Any current Maxis Fiber user? Is it stable compared to Streamyx (wired) / P1 (wimax) etc.. Planning to switch over as RM118 @ 10mbps is attractive.
Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!
Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!
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May 27 2012, 01:24 PM
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#1
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4,816 posts Joined: Apr 2007 |
Any current Maxis Fiber user? Is it stable compared to Streamyx (wired) / P1 (wimax) etc.. Planning to switch over as RM118 @ 10mbps is attractive.
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May 28 2012, 08:13 PM
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#2
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Most of my queries was answered, gonna apply for the RM118/10mbps next week!
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May 29 2012, 03:55 PM
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#3
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QUOTE(frususx @ May 29 2012, 12:33 PM) Just signup at Home Fiber 10mbps at last Friday(25 May) with DrPitchard, today received a call from that my installation date is 24 Jul sadly i need to wait for 2month.... for those who were like to signup the plan,be mentally prepared maybe need to wait for a few month. |
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May 29 2012, 06:20 PM
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#4
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Just filled in the form sent by DrPitchard.. will pass it to him when I have free time
Can't wait for the fibre connection.. screw the quota, because even if it's implemented it's still better.. Currently using 512kbps @ RM90/month.. |
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May 30 2012, 10:30 PM
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#5
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Just submitted my form to DrPitchard. Very friendly & helpful guy, came all the way to collect form even though I can see that he's very busy with works.
Can't wait for call from Maxis |
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Jun 2 2012, 12:39 PM
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#6
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QUOTE(DrPitchard @ Jun 2 2012, 12:26 PM) |
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Jun 3 2012, 01:21 AM
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#7
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QUOTE(Ruzumaki @ Jun 3 2012, 01:19 AM) Sign up with DrPitchard, still waiting phone call aiks... So tempting, a week time is just like a month time for me TwT Totally feel you! It's been two business days since I have submitted the form to DrPitchard.. (Excluding Sat & Sun). But it feels like I've been waiting forever for Maxis' Call |
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Jun 3 2012, 11:14 AM
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#8
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QUOTE(DrPitchard @ Jun 3 2012, 10:18 AM) Patience guys, I submit applications on the next working day itself and directly to the the Home Sales support team. As I might have personally mentioned to some of you, there is a long Q and heavy backlog. The usual 3-5 working days response has now turn into a 7-10 working days response..... Gonna pray hard that not -much- of people are interested in Fibre plans at my apartment so the queue is shorter, or hopefully all of them went for Unifi when it first launched at my apartment 2 months+ ago.. From that call, it will be another 2 weeks to 1 and a half months to installation, depending on your area..... All I can say, OVERWHELMING response.... |
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Jun 4 2012, 01:02 AM
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#9
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Jun 6 2012, 09:05 AM
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#10
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Anyone here whom registered with DrPitchard last week? Got any call from Maxis yet? Mine still haven't
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Jun 6 2012, 05:31 PM
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#11
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QUOTE(aerobowl @ Jun 6 2012, 12:38 PM) registered with DrPitchard some days ago and Maxis had set the installation date on jul/4 and im in PJ area Really? Any exact date of you submitting the form? I submitted mine to DrPitchard on 30/6/2012 and he submitted to the office at 31/6/2012.. but still no calls yet, almost 1 week |
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Jun 7 2012, 01:30 AM
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#12
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QUOTE(hamtaro98 @ Jun 6 2012, 06:04 PM) Be cool bro, i submitted my form to DrPitchard on last friday and he submitted at monday. He told me it is normal to wait about 10 working days for maxis call you to confirm the registration and arrangement. Well, depends on area of course. Just wait patiently for the call QUOTE(dannychen @ Jun 6 2012, 08:21 PM) Crap, didn't even realize it.. haha. |
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Jun 7 2012, 01:34 AM
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#13
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QUOTE(DrPitchard @ Jun 7 2012, 01:31 AM) Some are fast, some are slow.... Guys, besides the backlog, it also heavily depends on port availability (telephone number). If not available at the moment and they are waiting for new ones to be released by govt, means they can't fix an installation date first and thus, no call. I will follow up for you guys, don't worry, k? You are lucky by the way....get confirmation so fast... :-) Added on June 7, 2012, 1:32 am Patience bro... Once you get call and confirmed date, then will be happy liao After install, lagi happie... |
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Jun 9 2012, 06:58 PM
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#14
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Jun 13 2012, 02:23 PM
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#15
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Just got a call from Maxis. They've set my installation date at next Tuesday! Finally!
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Jun 19 2012, 11:31 AM
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#16
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Maxis' contractor been here since 9.20 am and set up the phone already. But waiting for TM's contractor.. Late 2 hours haven't arrived yet
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Jun 19 2012, 11:53 AM
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#17
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QUOTE(ryudell @ Jun 19 2012, 11:35 AM) Yum cha more than 2 hr 30 min QUOTE(chengsiong80 @ Jun 19 2012, 11:36 AM) My case, maxis staff lated for 30mins, TM contractor lated for 3 hrs!!!! 2 hours and 30 minutes now and still counting.. TM contractor no where to be seen. No numbers to call, no details. After the installation and TM contractor left, the maxis staff told me 1 of the TM contractor over slept!!! But luckily they able to installed for me. Last time i applied unifi, contractor came twice cannot install. QUOTE(soulseeker6187 @ Jun 19 2012, 11:36 AM) 1 hour still acceptable.. 2 hours 30 minutes now really |
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Jun 19 2012, 03:23 PM
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#18
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Install one thing also can be so frustrating. 9.30 AM appointment, until 3PM no where to be done and canceled it off due to absense of contractor from TM. Come on Maxis, you can manage this better? You can say that it is TM's fault as they did not send in a contractor / the contractor forgot / late / etc, but that's not my concern. You rent equipments from TM, you sort out installation / contractors issue with TM. All I need to understand is that I am subscribing to Maxis, not TM.
Sorry for my rant, here's the long story if anyone is interested. » Click to show Spoiler - click again to hide... « P/S: I clearly know that Maxis did send their staff, and +1 point is that they are ON time. But they should manage external contractors with TM even better, I cancelled and put off everything today just to wait for the installation. Now I have to free up another day when they "decided" the next installation date. |
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Jun 19 2012, 04:01 PM
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QUOTE(jetwash @ Jun 19 2012, 03:58 PM) It's still Maxis' fault to me. They are the ones responsible to drag the TM contractors lazy asses to your home. As if they can't make a phone call to TM to send someone else or something... That's what in my mind too. I don't care they need TM's staff because maxis rented their equipments or whatever behind the story, I am paying Maxis for it's plan and services and anything goes wrong, it'll be them. Sigh, not I have no idea how many days or weeks (hopefully not MONTHS |
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Jun 19 2012, 04:06 PM
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#20
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QUOTE(peri peri @ Jun 19 2012, 04:04 PM) call maxis CS for compensation lah. Do you know that if u cancel the appointed installation date, Maxis will charge u for rm200 for re-appointment. Now work vice verse, Maxis re-appoint the date, they pay back u lor. I doubt that Maxis CS will do anything. I have sent a PM regarding this to DrPitchard and see if he could help me out.. if all else fails I will just complain to CFM / Maxis' Forum.. see what they gonna do. Let's see what they will work out, especially on the installation date.. |
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