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 Air Asia V2, Q&A, Comments & One stop ctr

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Assassin
post Nov 8 2011, 11:24 PM

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even after currency conversion, the price shouldn't be so much different.
This only happens on international flight. make no sense at all.

deodorant
post Nov 9 2011, 11:25 PM

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Question to you guys about AA transfers.

If you go AA website, you can now buy "transfer" tickets. For example I can key in Origin Singapore, Destination Paris, and I can have the option to buy the SG --> KL and KL --> Paris together. You know ... like every other airline in the world.

Question though, is this any different from buying the two legs separately? As in, will they transfer my bags in KL automatically to the KL --> Paris leg? Or will I still have to check out, take bags, etc etc in KL anyways?
SpyMalaysia
post Nov 10 2011, 12:53 AM

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Hey you guys, just a word of warning about AirAsia policy of purchasing tickets at different times for the same flight, do not share a bag even with your wife, it is their policy to charge you for the extra weight.

Here is a brief of my story that I believe bordered on discrimination against disabled passengers, (I broke my kneecap after purchasing tickets).

My original plans were for me to travel alone but I acted upon AirAsia's advice to book an extra ticket for my wife and subsequently got penalised for it. Apparantly I am not allowed to share a bag with my wife if we did not purchase the tickets at the same time. So here I was on crutches listening to check-in staff saying I must pay for the extra weight or not be allowed on the flight. They seriously thought that I should have burdened my wife with 2 bags when I am temporarily disabled & cannot help her carry them. They could not accept this was an exceptional circumstance & show some common sense by allowing the combined weight for our baggage. An unbelievably inflexible attitude!

I would like to add that this did not happen in Malaysia, but we both travelled from Penang to KL & then onto Stansted & received fantastic customer service from AirAsia staff, and no, we did not have to pay extra for our shared baggage in Malaysia, this only happened on the return leg to KL.

Full story on my AirAsia complaint and poor customer service
thr33
post Nov 11 2011, 04:29 PM

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Is time to move..

http://forum.lowyat.net/topic/2105083

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