the AP is Brandstar not Brightstar
btw, why they choose name like that

like Adidas and Adibas, Nike and Nikey

Just to share with all people who have had bad luck with the pda gadgets, i had sent in my HTC Incredible - S that i used for only 2months to their warranty center in ara damansara,
1) As usual, i have to fill up the form, and explain the problem with the unit.. Cannot on. I have dropped some water accidentally behind the battery.

2) i was not hoping for anything good to happen, because of the customers feedback, so i asked the so called technician how long it would take.

3) they served me a cup of coffee, and i had a chat with the technician, and he explained all the procedure that needs to be done.

(Service Center / Repair Center ) is actually in Subang Jaya ss15.. the new technician also mentioned that pda gadgets had recently been buy over by a new person, and all the team has been change around.  make story short,

they apply a new policy of 3days repair guarantee. i dont expect much lo after what he say....

i send the phone on friday 17/06/2011, i think the phone is repair by thursday because saturday and sunday not working..  on monday 8PM the technician call me, he say the phone oredy repair and is no charge. i ask what the problem was, he asked me to come and show me the spoilt part, and explained to me some thing about why the phone spoilt.
i think the there new boss very strict hahahaha the technician say sunday oso have to work worr!!! :S  wohahaha atleast i recieve my phone all info still have and everything look okay.

Gonna send my HD2 for warranty, where's the place exactly ah? I called the 013 number but no one picked up

again, please don't buy AP again , you dont want your ass get pain ! Smart phone above Rm1.6k better get original since it is just Rm1xx 2xx more expensive than ap , but original warranty is superb. You don't want any unfortunate thing happen to the smartphone that cost you Rm1.6k above. Those low cost phone under rm1.5k can try to get AP.

& foc ? for claim apset at samsung center?

i buy ap most of the time, 9/10
simply cos i get it faster than waiting for official
lastly i always root n flash custom roms so warranty always void
but my experience in claiming warranty very good, how good - 100%
i succssfully make claims foc in samsung center spore  for ap sets bought in kl (3 times)
twice for ap sets rooted/ flash rom at samsung plaza berjaya
once htc touchpro2 ap set at subang jaya ap reseller motherboard change foc
once at htc harbour court spore, motherboard change for u1000. set bought in kl ap set
except for the htc touchpro, i bring the set personally to service center. never trust those sellers wil do a good job n at end charge you claiming cannot claim cos warranty void

waiting for the photos...

...and seriously... the technician actually gave out the phone number? wow...

i buy ap most of the time, 9/10
simply cos i get it faster than waiting for official
lastly i always root n flash custom roms so warranty always void
but my experience in claiming warranty very good, how good - 100%
i succssfully make claims foc in samsung center spore  for ap sets bought in kl (3 times)
twice for ap sets rooted/ flash rom at samsung plaza berjaya
once htc touchpro2 ap set at subang jaya ap reseller motherboard change foc
once at htc harbour court spore, motherboard change for u1000. set bought in kl ap set
except for the htc touchpro, i bring the set personally to service center. never trust those sellers wil do a good job n at end charge you claiming cannot claim cos warranty void

Shehatte : thanks for sharing

Other doubting Thomas there - i think it is rude of you guys to pour cold water on him, questioning his truthfulness and authencity of hos experience. Give him benefit of the doubt

People always like to trump up bad experiences. Allow me to share mine. In 2009,  I bought a AP set HTC Touch Pro from a shop in Subang Jaya ; an AP set from PDA Gadgets. A week later I found the GPS was not working well. I sent in to check . A day later I got a call from the technician saying the motherboard needs replacement. 10 days later I got it back and is FREE as still under warranty. So - there you go , mine is a good expereince with PDA Gadgets.

Confirmed fake la. come in just post 3 in this thread only.

fake tou sei!

another sad story.........last year i bought milestone from pda gadget.........after 3month use , cannot turn on anymore ,then i send back to pda gadget warranty , i chase them like 4 month only can get back......and when it come back the condition like shxt , scratch here la , some part missing la.......i wont buy any phone from pda gadget any more