download.tm.net.my/

There was improvement in the Streamyx capping from approx 11pm on 07 Dec. The Unifi problem happened sometime on the 08 Dec afternoon. So it did not happen at the same time. So you cannot say Streamyx went normal when Unifi went down.