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Enquiries/Recommendations WESTERN DIGITAL WARRANTY CENTER?, Where should I send?

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Sladenehc
post Jul 24 2014, 01:26 PM

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QUOTE(commanderz @ Jul 6 2014, 10:57 PM)
I from PJ only...can direct walk WD office ask for warranty claim ? My HD sudden not working and checkEd S/N until 2015
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Can you please tell me the WD location in PJ ?
commanderz
post Jul 25 2014, 10:37 AM

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i bring lowyat and claim rdy.....WD PJ only distributor store only
TSdoremon
post Jan 22 2015, 09:42 AM

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Just to share.

Viewnet (4th floor) lowyat plaza extend their after sales service for our convinence. Pay extra Rm10.00 they will make 1 to 1 exchange should anything happen to our harddisk for the first year only (I think valid for only 2.5" WD HD).

Can claim normal warranty but gonna take a while if we use their services.

This post has been edited by doremon: Jan 22 2015, 12:31 PM
ibanisme
post Mar 27 2015, 05:26 PM

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QUOTE(doremon @ Jan 22 2015, 09:42 AM)
Just to share.

Viewnet (4th floor) lowyat plaza extend their after sales service for our convinence. Pay extra Rm10.00 they will make 1 to 1 exchange should  anything happen to our harddisk for the first year only (I think valid for only 2.5" WD HD).

Can claim normal warranty but gonna take a while if we use their services.
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does it apply to a lost receipt also? i wanna claim one hd, but lost receipt, and i dont buy from viewnet
pandera999
post Mar 27 2015, 08:32 PM

모든 것​에는 정해진 때​가 있으니
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QUOTE(ibanisme @ Mar 27 2015, 05:26 PM)
does it apply to a lost receipt also? i wanna claim one hd, but lost receipt, and i dont buy from viewnet
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think its hard.. cz receipt is proof of purchase.. and u also not buy from viewnet. might be can.. i dont know. but.. it might be hard
TSdoremon
post Mar 27 2015, 11:12 PM

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QUOTE(ibanisme @ Mar 27 2015, 05:26 PM)
does it apply to a lost receipt also? i wanna claim one hd, but lost receipt, and i dont buy from viewnet
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Refer back to the original shop u bought or shoot direct to WD.

Get it done before gst smile.gif
shaun786
post Mar 28 2015, 11:57 AM

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Last time WD Support take from our home, now they not support
air_pull91
post Apr 24 2015, 05:03 PM

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hi all..
i would like to know if below address is still valid?
because my WD Black just die like last month..until now i haven't rma this HD..
and can i just bring the HD along or have to wrapping it 1st?
thanks a lot..

QUOTE(computer idiot @ Aug 17 2010, 08:53 AM)
» Click to show Spoiler - click again to hide... «

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This post has been edited by air_pull91: Apr 24 2015, 05:14 PM

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