it depends on area I thinks.
I registered online, 1 day later conformation, 3 days later set installation date, 1 week later come install at my house.

I applied online via Maxis website, follow-up with call to maxis 123 after 1Day, email& call received from maxis Home agent requesting for relevant documents and IC copy, sent back after 1day.

Waited for almost 3-4days before installation team called up (using numbers 03-23005058), given option for weekends and weekdays, hence opted for weekdays which are faster, 18June 2012, 9.30am.

Maxis Home team call up again for re-confirmation 2 times in the last 1 week to re-confirm time and day (using number 03-23000172 & 03-23000178).

All in all , I will be getting my maxis fiber in 2 weeks time, my area is Bukit OUG, hope that helps. Quite efficient I would say !!

Oh another thing I found out accidentally, you can check in the UNIFI coverage website for maxis application status..(sort-of) ! At least I know my application has gone in and waiting for installation.. try it out !!

https://occ.unifi.my/HSBBCustomerPortal/HSB...e_checkcoverage

brother, you apply online? how to check the application status? what number? when did you apply? when maxis come to install?

Install one thing also can be so frustrating. 9.30 AM appointment, until 3PM no where to be done and canceled it off due to absense of contractor from TM. Come on Maxis, you can manage this better? You can say that it is TM's fault as they did not send in a contractor / the contractor forgot / late / etc, but that's not my concern. You rent equipments from TM, you sort out installation / contractors issue with TM. All I need to understand is that I am subscribing to Maxis, not TM.

Sorry for my rant, here's the long story if anyone is interested.



P/S: I clearly know that Maxis did send their staff, and +1 point is that they are ON time. But they should manage external contractors with TM even better, I cancelled and put off everything today just to wait for the installation. Now I have to free up another day when they "decided" the next installation date.

Registered at Maxis KLCC on Mon (18 June)...received a call from Maxis today (20 June)...appointment set to afternoon 31 July...can wait lar

Hopefully the TM contractor dun charge me extra cose my current Streamyx line goes through the attic down to mid-staircase and then back up to the first floor hall (definitely less than 15m)...all tacked to the wooden staircase nicely   

wahlau eh.... now someone saying the thomson router has weak signal... then it beats my upgrading from streamyx purpose

i am changing to maxis because i want to use the wireless with ipad

is everyone getting the weak signal from the thomson router?

mine will be in high rise buidling... how is the thomson router signal in high rise building setup?

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Added on June 21, 2012, 3:02 pm
someone here mentioned weak wifi singal with the thomson router... how about yours?

you're in landed property or high rise building?

There is no high ping & speedtest issue for local server at maxis center sunway pyramid when i test using their laptop. something fishy here 

Speedtest to local servers (P1, Yes, UMobile) seems ok already.
But if outside of Malaysia, its still bad.
Speedtest to Singapore still no improvement even though its our neighbor oni

EDIT: Maxis also just called and say that TM is doing some work on the fiber network until end of this month

ping time(respone time from 1 end to another end), this is important for those who play online game, but normal browsing or download won't slow because of slow ping time, but online game will lag because of high ping time, more lower is better...

hey guys, how long do I have to wait for maxis to contact me back regarding the installation date after I have submitted my details online?

Finally got a call from Maxis after a long frustrating week. Scheduled appointment to be next week, but no promises are made whether if the same problem will arise again

Local server ping and speed back to normal few days ago. 9mb++ and < 30ms
sg server ping back to around 100ms today.  9mb++ and < 90ms++