QUOTE(BuFung @ Nov 3 2010, 12:59 AM)
advice u to visit them the 2nd time... it is a major operation.. they have to either change the AMOLED or the Mamaboard...
it could be his mamaboard that made an inaccurate display?Nokia N8 - V10 - [The King of Camera Phones], New N8 Owner, please read the FrontPage!
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Nov 3 2010, 12:06 AM
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Nov 3 2010, 12:08 AM
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Nov 3 2010, 12:09 AM
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6,358 posts Joined: Feb 2008 From: Internet World |
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Nov 3 2010, 12:13 AM
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1,304 posts Joined: Jan 2009 From: Kuala Lumpur |
just got my N8 back today from NCC, after almost 2 weeks waiting....=.=, they changed the board...new phone...same body. hopefully it doesnt fail me this time....
but software update(Phone apps update) failed.... |
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Nov 3 2010, 12:13 AM
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3,308 posts Joined: Nov 2004 |
QUOTE(BuFung @ Nov 2 2010, 11:59 PM) advice u to visit them the 2nd time... it is a major operation.. they have to either change the AMOLED or the Mamaboard... Actually I have visited them 2nd time. The 1st time, they change the OLED-1. Cut things short, 2nd time is when they blame the picture and if I insist, they need to send to HQ, which when I collect, still says it's the picture. So, I think no point wasting time and waiting to get back the phone. I'm thinking to test other N8 in Nokia Shop or anybody I know who have it; If the AMOLED is like this, then I think nothing can be done, only can notify Nokia, so their next display they need to source another supplier? Or check for this problem. But if it's the brightness/contrast parameters set in the firmware, then I suppose it could be fixed in firmware updates, or any app that can adjust it. Why I say this is because the display is perfectly FINE in daylight condition (outdoor daytime), but when go indoor lowlighting, it become like this. Or maybe it was the light sensor? Another reason I suspect it's the brightness issue is because I test on the N900, if I set the brightness to MAXIMUM, I can see some of these problem. So I suppose the brightness is too much on the N8? Btw, I set to lowest brightness (light sensor settings) on the N8 already. Added on November 3, 2010, 12:16 am QUOTE(BuFung @ Nov 3 2010, 12:05 AM) if there is not short of part problem or documentation problem... almost all the problem can be done within 2-3 hours.. True, it should be very fast; Previously, I change the 6260 display within few hours; That time it's under Nokia Shop, behind is the service centre; No need to take number or wait long, the procedure and step is very simple.u know assembling a phone didn't take that much long of time.. and... NCC do not do component level... This post has been edited by Andy214: Nov 3 2010, 12:16 AM |
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Nov 3 2010, 12:16 AM
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6,358 posts Joined: Feb 2008 From: Internet World |
QUOTE(Andy214 @ Nov 3 2010, 01:13 AM) Actually I have visited them 2nd time. The 1st time, they change the OLED-1. Cut things short, 2nd time is when they blame the picture and if I insist, they need to send to HQ, which when I collect, still says it's the picture. So, I think no point wasting time and waiting to get back the phone. I really think it's the display chips I'm thinking to test other N8 in Nokia Shop or anybody I know who have it; If the AMOLED is like this, then I think nothing can be done, only can notify Nokia, so their next display they need to source another supplier? Or check for this problem. But if it's the brightness/contrast parameters set in the firmware, then I suppose it could be fixed in firmware updates, or any app that can adjust it. Why I say this is because the display is perfectly FINE in daylight condition (outdoor daytime), but when go indoor lowlighting, it become like this. Or maybe it was the light sensor? Another reason I suspect it's the brightness issue is because I test on the N900, if I set the brightness to MAXIMUM, I can see some of these problem. So I suppose the brightness is too much on the N8? Btw, I set to lowest brightness (light sensor settings) on the N8 already. |
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Nov 3 2010, 12:18 AM
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2,239 posts Joined: Aug 2008 |
QUOTE(Leo the Lion @ Nov 3 2010, 01:09 AM) Have you tested your display? Got the same problem? I assume mine has the same problem as well.QUOTE(GothFebrio @ Nov 3 2010, 01:13 AM) just got my N8 back today from NCC, after almost 2 weeks waiting....=.=, they changed the board...new phone...same body. hopefully it doesnt fail me this time.... What problem did you have ? 2 weeks of waiting? but software update(Phone apps update) failed.... |
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Nov 3 2010, 12:20 AM
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8,407 posts Joined: Jun 2005 |
QUOTE(GothFebrio @ Nov 3 2010, 12:13 AM) just got my N8 back today from NCC, after almost 2 weeks waiting....=.=, they changed the board...new phone...same body. hopefully it doesnt fail me this time.... what happen to ur phone?but software update(Phone apps update) failed.... QUOTE(Andy214 @ Nov 3 2010, 12:13 AM) Actually I have visited them 2nd time. The 1st time, they change the OLED-1. Cut things short, 2nd time is when they blame the picture and if I insist, they need to send to HQ, which when I collect, still says it's the picture. So, I think no point wasting time and waiting to get back the phone. maybe u ask a buddy with N8 go with u n show them a direct comparison... ask any ranger near u! .. I'm thinking to test other N8 in Nokia Shop or anybody I know who have it; If the AMOLED is like this, then I think nothing can be done, only can notify Nokia, so their next display they need to source another supplier? Or check for this problem. But if it's the brightness/contrast parameters set in the firmware, then I suppose it could be fixed in firmware updates, or any app that can adjust it. Why I say this is because the display is perfectly FINE in daylight condition (outdoor daytime), but when go indoor lowlighting, it become like this. Or maybe it was the light sensor? Another reason I suspect it's the brightness issue is because I test on the N900, if I set the brightness to MAXIMUM, I can see some of these problem. So I suppose the brightness is too much on the N8? Btw, I set to lowest brightness (light sensor settings) on the N8 already. Added on November 3, 2010, 12:16 am True, it should be very fast; Previously, I change the 6260 display within few hours; That time it's under Nokia Shop, behind is the service centre; No need to take number or wait long, the procedure and step is very simple. |
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Nov 3 2010, 12:20 AM
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6,358 posts Joined: Feb 2008 From: Internet World |
Andy214, come to Skudai lets make comparison with the display.
This post has been edited by Leo the Lion: Nov 3 2010, 12:22 AM |
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Nov 3 2010, 12:20 AM
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1,304 posts Joined: Jan 2009 From: Kuala Lumpur |
QUOTE(freakenstein @ Nov 3 2010, 12:18 AM) Have you tested your display? Got the same problem? I assume mine has the same problem as well. while making a call, phone turned off automatically, i turn it on "phone failed to start, please contact retailer", removing sim card and all doesnt fix, hard reset doesnt fix it either...What problem did you have ? 2 weeks of waiting? Added on November 3, 2010, 12:22 amanybody got the software update failed?(Phone apps update) This post has been edited by GothFebrio: Nov 3 2010, 12:22 AM |
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Nov 3 2010, 12:23 AM
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QUOTE(GothFebrio @ Nov 3 2010, 12:20 AM) while making a call, phone turned off automatically, i turn it on "phone failed to start, please contact retailer", removing sim card and all doesnt fix, hard reset doesnt fix it either... ffuuuyooo... this is new feature.. never heard b4... like xbox360 rrod problem will prompt u.. |
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Nov 3 2010, 12:23 AM
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2,239 posts Joined: Aug 2008 |
QUOTE(GothFebrio @ Nov 3 2010, 01:20 AM) while making a call, phone turned off automatically, i turn it on "phone failed to start, please contact retailer", removing sim card and all doesnt fix, hard reset doesnt fix it either... Mine worst , while charging , open camera suddenly freezes and off. Dead cannot turn on anymore and the camera sensor cap is still open Although when i insert usb , my pc will have the sound that you have inserted a usb device and then disconnect after a short while. |
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Nov 3 2010, 12:24 AM
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QUOTE(Leo the Lion @ Nov 3 2010, 12:16 AM) I have no idea; I know some forumer might be having similar problem, so maybe the AMOLED is really like this, or my unit is more obvious. I need to test out other units when I visit any Nokia Shop, hope they don't ban me, LoL....Last time I test and compare, both unit set to maximum brightness, it's very clear that mine is different, even capture on camera, still can see the difference. Seeing LIVE is more obvious. Then at NCC, 1st time send in, they don't have the demo unit, but luckily one customer send in the N8, and we compare side by side, cleary can see the difference. 2nd time send in, they have a demo unit already, so compare again, still can see difference, although their demo unit also can see a little bit. You should see my phone when playing dark videos, it's crazy awful; Imagine those people wearing like MIB, their black pants and coats will see all these problems. Check out this TRON video I captured, this is what I'm talking about, having "layers", the light and dark like have separate layer, it didn't blend smoothly. If got smokes/clouds, you'll see multiple layers from black to gray to lighter colour. |
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Nov 3 2010, 12:26 AM
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6,358 posts Joined: Feb 2008 From: Internet World |
QUOTE(Andy214 @ Nov 3 2010, 01:24 AM) I have no idea; I know some forumer might be having similar problem, so maybe the AMOLED is really like this, or my unit is more obvious. I need to test out other units when I visit any Nokia Shop, hope they don't ban me, LoL.... If changing the AMOLED screen still doesn't work, so it's possible it could be caused by display-chip/mamaboard. You should convince them it's display-chip/mamaboard problemLast time I test and compare, both unit set to maximum brightness, it's very clear that mine is different, even capture on camera, still can see the difference. Seeing LIVE is more obvious. Then at NCC, 1st time send in, they don't have the demo unit, but luckily one customer send in the N8, and we compare side by side, cleary can see the difference. 2nd time send in, they have a demo unit already, so compare again, still can see difference, although their demo unit also can see a little bit. You should see my phone when playing dark videos, it's crazy awful; Imagine those people wearing like MIB, their black pants and coats will see all these problems. Check out this TRON video I captured, this is what I'm talking about, having "layers", the light and dark like have separate layer, it didn't blend smoothly. If got smokes/clouds, you'll see multiple layers from black to gray to lighter colour. This post has been edited by Leo the Lion: Nov 3 2010, 12:26 AM |
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Nov 3 2010, 12:27 AM
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1,391 posts Joined: Nov 2007 From: Osaka |
Since the NCC blames it on picture and such rather than rectify it.
Why not all user here who experience this problem go to the same NCC together and bombard them. At least it pressures them somehow |
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Nov 3 2010, 12:27 AM
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1,304 posts Joined: Jan 2009 From: Kuala Lumpur |
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Nov 3 2010, 12:28 AM
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3,308 posts Joined: Nov 2004 |
QUOTE(freakenstein @ Nov 3 2010, 12:23 AM) Mine worst , while charging , open camera suddenly freezes and off. Dead cannot turn on anymore and the camera sensor cap is still open Sorry for not following the thread:Although when i insert usb , my pc will have the sound that you have inserted a usb device and then disconnect after a short while. Have you tried holding the power button for > 8 secs? I'm not sure the phone is really off OFF. Usually, if it won't turn on, we remove the battery for a while, then put back the battery, but for N8, it'll be hard. Removing the battery and put it back on is different from removing it for a certain period. If you remove it and put it back straight, the phone still have some power to it. |
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Nov 3 2010, 12:29 AM
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Senior Member
2,239 posts Joined: Aug 2008 |
QUOTE(Andy214 @ Nov 3 2010, 01:24 AM) I have no idea; I know some forumer might be having similar problem, so maybe the AMOLED is really like this, or my unit is more obvious. I need to test out other units when I visit any Nokia Shop, hope they don't ban me, LoL.... I somehow sees this and it really looks like mine is having the exact problem too. Hopefully changing the whole Board solves the problem.Last time I test and compare, both unit set to maximum brightness, it's very clear that mine is different, even capture on camera, still can see the difference. Seeing LIVE is more obvious. Then at NCC, 1st time send in, they don't have the demo unit, but luckily one customer send in the N8, and we compare side by side, cleary can see the difference. 2nd time send in, they have a demo unit already, so compare again, still can see difference, although their demo unit also can see a little bit. You should see my phone when playing dark videos, it's crazy awful; Imagine those people wearing like MIB, their black pants and coats will see all these problems. Check out this TRON video I captured, this is what I'm talking about, having "layers", the light and dark like have separate layer, it didn't blend smoothly. If got smokes/clouds, you'll see multiple layers from black to gray to lighter colour. |
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Nov 3 2010, 12:29 AM
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Senior Member
8,407 posts Joined: Jun 2005 |
QUOTE(Andy214 @ Nov 3 2010, 12:24 AM) I have no idea; I know some forumer might be having similar problem, so maybe the AMOLED is really like this, or my unit is more obvious. I need to test out other units when I visit any Nokia Shop, hope they don't ban me, LoL.... u said they change ur OLED for u 1 time? then high possible ur display controller/chip leh...Last time I test and compare, both unit set to maximum brightness, it's very clear that mine is different, even capture on camera, still can see the difference. Seeing LIVE is more obvious. Then at NCC, 1st time send in, they don't have the demo unit, but luckily one customer send in the N8, and we compare side by side, cleary can see the difference. 2nd time send in, they have a demo unit already, so compare again, still can see difference, although their demo unit also can see a little bit. You should see my phone when playing dark videos, it's crazy awful; Imagine those people wearing like MIB, their black pants and coats will see all these problems. Check out this TRON video I captured, this is what I'm talking about, having "layers", the light and dark like have separate layer, it didn't blend smoothly. If got smokes/clouds, you'll see multiple layers from black to gray to lighter colour. |
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Nov 3 2010, 12:29 AM
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Senior Member
1,304 posts Joined: Jan 2009 From: Kuala Lumpur |
QUOTE(freakenstein @ Nov 3 2010, 12:23 AM) Mine worst , while charging , open camera suddenly freezes and off. Dead cannot turn on anymore and the camera sensor cap is still open N8 fail....delay so long but still fail...Although when i insert usb , my pc will have the sound that you have inserted a usb device and then disconnect after a short while. Added on November 3, 2010, 12:31 am QUOTE(Andy214 @ Nov 3 2010, 12:28 AM) Sorry for not following the thread: remove battery = void warrantyHave you tried holding the power button for > 8 secs? I'm not sure the phone is really off OFF. Usually, if it won't turn on, we remove the battery for a while, then put back the battery, but for N8, it'll be hard. Removing the battery and put it back on is different from removing it for a certain period. If you remove it and put it back straight, the phone still have some power to it. This post has been edited by GothFebrio: Nov 3 2010, 12:31 AM |
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