QUOTE(travelyew @ Sep 18 2010, 11:08 AM)
Have you submitted the official request to OCBC to get the reason for decline?Credit Card v11
Credit Card v11
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Sep 18 2010, 11:09 AM
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#41
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All Stars
15,192 posts Joined: Oct 2004 |
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Sep 20 2010, 04:50 PM
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#42
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All Stars
15,192 posts Joined: Oct 2004 |
Just knew today that when you apply any credit facility, all your employment details will be recorded and sent to central bank.
When you apply cc and if you have new employment, they can't verify / find the new employment, it takes time for them to process it. |
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Sep 20 2010, 08:30 PM
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#43
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All Stars
15,192 posts Joined: Oct 2004 |
QUOTE(travelyew @ Sep 20 2010, 07:53 PM) Contact them through complaint form in ocbc.com.my website. Someone will call you... This happened when they are still processing my application till now (24/8 - received by them) |
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Sep 20 2010, 08:37 PM
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#44
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All Stars
15,192 posts Joined: Oct 2004 |
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Sep 21 2010, 05:30 AM
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#45
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All Stars
15,192 posts Joined: Oct 2004 |
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Sep 21 2010, 09:56 AM
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#46
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All Stars
15,192 posts Joined: Oct 2004 |
QUOTE(lara_ @ Sep 21 2010, 09:40 AM) I have called OCBC CS. They said my status is "Under Processing - Pending Recommendation". I wonder what kind of recommendation they need to approve my card Is this your first time to apply cc? Are you working abroad? Did you change employer from the last credit facility you applied through any financial institutions? |
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Sep 21 2010, 11:05 PM
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#47
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All Stars
15,192 posts Joined: Oct 2004 |
QUOTE(lara_ @ Sep 21 2010, 12:16 PM) Just received a call from OCBC CS. My pending application problem is cause by my billing address in CC application form is different from the record in their system. Last year I applied OCBC home loan using my old home address, now is new house address. After address is updated, CS ask me to check my application status next week. Your case is same as mine whereby my application was pending for so long. After 2 complaints, they told me the reason why pending.... Today, they approved me.It's a shame they did not call me to reconfirm my address. Instead they choose to left my application on pending recommendation status. If I did not call in to complain, I dont know how long do I need to wait. This is my 3rd complain to CS btw. If you didn't call up, you don't know the reason and if no response from us, they will just reject it. |
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Sep 22 2010, 07:45 AM
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#48
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All Stars
15,192 posts Joined: Oct 2004 |
QUOTE(travelyew @ Sep 22 2010, 07:27 AM) My application through agent personal e-mail. Great. Your application was approved 1 day before me.But appeal for application was e-mail to cap@ocbc.com, they respond quite fast, called me after a day. even in holiday. Yes, the response is quite fast. Called me in the noon when complaint was sent in the morning. They asked for my employment letter. |
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Sep 22 2010, 08:22 AM
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#49
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All Stars
15,192 posts Joined: Oct 2004 |
QUOTE(travelyew @ Sep 22 2010, 08:06 AM) The OCBC staff who served me to send application for him, did not response me after I sent him an e-mail why the system announced my application was rejected but there was another 2nd application again in the system. |
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Sep 22 2010, 08:43 AM
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#50
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All Stars
15,192 posts Joined: Oct 2004 |
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Sep 22 2010, 08:14 PM
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#51
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All Stars
15,192 posts Joined: Oct 2004 |
Today, my SCB cc was approved and going to get RM188 x 2 cash from two cards.
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Sep 23 2010, 05:47 AM
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#52
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All Stars
15,192 posts Joined: Oct 2004 |
Anyone of you has subscribed to auto debit for utilities using OCBC Titanium?
If has to be done through the providers or by using the forms given by OCBC auto debit? |
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Sep 23 2010, 09:57 AM
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#53
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All Stars
15,192 posts Joined: Oct 2004 |
QUOTE(winner @ Sep 23 2010, 09:33 AM) I have done on TNB, TM, Astro and DiGi at the respective merchant outlets, not through OCBC. Did you get RM2 discount from TM? |
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Sep 24 2010, 08:03 PM
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#54
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All Stars
15,192 posts Joined: Oct 2004 |
QUOTE(wshoh @ Sep 24 2010, 02:38 PM) Looks like those of us (including me) who meet the eligibility criteria for OCBC Titanium MC but still fail in our application have to learn from travelyew - appeal by email to cap@ocbc.com and/or pledge FD? However, he did it before OCBC re-launched their Titanium MC. jack2 and Lara_, can share more? All the best chemistry and kons. The case that I had is, my current employer data is different from the previous that registered with central bank few years ago.My application history for forumers' analysis: 1. 8 Sept 2010 - Application submitted by email to Lim Tiong Shing @ Johnson Lim <JohnsonLim@ocbc.com> of OCBC Credit Card Department, Unsecured Loans, Mobile: 012-3453683, Office: 03-27833072, Fax: 03-27111098. He telephoned me shortly after I indicated my interest by keying in my mobile at OCBC's website on 6.9.2010. 2. 9 Sept 2010 - Missed out EPF statement in previous day's email - duly forwarded to Johnson. 3. 13 Sept 2010 - Telephoned OCBC to make sure papers are in order. Customer Rep informed that my application is not yet in the system but they will check, she asked for their staff name and my personal details. 4. 18 Sept 2010 - OCBC Customer Rep telephoned to inform that account created - application however is pending recommendation? (not sure). She also added that according to their system, the deadline for OCBC to decide on my application is 24.9.2010. 5. 22 Sept 2010 - Telephoned OCBC to find out status. Still pending approval. 6. 23 Sept 2010 - OCBC Customer Rep telephoned in the evening that application declined by management - reason not known from system. 7. 24 Sept 2010 - Appeal? If I recall correctly, someone mentioned seeing OCBC booth at 1Utama on 18/19 Sept. Seems that there should be a booth at Fahrenheit 88 as there were many OCBC Titanium buntings (which mentioned free gift) although I could not locate it. They made it pending for approval as they can't verify my employer. I complained through OCBC website that I am qualified than enough and the reason I applied this car is for "Earn your MAX RM50 cap". The next day the officer called me about the reason for pending and I submitted my employer letter on Monday for their review. The approved it it either on Tuesday or Wednesday and I got my card today (just 2 days) |
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Sep 24 2010, 10:03 PM
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#55
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All Stars
15,192 posts Joined: Oct 2004 |
It is the time for me to choose those cards that need to be canceled. Otherwise, I just keep them in the drawer...
Maintain 1. OCBC Titanium 2. SCB 3. AMEX charge card 4. Maybank Platinum 5. AmBank Platinum 6. Eon Master and Visa (Wanted to cancel but they waived me the GST) 7. RHB PlusOne >> good for seng heng electrical products To be considered 1. Citibank Platinum (hasn't activated) 2. UOB Platinum (they waived me) 3. 4. 5. ... ... ... |
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Sep 24 2010, 11:10 PM
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#56
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All Stars
15,192 posts Joined: Oct 2004 |
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Sep 26 2010, 10:44 PM
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#57
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All Stars
15,192 posts Joined: Oct 2004 |
wonder if paying TM through tmonline is grouped under the 5% merchandise...
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Sep 26 2010, 11:32 PM
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#58
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All Stars
15,192 posts Joined: Oct 2004 |
QUOTE(ck3lam @ Sep 26 2010, 11:18 PM) Someone has to try it. But if you do auto billing, you got discount from TM. Assuming u spent RM100 monthly, online payment will only give you RM5 rebate if MCC is correct. Auto billing will give you RM9 (RM4+5%) if MCC is correct. Yes, TM autopay gives you RM2 discount. Why you stated RM4?Same as postpaid bill (like digi) which will give u RM5 rebate for auto billing. |
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Sep 26 2010, 11:56 PM
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#59
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All Stars
15,192 posts Joined: Oct 2004 |
QUOTE(roy918 @ Sep 26 2010, 11:54 PM) You will not get any rebate for TM auto billing with OCBC Titanium card. Wonder where you heard about this.RM2 rebate only for VISA card. http://202.71.108.103/customer-care/bill-payment/autopay.asp |
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Sep 27 2010, 10:25 AM
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#60
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All Stars
15,192 posts Joined: Oct 2004 |
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