Yesterday just bought a new LCD tv 42' but when the tv reach my house i notice the tv box seal have been break before so i call the shop n they told me the seal have been break coz when the tv reach their store they have to check the tv so have to break the seal,is that true .

u buy from normal electrical shop?

or u buy from reputable store like harvey norman, carrefour, hsl,best denki, hlk, dan lain lain?

if from normal electrical shop, like tat lo...

usually they will brake the sticker but in front of you...

just check the item inside ok not??

For normal case,normal shop owner/salesman won't open the tv and check.
It might be display set

i bought from normal shop,coz price cheaper around rm800 compare Court or Sen Q.The condition just like new with protection sticker around the tv.

This post has been edited by myvi3332: Nov 15 2010, 01:38 PM

I will return, as once box open, normally is display set.

See if you can enter the service menu and find out how many hours the TV has been used. This can indicate if your TV is really new or a display set.

Anybody how to enter the service menu and find out how many hours the TV has been used for Panasonic L42U29K??

If it is me, I would return the LCD. They shouldn't break the seal unless necessary. I suspect this unit may be a display unit and they're trying their luck to sell them away to unsuspecting customers.

How much the price ?

This post has been edited by lonely_dream: Nov 15 2010, 05:47 PM

if it's a brand new there will be a strong smell (some kind of electrical items smell) once you opened the box.

Electrical smell or plastic smell?

he has mention it in another thread, he got it for RM2K..it way too cheap for Pana U29K..if me, I would suspect something..

Damn cheap meh,i just buy same model like u last 2 weeks it s around Rm2699.I'm curious maybe ur set is display set.

Wah, so expensive. This website only selling at RM2350. Don't know the website reliable or bogus.

http://www.mef.com.my/webshaper/store/view...ProductItem=159

I survey a few shop sell rm2250,so i bought it lo.This set not seen like display set coz i check behind the tv don have dust at all at the screw hole area n 100% scratchless.Yesterday just bought from other shop 32' Sharp 32L450M at rm1099 for my room but this one box 100% unopened.

This post has been edited by myvi3332: Nov 18 2010, 05:55 PM

For Panasonic lcd tv,i'm sure the box only will sealed once only.

Sharp-32L400m/450m- Rm1099 is normal price i can get around kl area

ask for some price discount

It really depends on how the sealed is. If it's sloppy then probably sealed by the shop. Manufacturers sometimes do rework and we can always know since they will sealed with a bigger/wider tape than the original.

Otherwise check the menu

So far i do know Lg and Toshiba brand lcd tv's box is sealed more than twice

most important question, don't mind sharing which shop u bought from? so i'll be careful too...

Dont trust them, why they need to "open it and check it's working" when there is a thing called "WARRANTY"?

I would ask them for a new set , even when i bought my 42 inch LCD , they brought the LCD to my house and opened it infront of me .

chances are, it is a display set

when i bought my TV, i insisted that it must be a brand new unopened set, and i would self collect at the store. as it was only 40", i didn't really need the transport, neither would i want to wait for the delivery guy.

as promised, the unit was completely sealed and opened in front of me, before i acknowledged and took it home. just have to learn from experience i guess, it's not gonna be the last time ur gonna buy a TV or any other item right?

Usually, they will open the box in front of you. So, if they send it to your house, they will open it at your house, not at their shop. Same goes to other electrical item..

yea, mine they open it in front of me...

what if fella said "oh...i just open it in storeroom just now" before bring it to u (assume u r in their shop cash n carry)

Then just refuse to pay and walk out lor...

but wat if they reseal back? how to differentiate shop seal and manufacturer seal? does manufacturer uses special seal u cant buy outside??

u will see double-layered seal on the box then.

Scenario:

I wanna open small neighborhood electrical shop, but I got no HDTV to demo...only the box and catalog...the dealer will never gimme demo sets and people will not buy an open set...cannot tahan open 10 HDTV to put on the wall and later sell at demo pricess...ppl will not buy it also knowing its a demo set....so what to do?...not only the HDTV, but HT, fridges, washing machines, fans, aircons etc also have to open the box to show something at the shop...so...err..sell the demo as newlah...

The shop is Khin Guan elektrik,donno KL have or not.

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Added on November 25, 2010, 4:57 pmThey also open infront of me but i notice the seal have 2 layer.I think many ppl don notice the box have 2 layer n feeling that they open the box infront of u

This post has been edited by myvi3332: Nov 25 2010, 04:57 PM

Seriously, those kind of shop sure give you demo set

Unless its a one of a kind model that they dun display.

Actually the shop give me another option if i not sastified they can change to SHARP 40L500M with 100% unopen box n ready stock at his shop.But my parent still prefer Pana 42' so just accept it lo.

wow...but is sharp 40l500m cheaper than pana 42'? do u need top up? or get refund?

That is why you need goot start-up capital before starting an electrical shop. Imagine you purchasing a demo unit at a regular price, will you be happy? Currently you're putting yourself at the shop's owner shoe. Try putting yourself in the customer's shoe.

Panasonic rm2000 n Sharp 40L500M rm1888.Still get refund

Because I see 100% of the reply is in customer shoe

But reality is those goods that are sold are usually display units...unless you order it or a unique model.
When you go to a neighborhood electrical shop to view HDTV and want a certain model thats on display, chances are, you will be getting that display / demo unit.
If not you, then someone else is gonna get it. Shop owner dun care what you get. If he cares, he no need to do business oledi. He will find some way to dispose of the demo unit to unsuspecting customer.
Even if they are truthful that maybe the last unit they have, the price they discount may not be attractive at all if you have been doing your homework.
Thats life, you dun want it..dun accept it in the first place...like one member insist of waiting at the shop rather than waiting at home...its the best...but that also cannot guarantee its new.
Even so, double tape doesn't mean its a defect part, most manufacturing company do recall or rework back their products. And they never throw away the box just because it oledi has been taped.
Its so easy to peel of tape using hairdryer and replace back the tape to make it look like new.
So far I've worked in the manufacturing plant, only good sold to Japan if need to be rework we will peel of the original tape and make sure customer gets single tape.
Other countries we dun care.
So single or double tape also doesn't mean its a new or demo set.

Probably all ppl will not agree with me...but thats life

This post has been edited by azbro: Nov 26 2010, 12:25 AM

oic...

anyway, normally do u guys insist to unbox the tv at the shop itself and test it at the shop itself?

if salesman disagree and ask me to test at home, then i should walk away ASAP rite

If it is cheaper than street price for RM800 and the unit itself looks brand new and dust free, I don't see a point of making a big fuss over it. It maybe the shop owner just open it for inspection.

must look out n avoid 4 da display sets 1... they switch on da tv for so many hours ady...

Unsuspecting customers will receive display sets. There's no law that says customers are only to be delivered factory sealed goods. Its a matter of ethical business practice which is a norm now, just like nearly all IT related goods you find at Low Yat or established shops.
If you're a prudent customer, insist on factory sealed goods on delivery or its no deal, simple, better still if COD, decide for yourself on inspection of goods to your hand.
The chances of factory sealed goods will be from big chain stores that have a good reputation. Its your call. You want cheap it comes with untold risk.
Like AllIT or some others, there's a little notice to customers not to open any package as customers won't like opened boxes. Its a welcome and ethical practice. Others businesses should follow this healthy trend.
Like LG TV I have, you can invoke a sub menu that'll tell you how many hours its been in operation. Am not sure if other TV's have this. Anyone can do some homework and read the downloaded manual, then check the set on delivery.
My 2 sen.

there are some people who don't mind display/demo units - assuming they are priced as such as well.

As usual, as a buyer, you really need to do your homework to protect yourself. Ask all the relevant questions before committing to the purchase and only accept if the seller is willing to comply. If not, then no deal, walk away and find another seller.

yea, nwdays a lot of eletric shops selling cheap tv witout telling da 'secrets' reason for da cheap price...

This post has been edited by camrycilver: Nov 26 2010, 10:52 PM

It is display set or set which has been taken out for some purpose. Becareful and don't deal with the display set especially for Plasma, LCD and LED.

Hey there TS,

refer to my previous post...went through the same fiasco as you.

http://forum.lowyat.net/index.php?showtopic.........