tried the 1gb extra last night...but the speed till now still like capped???? wtf...

Now my line barred cos my statement shows im owed them RM 160..... wtf
This was my first bill..... damn....
When go to their center they say im subscribe those gaming and what so ever stuff and i have made a call....What???
This sim card only a data card..... even i cant make SMS and Call... how could i subscribe any..... F..K celcom, the worst teleco provider....
Now i want to make a report to Skim or sue them...
Gonna change to digi 3G internet to relieve my stress.... damn it...!!!!

bro, piece of advice, you need to fully undertand the whole content of your bill before submit you complaint to MCMC/SKMM. else you will be the laughing stock either from Celcom rep or by MCMC/SKMM themselves


BTW, my speedtest on Advanced plan using HP mini & built-in HP Connection Manager



This post has been edited by burunghantu: Oct 28 2010, 03:24 PM

Ok....but would you like if your monthly fee be like this:


using 384kbps package with own Alcatel modem:



Like im got cheated by their Agreement...

This post has been edited by mochachoke: Oct 28 2010, 03:38 PM

that's some frak up bill..

also today's speed is so terrible even maxis gprs or digi gprs can do much more better

bro, it seems like your SMS Content Services amounting to RM84 that got your bill more. you can acquire details of you SMS content received. either it was printed in your bill or you may get it from their customer service

other than that, the chargings are normal for first bill whereby they charged you pro-rated fee and advanced fee.

no other descripencies found in your bill.

This post has been edited by burunghantu: Oct 28 2010, 04:09 PM

yeah.... that SMS content Services makes me.... Where the H... it came from as i said before, they told me i subscribe those ridiculous thingy and it get on my nerves...
Im not gonna paid that that i dont know where it come from.....

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Added on October 28, 2010, 4:26 pmYeah.... its better to switch to digi... My cousin have use it and their EDGE connection was very consistent like 200+-kbps....

If celcom... bah, GSM connection sucks.....

This post has been edited by mochachoke: Oct 28 2010, 04:26 PM

ignoring the bill won't solve anything. towards the end, Celcom will consider it as unpaid bills and will blacklist your NRIC. again my advice, you may ask Celcom to provide the summary of what kind of service you received. if you have the evidence that you, at anytime, did not subscribe the said service, Celcom will definately cancel the amount and it is your right not to pay anything from the SMS content usages.

refer to your subscription T&C, you have 30 days from your bill date to make complaints.

i've done that before.

This post has been edited by burunghantu: Oct 28 2010, 04:47 PM

OMG! Feels sorry for you bro

Hope you'll manage to solve the problem quick

Ok thanks for advice, i will quote that to solve the issue, after this would be 3x id go to CS.... i never thought their service was awful...


I will, thanks

be firm on your complaint. ask them to provide the details of charges. if Celcom said that the said service was activated by you, ask them where is the proof, at when & what time. Celcom have the tools to check in details based from IMSI number.

if still not resolved, then you can bring this issue to the higher authority i.e. Tribunal Tuntutan Pengguna and/or Suruhanjaya Komunikasi & Multimedia

This post has been edited by burunghantu: Oct 28 2010, 05:15 PM

Wah...broadband also can SMS kah ? Have to try mine

OK. Registered my BB yesterday Rm100 plus modem for the RM68 plan.

The worker there told me that only need 1-5 hours, max 24 hours. After 24 hours still dint activate so I call 1111. To my surprise the guy said my IC no is not in their database + my simcard S/N also not in their database.

Tried calling the girl number on the receipt but the answer I got is "sorry, salah orang"

The company name is Nasaria Holding Sdn Bhd, a legal and authorised Celcom reseller according to their website. Will call tomorrow to ask for explanation.

my speed.everyday i complain to Celcom CS but still no imporovement

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Added on October 28, 2010, 10:04 pm

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Added on October 28, 2010, 10:06 pm

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Added on October 28, 2010, 10:10 pm

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Added on October 28, 2010, 10:10 pm

This post has been edited by donat07: Oct 28 2010, 10:10 PM

wtf..... 20 times disconnected within 10 minutes...and it's not just me...everyone here as well

wat package you apply?

OK what the speed. the speed is up to 384kbps, on best effort basis.

my speed tonight.


although i'm experiencing slow connections but acessing VPN for my work is reasonable

This post has been edited by burunghantu: Oct 28 2010, 11:55 PM

yeah... this speed because the quota has been renew and because im staying almost less than 500 meters from their tower and my coverage shows 5(full) bar connected on HSPA network... anyways im frequently dc, and that make me fed up when downloading my student coursework attachment... :


see the test were always like this because my signal strength was very high...
wait and see when the FUP activated...

This post has been edited by mochachoke: Oct 29 2010, 02:03 AM

since last nite's major disconnection...now it only shows UMTS status till now, and no more HSDPA status...wth?

my broadband basic speed this morning;