Shell Business Service Centre and Shell Shared Service Center is the same company?
Both is in Damansara Height?

This post has been edited by yehlai: Sep 27 2010, 01:16 AM

Help.. i need to know this.
Because i read that SSSC benefit is diffrent with other Shell subsidiaries.

Any Shell peoples ?

Shell Shared Serviced Center IMO they consolidate ppl from all areas into 1 building in Cyberjaya.

Shell Business Service Center i think is the SITI in Cyberjaya gua.

umm yeah we had a restructure this year, benefit in Cyber is diff with Shell Msia benefit dy. Cut cost activity

in future, Shell will only consists 2 groups of ppl....Business and Business support...business will base in new office in KL sentral...and Business support will base in U-village(another new office) in cyberjaya..basically the new building behind ericsson building....almost everyyr we have OR and MOR lah..keep on chopping ppl...like what TLs said..."get your bag ready to go anytime"...

shell shared service changed name to shell business service centre.
They will move to cyberjaya next year.

So Shell Business Service Centre is same with SSSC, and their benefit should be the same?



This post has been edited by yehlai: Oct 12 2010, 11:57 PM

How is the standard benefit of Shell Business Service ? Have allowance?

This post has been edited by yehlai: Sep 29 2010, 09:20 PM

You shall ask HR abt the benefits as different Job Groups/departments have different allowances..... the standard benefits are medical, dental, optical, car allowance (regardless you own a car or not), hp allowance, broadband allowance, 8 days mandotary courses (external and internal), standby/on-call allowance, flexi working hours, can work from home...if u are in higher Job group then your benefits will be similar to Shell Malaysia Trading which even better (access to use shell's holiday banglows in MY, Housing loan, etc)
Instead of worry abt the benefits, you shall consider if you able always keep your competency levels on par with shell requirements....in other companies, as long u don't resign then you still have your work...but in Shell things change very fast and if u not competent enough then bye bye lor...

may i know what is the requirement for work in shell?
what skill i need to be prepare 1st?

>>> can you advise what you mean by : but in Shell things change very fast and if u not competent enough then bye bye lor...
any examples ?

working in shell especially in MY is very different from other companies. In other, companies u will get promotion within ur current position and get increament annually even u r in the position for 10 or 20 yrs... E.g. u working as an account in department A, maybe after 5 yrs u will promoted to Sr.Account within department A and so on...but this will not happen in shell (as far i know). In shell, your seniority and title are nothing as JG (job group) is more important and JG is determine by the natural of that position and scope of responsibilities.. So, if you are JG7 in ur current role then forever u will be still JG7 after 10 yrs or 20 yrs as long u still in ur current role. Your annual increament and max salary range also determine by ur JG. e.g. if ur JG max salary is RM8K then once u reach that max level, u will not get anymore annual increament no matter how outstanding you are.
Thus, in order to upgrade or jump from 1 JG to another JG then you must keep on upgrading ur competency levels as every JGs has their own set of competencies . So, some of you may think as long i am happy doing what i am doing now and happy with the salary even there is no increament then u can forget of upgrading ur competency levels then you are wrong. Shell is very active in cost cutting now thus they are merging alot jobs and positions currently(more heads on chopping board) and this is ongoing stuff thus if you are affected and you want to apply other jobs within shell but u are not competent enough so you will treat as redundent and will be ask to leave or VSS.

To summarised, you shall only need to worry abt your competency levels and work hard; shell will take care the rest for you. Remember, you are the one looking for job and keep on looking for jobs in shell

actually, sbsc is not the same with shell anymore. the benefit is greatly reduced....recently many ppl resign from their finance dept. one of them is my friend. she says she cant take it anymore. soon, there will be a massive recruitment for finance, according to her. But, im not sure as Im not there. She also says something about transferring their work to other countries(i dont ask in detail, just listen as she is very sad that time)....to be frank quite dangerous.



This post has been edited by shaquenator: Dec 7 2010, 11:03 PM

can i know what are the benefit for working in shell business centre? i just gone for the interview and the interviewer told me that shell business centre benefit is much lesser than shell, but they are improving.

improving ? if they want to improve doubt they will cut cost at the first place.

how you know that they are cutting cost? u work there before? any idea what is happening with shell business centre recently?

some correction

if you read other threads as well as some of the postings, you would be able to deduct :

1) shell is restructuring a lot of times, this is due to trying to globalize all different business and to become a competitive oil and gas player
2) shell is realigning the structure to group things to an entity that can be outsourced later
3) shell is now as good as other companies, which means the benefits and salary MIGHT have been downgraded, to allign with other MNCs are providing
4) many left is a usual reflection of such moves due to better offer, inconvenience location, cut off benefits due to creation of a service entity(that makes
it's employees feel something major is being taken away from them, usually family man) as well as mushrooming of new business service centres of
other companies that chooses Malaysia as a low cost area to leverage the cost, which is also
competing with Philipines and India.
5) a shift of opportunities move from the west to asia pacific, therefore many trying to fight for positions in Asia Pacific with the locals.

again, above are my opinion only. however if you decided to join, do look at the experience people's face, NOT fresh graduate face. For those fresh graduate whether come in under the graduate scheme or into service desk jobs....they are just "termakan" with the jenama SHELL, so as cheerful as you can get...for those experience ones, you might suspect it is the season for period or mid-life crisis, but it's NOT. And when you ask, their mouth will be more than wonderful to sing the sorrow song for you to hear....

there's only a few employee that face will always be glad :

1) fresh grad
2) employee that manage to escape from the SITI outsourcing
3) employee that manage to get promotion from service centres terms to shell malaysia terms

but at the end of the day, be happy to have a job lahhhhh....

This post has been edited by shaquenator: Oct 28 2011, 12:25 AM

Thanks for your information, from what i hear from my interviewer today is that, if u being allocate to handle hong kong account, u will be follow their public holiday, if Singapore then follow Singapore.

but what i hope is follow Malaysia as Malaysia is one of the country with most public holiday.

for benefit i really dunno much as i din ask about it but its location in cyberjaya is quite far from my place.

i dunno why, hear a lot of bad comment recently about shell, my colleague also say that shell is cutting all the employee benefit that previously have.

This post has been edited by HaoYuan: Oct 27 2011, 11:33 PM

sounds like you are applying their finance dept...

ya, i apply for their finance job in shell business centre. but already one day still no news from them. haiks, give up

Just started in shell cyber jaya call center.
Well so far so good just curious my senior as in all those elder than me in shell at least in shell for 3 or 4 years or more, yet still same position makes curious why would they stay so long in same position.
Guess I will find out soon.

are they contractors or permanent employees?
this is more important to find out first...

They are permanent staff, though some of them came in as contractor b4 and become permanent later I guess.

high income trap ?

highly paid as contractor / perm ... not easy to venture out and get the same pay for the same work that they were doing ? ? ?

No idea mate.
But that was my 1st guess as well

Hey mind to share what benefit does shell offer to you? just benefit, like transport allowance? toll and petrol claim? housing allowance?

You ask already earlier i thought 1 of the member already posted to your question?
I am contractor so i have none of the above benefit.

haiks, gone to the second interview and perform badly, everything the interviewer ask i also dunno how to answer.

Keep on er er er....haiks, gone, no chance

are you fresh ? fresh salary will be less than rm2.5K....that's for sure, plus with the inconvenience location, plus with the not competitive allowance rate, if I were you, I wont be much dissapointed. Seriously, there are really better paying company out there. and officially, the relocation allowance has been cut off for new staff under the graduate scheme

i know 2 indians from india working in assurance team
they earn about 12K per month
people in india somehow are no confidential about salary
they are spoilt now, they think the rest of us malaysians earn that much too
it is very difficult for them to get the idea that they overpaid then the rest of us malaysians
contracted directlt to shell SBSC

i am not fresh, i already got 2 years exp and i request for 3k++ salary. i dunno about the allowance as i din ask during the interview.
Although i dunno what is happen to Shell as many of the lowyat people say already not as competitive as last time, but i really wish to join this company as i really like this company.

Haiks. can i know which company you are referring to that offer better salary package than Shell?

why u like to join shell ?

if you are fresh go ahead join shell, otherwise forget abt this lousy company, i've no idea why nwaday still gt ppl want join this company as their reputation nw so so only

dont expect any petrol/toll allowance/claim from shell even most of cyberjaya company give such allowance. also dont expect any high pay in SBSC they already downgrade salary group

my advise is, if hv experince join others company long term you learn more and will earn more. d longer you stay in shell, d harder u get join outside coz u have no skills except taichi... but who wan hire a taichi master ?

Very true indeed

but u get car allowance + parking allowance even you dont own a car wor....why need petrol / toll allowance while u not need go to office everdays or maybe 1-2 days per week.... if u want better salary scale in siham, then keep on upgrade urself with skills that siham wanted...i believe the salary scheme in siham is very good to flush out all the deadwood and underperform staff..

This post has been edited by sukhoi35mk: Nov 8 2011, 02:34 PM

car allowance is ntg if comparing to others cyberjaya companies, some willing pay up to 1k so call transport allowance to their staff. parking worst i know some staff not own a car but they 'rent' their parking to contractor because only staff can park into shell building.

high pay means ... ok if u wan get high pay then 1st u must learn how to polish shoe, then u must visisble to all top manager, even a small things u must made it complicated until they see u...others skills no need u can learn it slowly

but if u can get transportation allowance + u do not need go to office everyday, so which one u prefer? plus how many companies out there in CBJ willing to give 1K transportation allowance for all its staff? are u working in SBSC@cyberjaya???? because from your reply abt car parking seem like u r not because with the new system staff cant rent the parking anymore wor.....secondly, the shoe polishing...my boss is sleeping while i am working and i am sleeping while he is working thus no time or chance for me to polish his shoe furthremore, career windows open every 3-4yrs so no matter how ur boss loves u also no use because he/she cant give u more salary once u hit ur max salary of ur job group plus your own boss cant even promote u within the job....if you want to shot your boss then shell always provide such oppurtunity for you...i do not see any problem commenting abt my team lead infront of my team lead's boss...it is just matter how you planned your work and work your plan...if everything is recorded and noted then you think your boss can deny it meh....

in conclusion, this means that shell does not provide travel allowance to work in cyberjaya but do provide car allowance right?

But last time, shell is well-known with its employee benefit, nowadays i dunno la. Really hope to see what is happening in Shell

correct me if i am wrong

what i means is staff dun need parking they 'rent' to contractor, previously working but last weeks onwards can't anymore i see many contractor masuk basement but their GID card cant access

sumore talk about work from home, not all boss allow u wfh la unless ur in project team then ok. also after CIM there is no window anymore provided your boss and u agreen then u can OR anytime... unless ur in upstream then diff story. i join tis team 2 yrs i already tell my boss wan cabut edi luckly she say ok she will OR my job until i get new job

---

Added on November 8, 2011, 8:04 pmya...last time...nw cut cost forget abt it



This post has been edited by devil98: Nov 8 2011, 08:04 PM

What is CIM eh?
Care to share u spent 2 years there any promotion or?
I been told need at least stay 2 years there then 3rd year onwards have other options o well i also not very sure lol

hhmmm.....seriously, those 2 allowances i think is depending on your salary scale, though the differences might be only rm50 for different salary scale. dont need to go to office everyday or only 1 - 2 days per week ? I dont see my friends working there doing that...

"if u want better salary scale in siham, then keep on upgrade urself with skills that siham wanted...i believe the salary scheme in siham is very good to flush out all the deadwood and underperform staff.." - last time used to be very good, then once the formation of business service centres happen, everything is no longer as good as you ever think, unless you are at manager or team lead level...

I was gonna apply for job at Shell's finance department .. now that I saw this thread, I think I'll have to re-consider

lolx. like your word very much....Siham....

seriously everyone, is there not any multinational company out there that can match with shell's salary range meh or shell's increment or shell's bonus ? i mean seriously...

yeap...
Hess
Talisman
Murphy
jus to name a few

name lah all

between, how you know the salary there is more ?

Hi All,

There's agent called me to submit my profile to Shell for the post of Technology Analyst III. This post requires to capture fueling information at airports.

Is this post under Shell Malaysia Trading or its subsidiaries?

Please PM me or give some inputs.Thanks.

Do you know anything about MI team? The role sound interesting to me.

Based on the previous posts it makes up a picture that the employee benefits of Shell Malaysia Trading are much better than Shell Shared Service Centre....

Appreciated that someone / insider can advice me what are the extra / better benefits from Shell Malaysia Trading for Managerial position in Finance Department?
If possible, please specific the range of amount will be great (e.g. RM1k ~ RM2k per month for car allowance)..... thanks in advance.

Anyone have any idea how much is the salary for 1-year contract for the position below :

SBSC - Tier 2 Local Casework Advisor; HR Services

Hope to get some feedback. Any other benefits for contract staff ?

lets just say i know those who jump ship

Heard that they are cutting the benefits from time to time. Is that true?

anyone working in shell call center?

can share about salary range and benefits for shell CS?

hi..
i need your help...
shell offered the post 1st tier HR Assistant (i think it is the call center nature of work)...
i need know the career development for this position....
senang naik pangkat x??coz i dont want la doing the same job for 4-5 years...
btw it is on contractual basis so im not sure whether it is easy for me to secure permanent post at shell

my advice still the same...try avoid take SBSC offer, but since they offer you as contractor and if pay ok just take it la.
if perm...say big NO to tis lousy company..cutting all benefit & allowance reputation damn bad now
now even agents know ur perm from shell...there are few not willing promote your profile to their clients

but i got another offer from uem...it is on permanent basis....better i go to the second offer if u said so....thnks man...

---

Added on October 18, 2012, 10:24 amdid u accept the offer???how is it working in shell??
share la with me...i got the offer too....but now im scared to go there...

This post has been edited by idontknowmyname1: Oct 18 2012, 10:24 AM

it seems many candidate got the offer but the scary part is yet to come since im also got the offer and had no idea how the working environment, benefit, payment etc. Hope someone can share this

the physical environment i think so far based on what i see during the interview quite ok la...
not sure about colleagues..i think they are okay too since they are very friendly during the interview session...
as for the benefit i entitled medical benefit, hospitalization benefit, parking allowance, car allowance and shift allowance....

but im not sure about the other things such as promotion, and some forummers even claimed work with shell is unstable like putting your head on the chopping board <---- this is why im scared to go to shell...not sure whether to accept the offer or reject it.....but so far they offer me good salary although the basic is almost the same like the other company....

SHIFT ALLOWANCE??!! you mean the employee are required to work on night shift? how about off day and rest day? so did you accept it?

i think it depend on your work la...mine is HR assistant so i need to work on shift....i got the offer but i dont sign the offer letter yet...im not sure to accept or reject as there are many -ve feedback here....

those allowance can cancel anytime, parking allowance basically just give you $150 and let you park inside, car allowance previously was $1k (if you based in cbj and if not mistaken that time you entitle for car loan 0% interest and housing loan interest rebate) but now only give you $300+ depand on your job group. also that shift allowance i believe HR didnt honest to you they going to cut shift allowance soon meaning what you get now will get lesse soon

i really duno this oil & gas la..based in cbj but not give allowance, even those small company in cbj also willing to give $500-$1k...that time HR sumore tell ppl you wan then come dont wan just leave

This post has been edited by devil98: Oct 19 2012, 09:33 AM

meaning they gimme these allowances and soon the gonna cut it???
seriously?? ??they have done this b4??
better i go to uem...i got from uem too....

yes, they can take back any time..
i already mentione last time those work in cbj get $1k transport allowance, but now no more...
also..coming allowance will cut will be shift allowance... now u know why tis company turn over very high if compare to few years back
all changes & bad reputation now you must say thanks to SBSC lo

This post has been edited by devil98: Oct 19 2012, 02:03 PM

are you sure transport allowance rm1k? i don't remember getting that amount for transport allowance...
shift allowance got la around 1k, but now cut to more than 1/2 dy...cabutz!

1k??????i got only 20% for the allowance!!!aiyakkkkkk

---

Added on October 20, 2012, 10:47 pm ehh silap...they only offer me 20% of your shift allowance...i dont even started yet..
but it doesnt matter now coz i declined the offer

This post has been edited by idontknowmyname1: Oct 20 2012, 10:47 PM

they already cut now...no more rm 1k, now roughly rm550 coz HR wanna "standardize" every1's allowance..

few yrs back it was 1k la but cut since 2007/2008 cant recall..
shift allowance u cut 1/2 only ? few team kena cut 70% sumore forcing 24x5 or 24x7 and oncall (soon only give $300 or 400 forgot edi)
$300-400 u expect ppl work 24x5 or 24x7 sumore oncall work like no life no health u work ur own la...thats why many leaving wat a stupid company

This post has been edited by devil98: Oct 22 2012, 03:58 PM

that's why i left
i knew that they were gonna cut the allownace soon but not until more that much!! Thank goodness i left soon enough..

work 24/7 shifts then only get paid rm500++ for allowance

good to see more & more ppl left
well...unless you're JG4 above, otherwise all staffs here are cheap labour or kuli...low pay but expect you 'act professional'
i believe more benefit will cut soon and outsource next 1-2 yrs, since those top manager dare to tell ppl shell's job not secure anymore

This post has been edited by devil98: Oct 24 2012, 08:04 PM

was about to apply for this company. but now after reading all the replies here, make me think again.....

Senior Team Manager

cannot be la, my colleague just promoted as a co-ordinator somewhat and he's only a JG4

manager level, specialist, architect etc...
here gt 1 so call lead JG4 soon, but no management/technical skills, come in 10am go b 4pm, his team member ask him all say duno, his job only yum cha, pool, chi chat
but he close via big boss so... u know la...

depand whether u fall under new or old salary group, i guess 11-15k

are project managers in this group too?

senior project manager...yes

depand ur manager, if you have urgent issue can but do not expect everday also wfh la


you can read back previous post, not much benefit all cut edi
AL after SBSC i think for new joiner is 18 days, if contractor then no AL subject to your contract.

hmmm team lead consider what JG? usual range how much?
any existing SBSC staff can share their working experience?

depand...from JG3-JG7 there are different team lead roles under these range.

Is it true that its hard for contracts employee to get permanent employment?

Hi Sifus,

Looking at all the -ve responses here, I would like to know what is the 'standard' salary range (and the allowances) for the graduate programme in SITI, cyber.

Dont have to be specific, just want to know because currently im getting roughly 5k/month as Business analyst so wondering if Shell can compete with my current package.

Appreciate your time

My close relative is at Cyber's SBSC. Business analyst and drawing RM11000 but is only JG5. Next hop should bring her better salary as it is clear than nowadays in order to truly live properly no less than RM13500 per month is a must.

Thanks for the info! I would assume that your relative has been with Shell a few years to reach that salary band? Been reading from a lot of forums that's saying SITI packages are not that great compared to Shell Trading.

Around 7 years. BUt there is no more SITI in case you didnt know. The IT arm was outsourced in 2008 to TSystems, HP, A&T and a few others.

anyone got called for a shell interview in the coming weeks? i think it's for graduate trainee program.

This post has been edited by sendomike: Apr 2 2014, 02:26 PM

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