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 Dinner with TM CEO, ZAMZAMZAIRANI MOHD ISA, Time for some Q&A

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rizvanrp
post Nov 11 2010, 06:37 PM

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but I'm hungry sad.gif
rizvanrp
post Nov 11 2010, 06:48 PM

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QUOTE(mamakap @ Nov 11 2010, 06:42 PM)
so many questions! Never mind makan dulu, cakap later... lol
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+1

Lol, anyway I don't really know the point of this dinner date thing. I'm just gonna go and see what it's all about (hoping they don't lawyer up on me or something). I suppose Tentris will be handling all your questions but I'll help out with the technical stuff :3
rizvanrp
post Nov 11 2010, 10:45 PM

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Back, met everyone.. nice people. There will be pics but I'm not in it (as I took them tongue.gif, lol). I asked a lot of technical questions and everything was answered -- made some suggestions and if they do implement them we'll be looking at 100mbps-1gbps speeds biggrin.gif Also got a new firmware 7.09 DIR-615 to play around with (there will be more firmware upgrades to address the current issues pushed over TR-069 or manually if you've disabled it).

Anyway, Tentris should be able to answer your questions when he gets back.. kinda tired at the moment.
rizvanrp
post Nov 12 2010, 09:48 PM

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Many of the questions I asked were technical in nature and obviously not in that PDF which was posted. That was sitting on the table when I arrived and I don't think any of us even looked at it.

Anyway, I asked about the cap/quota. At this point in time, they're still collecting data on user behavior but they estimate the cap will take place around July+ next year. There's really nothing much to say about it at the moment as they're not even sure which point of the network they want to implement the caps at (within the Unifi network alone, Malaysia or only on specific gateways, etc.).

I did ask about their local switching capacity and whether they could support wire speed 100mbps for local connectivity (initially) as it might save them some bandwidth in the long run due to the nature of P2P applications. The person who I was talking to seemed to agree that it was a good idea and told me that they were in fact aiming for 1gbps connectivity. They do want Malaysians to come up with their own content and he agreed that allowing us to have 100/1000mbps links with one another would probably help with that a lot.

Another issue I brought up during dinner was the whole VLAN tagging thing. I was told that initially, the plan was to allocate 1 of the 4 ports on the BTU for each ISP (TM/Maxis/Astro) but they might scrap it and instead use the BTU to strip off VLAN tagging so you have port 1 = PPPoE and port 2 = STB, etc.

As for international bandwidth, other than the new cable there's also going to be a switch in multiplexing tech around 2012 maybe which should increase their international bandwidth capacity but I don't really remember much of that conversation (the place was really noisy).

Tech wise, right now I believe they're on the right path. I've actually done a quick pen test of the new 7.09 alpha firmware and I've highlighted some flaws in D-Link's new approach to packing the config.bin. My main concern during the dinner was mainly just to ask about what they're planning for Unifi and how they can provide users with a much better experience in terms of their hardware and network performance/uptime. Most of it was just passing around practical, viable ideas and familiarizing myself with the way they're set things up on their end (for me anyway). Hopefully it'll lead to a service which provides much better value for money.
rizvanrp
post Nov 12 2010, 11:34 PM

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QUOTE(vergas @ Nov 12 2010, 10:56 PM)
Does this means that the Heunwei BTU currently can actually be set up to have port 1 =PPPoe and port 2 = STB, or they will need to change hardware later?
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That depends on their implementation method but I believe the hardware vendor should be able to push out a firmware upgrade for it. The capability is there, it just needs to be enabled.

QUOTE(automan5891 @ Nov 12 2010, 10:48 PM)

Added on November 12, 2010, 10:52 pm
P2P is dead on streamyx. Why would they want to unthrottle it? On Celcom Broadband it seems fine though.
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P2P is quite alive on Unifi at the moment smile.gif Streamyx users would not benefit from a local unthrottle anyway because of the limitations of copper and the ADSL protocol (in real world situations). On Streamyx you can saturate your upload easily due to the <512kbps limitation but with Unifi I believe many users are not fully utilizing their upload capacity (unless they are already P2P users or are running web services). I brought up mostly Unifi issues anyway, the only Streamyx issue I could think of was the file extension throttle which they said they had no idea about (at the time).

QUOTE(automan5891 @ Nov 12 2010, 11:23 PM)
user posted imageuser posted image
http://www.iinet.net.au/needhelp/

You see this. In Australia, they pay RM150 can get 200GB cap and for RM210 400GB cap. Unifi you pay RM250 you get a crap rip off 120GB cap. Seriously, TM has to be the among the worst ISPs in the world.
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Like I mentioned earlier, TM hasn't started capping yet. The impression I got was that the cap values were just placed there as a legal safeguard against heavy downloaders.. nothing has been finalized at the moment so you can probably enjoy unmetered 5/10/20mbps for quite some time on Unifi at the moment.

If Unifi FTTH is a horrible service, Maxis FTTH must be the worst? : http://forum.lowyat.net/topic/1550786

QUOTE
*** UPDATE *** Maxis FTTH SUCKS big time !!! 40Gb quota strictly will be in force even in their 1st month of operation, the speed will be throttled to 10% which is only around 0.6Mb !!! BOYCOTT - don't sign up, cancel your interest registration !!! Let them dig their own grave !!!
Apart from the technical issues most of us Unifi users have been facing since the start of the service (basically what I talked about in my earlier post), the service has been pretty decent so far.
rizvanrp
post Nov 13 2010, 12:24 AM

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QUOTE(automan5891 @ Nov 12 2010, 11:56 PM)
You know what's funny? ADSL2+ throughput transfers data fast enough until it requires a cap of 200+ GB. Our FTTH services won't even let you go above 120GB once enforced. This one is an India story, have Ferrari but no road to drive on.
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And that's funny.. why? To use over 200GB month you would have be constantly downloading at 1mbps 24/7. I'm on VIP20 myself and this is my monthly transfer so far :

user posted image

Your package throughput doesn't determine your monthly bandwidth usage, it's user behavior (which is what they're monitoring now). I know a few Unifi users who pull 800GB+ a month. All I can say is that no Unifi user has complained about being hit with any caps so far and I've attempted to address the issue of the low 'advertised' caps with them by providing some suggestions.

What I do find funny on the other hand is people complaining about a 120GB cap (which is admittedly low) that may or may not be implemented when :

1) They're not even using the service
2) There's already an ISP providing FTTH services which has already started a 90% bandwidth reduction cap @ 40GB/mth in their first month of offering the service but people want to fully address the issue of a 60/90/120GB cap which has not been implemented since April or even finalized yet

I agree that the 60/90/120GB caps are too low but posting comparisons and making irrelevant comments honestly does not help us at all.

 

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