Jun 26 2011, 10:40 AM
QUOTE(akagidemon @ Jun 25 2011, 09:57 PM)
heh, compare to u guys experience, what i have been through from friday is a walk in the park.
friday morning.
i left my pc with internet connection on because i am doing the folding project. came back around noon see the connection dced. tried reconnecting, manage to connect but cannot browse. called celcom center and they say network problem, please try again later to see if can connect or not.
friday afternoon.
around 5 pm i tried again still no luck in connecting. open up fire fox and i got a weird error msg that says my credit has expired or run put.please reload to continue to use xpax. i thought my line expired already so i went out buy rm100 reload.
friday evening
reload the rm100 then check the balance is rm00.27. called the center again and they say in the system got record i reload rm100 but maybe the other system not updated. they ask me to check it on saturday morning. so now i have 2 problems. 1st is internet cannot browse and that weird message. 2nd is my lost rm100. called center again because the customer service guy didnt address my broadband issue. i was passed to the broadband section and followed all the instruction that was given including restarting my pc 2 times and some weird stuff i dont see relevant to my problem. still no connection.
saturday morning 530am.
tried my internet connection again and still cannot browse and the error message still pops up.my balance also is still at rm00.27. called the center again still they cannot pinpoint what is my trouble.
1pm saturday.
finally i had enough and i called the center again and was quickly pass to i think a higher rank technician coz she was very quick in finding what happen to my account. it seems that somehow the celcom server terminated my weekly plan and started to charge me rm0.10/kb form 10pm friday morning. and when i reloaded the rm100 it just continued to eat my credit. the server actually finish rm100 worth of credit in 5 minutes. so now i am stuck with a line which i cant reload coz everytime i reload it will suck my credit dry and they say it will take 3-5 days of working days to settle my problem.
i am going to fucuk who ever calls me from celcom and demand my 5 days of internet back.
Same thing happen to me & also my friends but it was long time ago.....friday morning.
i left my pc with internet connection on because i am doing the folding project. came back around noon see the connection dced. tried reconnecting, manage to connect but cannot browse. called celcom center and they say network problem, please try again later to see if can connect or not.
friday afternoon.
around 5 pm i tried again still no luck in connecting. open up fire fox and i got a weird error msg that says my credit has expired or run put.please reload to continue to use xpax. i thought my line expired already so i went out buy rm100 reload.
friday evening
reload the rm100 then check the balance is rm00.27. called the center again and they say in the system got record i reload rm100 but maybe the other system not updated. they ask me to check it on saturday morning. so now i have 2 problems. 1st is internet cannot browse and that weird message. 2nd is my lost rm100. called center again because the customer service guy didnt address my broadband issue. i was passed to the broadband section and followed all the instruction that was given including restarting my pc 2 times and some weird stuff i dont see relevant to my problem. still no connection.
saturday morning 530am.
tried my internet connection again and still cannot browse and the error message still pops up.my balance also is still at rm00.27. called the center again still they cannot pinpoint what is my trouble.
1pm saturday.
finally i had enough and i called the center again and was quickly pass to i think a higher rank technician coz she was very quick in finding what happen to my account. it seems that somehow the celcom server terminated my weekly plan and started to charge me rm0.10/kb form 10pm friday morning. and when i reloaded the rm100 it just continued to eat my credit. the server actually finish rm100 worth of credit in 5 minutes. so now i am stuck with a line which i cant reload coz everytime i reload it will suck my credit dry and they say it will take 3-5 days of working days to settle my problem.
i am going to fucuk who ever calls me from celcom and demand my 5 days of internet back.
Luckily i don't topup coz i afraid that their system is crap...
Call the center & it's seems they can't solve the problem so i just leave it be
coz at that time only 1 day remaining before my broadband expired.
Maybe due to their crappy system...
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