QUOTE(tgeoklin @ Sep 8 2010, 10:49 AM)
Look on the bright side, at least this way we won't be hitting the shit like over in the US. Most probably they will do like S'pore and limit the CL to say max of 3 times your salary etc. Overall, I would say its a good measure, unlike the stupid RM50 tax which serves no purpose but to enrich some cronies 
QUOTE(MilesAndMore @ Sep 8 2010, 11:08 AM)
Wow ! They are so keen to create yet another world's first eh ? Not even Communist China has such ABSURD policy in place (tax on credit card). Way to go Malaysia ! Malaysia Boleh indeed.
Actually if I am the Finance Minister, I would take some actions to clamp down on Credit Limit given to individuals and also ban banks from calling up customers offering personal loans. Look at the amount of debt from CC and Personal Loan as of July 2010, it is more than RM50 billion. This kind of unsecured and easy credit is not good as it encourage people to spend more than they can afford.Just look at the threads in this section, people having debts wanting to apply more cards or purchase new car or taking personal loans to pay for CC debt. And I guess if no measures are taken soon, yah, we would be like USA in no time.
QUOTE(simonhtz @ Sep 8 2010, 02:44 PM)
I'm thinking getting another card which will replace my current card that I'm using, which is the Citibank Clear Card. I have been collecting those darn points for 6 years and I can't seem to be seeing anything good in the rewards redemption page. I think I'll try to threaten the CS officer again to give me back my 10k points, hmm...
Me too got Citibank Clear Card, I use my points for free coffee at Coffee Bean.QUOTE(wongpeter @ Sep 8 2010, 03:21 PM)
I just received the redemption letter for the iPod Shuffle from Standard Chartered and guess what? They got my name wrong! A JCMS ProRewards Sdn Bhd sticker was on the back of the envelope so I immediately called them up and was told that 'there was something wrong with the system' which resulted in this booboo and that the correct Letter of Redemption would be sent out after the Raya holidays. As the letter is on StanCharts letterhead I am thinking the cockup is StanCharts fault. I once had the unpleasant experience of dealing with SCs' customer service when I tried to register for online banking where we were supposed to wait for the authorization code by sms. The sms never came so I called up SC cs and they asked if my h/phone no was correct. I said yes and was told it needs 3 days to update the system. 3 days later I tried registering again and again the sms never arrived. Called up cs and the chap asked to re-confirm my tel no. I told him my tel no. and he said he will expedite ( his exact word!) the process for me. I was thinking wow! here's a chap who is really helpful and then he said ....it will take 3 days to update the system. What a blardy moron! He obviously doesn't understand the meaning of the word expedite. About a week later I tried registering online once more and again the sms never arrived. Called up cs and this time a gal answered. She asked if xxx-xxx xxxx was my tel no. I was fuming. After re-confirming my tel no. they finally succeeded in getting my no. wrong! And then after giving her a piece of my mind I waited another 3 days and finally succeeded in registering online.
If anyone from StanChart reads this pls realize your bank has got a bunch of idiots in the customer service dept. The chap who got my no. wrong after I had told him the correct no. goes by the name of 'G' or 'Ji' or Gerard if I am not mistaken. He should have his services terminated for gross incompetence.
Email above to SCB (and maybe omit that they have a bunch of idiots there If anyone from StanChart reads this pls realize your bank has got a bunch of idiots in the customer service dept. The chap who got my no. wrong after I had told him the correct no. goes by the name of 'G' or 'Ji' or Gerard if I am not mistaken. He should have his services terminated for gross incompetence.
If I'm dissatisfied with Alliance service, I would email them and next day sure got somebody calling me to attend to my matters.
QUOTE(travelyew @ Sep 8 2010, 06:15 PM)
Agree!
My application was rejected, i call the agent yesterday, she promised to call me back.
But i didn't receive any call until now.
2day i called 4 times, but she didn't pickup the phone at all...
Can you please clarify what you meant by agent? If you had faxed the application to them, the application would go direct to the appropriate department.My application was rejected, i call the agent yesterday, she promised to call me back.
But i didn't receive any call until now.
2day i called 4 times, but she didn't pickup the phone at all...
QUOTE(Optiplex330 @ Sep 8 2010, 05:11 PM)
For those getting the Alliance bank card may want to hear this. Their CS do not work 24/7 so if you have problem outside of working hours, good luck to you.
Yah, Alliance do not offer 24/7 CS even though they claim they do for their Plat Cards. Late in the night, the CS is only good for reporting lost card. Cannot do redemption or answer your queries. Write them an email on your complain and sure got people calling you to apologize. Actually. Alliance Bank complain department is pretty good, I would get a first call from them after I email and then a second call from another person to check if the first caller called me.
Sep 8 2010, 07:00 PM
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