Dear Sir,

I think we are not on the same page. I know what you meant by warranty yada yada..same T&Cs for 2 years and the 3 years extended coverage.

IMHO...warranty is warranty. Black and white of obligations, liabilities and so on. To me there is what called implied warranty. Implied as in not written but accepted. It is an accepted fact that a normal batt last at least 1 year (its bosch for god sake!!). So, Climacool's lasted 8 months. IMHO VW should have just replaced it rather than trying to find a loop hole to avoid replacing. Yes it is that simple. No point arguing till the cows come home on warranty..yada yada. Its called merchantable quality...a legitimate expectation by the customer to believe that the product is able to perform its intended use within its normal shelf life.

So, my guess since you didnt answer my hypothectical question like xenon lights buring after 1 month or wipers failing after 3 months, I take it that you will just replace it yourself. Well that is your perogative, but I believe many VW customers here feel otherwise.

Thanks

No problem yo..I hope I didnt offend you in any way..
Its not about who is right or wrong. Its about ...a brand who pitch itself in a certain way (relaibility is no problem we give you 5 years peace of mind warranty) and then takes you around the merrybush once you expect them to hold true to their promise.

But glad that Climacool got an resolution form VW. Goes to show the power of keyboard warriors...hahahahaha

p.s agree if there was any tempering to electricals which caused the batt to die early, vw dont have to change it. Also if leaving your lights on and forgeting to switch it off counts as well...

Ehh..I thought settled liao. Belum ka?

The reply from VW said positive wor..

Oh dear..

Looks like its another Forte situation revisted.
I think too many cars is not an valid excuse. VWM sacked their previous distributor for this problem and yet looks like its creeping back again.
So dissapointing as other german marquees still able to deliver very good service. My household has a Merc and the service rendered by Hap Seng Star is top notch. Went there to replace and to fix a glove box due to own nigligence (TNG Card got stuck) and they fixed it for free.

But do so and we lose our 5 years warranty lo.

And get to enjoy the drive down to Singapore. Splendid idea. Singapore got APR? Hahahaha..stage 1 anyone?

Most likely the 2010 Beetle. promo rates only for 2010 cars. Call and ask Sa will let you know

I heard 2011 cars are on the way. ETA end of Feb early March can get cars. DRL looks nice but from what I hear its an option. Must pay extra for it.
But since we Malaysia dont get to chose so unlikely it will come with DRL.

Yeah..I kinda of agree. For 2011 cars there is no L&S option, it has been integrated into the car. All cars come with L&S as standard. The DRL is actually an additional option overseas. So I dont think VGM will bring in cars with the DRL as standard for the 2011 cars. Because to do so, it will surely piss off 2010 buyers.

So..any news from anyone of 2011 Golf has DRL?

Cause kalau ada I want to retrofit and screw VGM nicely.

Damn rite..bugger it ...

Hi anyone here know who is the manager at Cergaz. I want to make a complain le..damn tired of Cergaz attitude.

SA and centre also. I was supposed to get my car today but SA called up and say ...errr..manager changed my car. Have to rearrange insurance and puspakom inspection. WTF?
Seriously thinking of cancelling the order. I have a sneaky feeling that they kinda bypass me for some VIP to get his/her faster. This is on top that I have paid my balance 2 weeks ago, everything was in order and SA told me that she needs 10 days to sort things out. Now 2 weeks down all this non sense came about..

I bought this car as a Valentine gift for missus..so now its already 1 week past deadline..missus getting pissed... hahahaha..and so am I.


Guess if I elect to take the car I wont be going back to Cergaz for this type of shitty service. God damn it..my worst fear has materialised even before I get my car. Crap service...VGM should take note of this!!

This post has been edited by gladfly: Feb 22 2011, 03:02 PM

4 OR 5 days only ...hmm perhaps anyone can let me know ..what is the usual delivery timeline? If Alias friend can do it in 4-5 days ..Cergaz taking 2 weeks is unacceptable. Utterly ridiculous. I am sure they will give some excuse..but hey not at last minute after the car is due to be delivered. Just my luck la I guess

I am being fair. Its ready stock. The car was in the showroom only AP not paid. Now I just spoke to the manager, he said that the car due for delivery today failed its PDI check. Which is weird since it can pass puspakom check and onbly fail on the day its due to be registered? God, they really do things last minute huh? And secondly, it does not bode well for me to know that hmmm a car can fail its PDI check in Malaysia while it can pass its PDI check at Wolfsburg. Unfortunately the manager thinks I am a complete sucker...not knowing I used to work for Honda (UK) Manufacturing, and try to pull a fast one say got defect. I think I am being bypass for someone else. Should I just make a fuss out of it and take this lying down or should I just cancel the order since it leaves a bad taste already.

hahaha..and I thought buying P1 and P2 only face this shit.

damn mine was mangy...and like Alias said..not very knowledgeable. Still I bought the car as I done my homework. heck I bought the car without even test driving it..my wife did!!

Should have gone to Wearnes and check out the babe first..

[quote=jwrx,Feb 22 2011, 08:36 PM]A car can fail local PDI for many reasons, most commonly is that it sustained damage during transit, ie scratches, or salt spray. Could even be things like mismatched rims or wrong spec headunit...lotsa reasons. happens all the time

[/QUOTE] If the car fail those there is no need to change car right? Simple touch up or change components can do liao lo. Mine change car wei...change whole car!!

But if u dont trust them...then can be just the dealer screwing you also...

[/quote]

Most likely lo... dealer screw me. Manager said electrical fault. WTF? If so how to pass puspakom check..or PDI at Wolfsburg. Somemore manager said no worries we change your car..just like that..so easy ah..AP no need to pay puspakom no need to check...can settle in 2 days wor. Kanasai I worried maybe they give me show room car le..so fast. Since the showroom colour same with my choice. How to check whether it is a brand new or show room ah? Looks like I better check kau kau before I collect the car.

Still not a very good beginning experiance with VW. Hope that it only gets better. But bottom line.. I would avoid Cergaz in future.. was thinking of getting passat CC for myself ..not anymore I guess.

This post has been edited by gladfly: Feb 22 2011, 10:58 PM

GTI 2010 for only 3 years I think