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Home Networking N Router By Asus RTN-66U / Asus RTN-16 / RT-N56U, Asus RT-N Series Supported Unifi

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ASUSmy
post Oct 6 2015, 02:07 PM

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QUOTE(Quanta @ Oct 6 2015, 01:33 PM)
My RT-N14UHP is really warm. (warmer than the BTU and warmer than TPLink 1043nd). Is this normal and will it spoil due to heat?
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Hi Quanta,

Normally router are design to open 24/7 and when the CPU usage is 100% it can go up until 90°C.

Thank you
ASUSmy
post Nov 5 2015, 10:01 AM

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QUOTE(WyffGoaL @ Nov 5 2015, 01:42 AM)
Hi ASUSmy,

Does a better router secure a better Wi-Fi channel or something? Or perhaps less frequency interference by other Wi-Fi users?

I'm living in a condo which is crowded with other users' Wi-Fi connections, my wireless is constantly being interfered.

In this case, which ASUS router do you recommend?

Thanks in advance.
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Hi WyffGoaL,

Replied your PM.

Thank you
ASUSmy
post Nov 6 2015, 11:42 AM

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QUOTE(tusb @ Nov 6 2015, 10:07 AM)
Hi guys,

I am on Unifi 50Mbps and recently replaced the TM router with Asus RT N66U. The first 2 months everything was perfect until this week when the wifi connection started to drop, or sometimes even get disconnected. However, the LAN connection was not affected at all.

On speedtest, normally I can get around 30-40 mbps on wifi connection. but when the connection drop, I will get around 5mbps and below. I need to restart to router to get the connection back to normal. This will not last long, it will drop back after 1 or 2 days.

Attached is the current setting for the wifi, for both 2.4ghz and 5ghz. Please advise, thank you.
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Hi tusb,

Can you try updating the firmware to latest and do a factory reset on the router.

http://www.asus.com/Networking/RTN66U/HelpDesk_Download/

If the LAN don't have any problem, there might be something is interfere with the WiFi.

Try change other channel. And is other wireless device also having low Speedtest result? Do try change to other server is you are using speestest.net to test the Internet speed.

Thank you
ASUSmy
post Nov 6 2015, 04:00 PM

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QUOTE(tusb @ Nov 6 2015, 02:59 PM)
Hi ASUSmy,

I ran a check, it said The router's current firmware is the latest version (3.0.0.4.376_3861-g11c21b3), though in the website I can see probably it already has a newer one (3.0.0.4.378.9235). Should I proceed?

Mine is using 2.4Ghz. There are complaints from the other device as well (5Ghz). On changing channel, do you mean the control channel?
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Hi tusb,

Do proceed with the update and yes you can change it at control channel.

Thank you
ASUSmy
post Nov 11 2015, 11:25 AM

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QUOTE(tusb @ Nov 9 2015, 09:13 AM)
Hi ASUSmy,

I already updated the firmware and change the control channel. But the problem is still there on the wifi. FYI, after factory reset, I restore the settings using the saved router settings, and only change the control channel.

And how about the channel bandwidth? Do I need to change anything? Coz I read somewhere, for 2.4ghz we should change it to 20mhz and for 5ghz change to 40mhz. I have not change it yet.

Please advise, thank you.
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Hi tusb,

You can try change the channel bandwidth of the router, but due to your Internet package is 50MB, I would suggest you to try set it to 40MHz, same go for 5GHz(you can set it higher than 40MHz).

And do try to update your WiFi driver too.

Thank you
ASUSmy
post Nov 16 2015, 04:32 PM

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QUOTE(Khalid21 @ Nov 15 2015, 09:39 AM)
my rt n 56u 5ghz very bad after upgrade to new firmware
set to 40mhz even worst , my iphone not even detect only separated by 1 floor below 3m+

current setting
20mhz
off airadar
fix channel to 38
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Hi Khalid21,

Can you try do a factory reset and see that it helps, and try setting different channel for the WiFi.

Thank you
ASUSmy
post Nov 23 2015, 10:33 AM

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QUOTE(xplayxtreme @ Nov 22 2015, 08:38 PM)
hi guys, im thinking of replacing my old TM adsl router..can you suggest any good router below RM200 for me? currently im using streamyx 8mbps.
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Hi xplayxtreme,

Currently we only have one model of modem router that is under RM200, DSL-N12E_C1. You can visit our website to know more about this modem router.

http://www.asus.com/Networking/DSLN12E_C1/...chKey=dsl-n12e/

Thank you

ASUSmy
post Jan 8 2016, 12:19 PM

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QUOTE(Eng_Tat @ Jan 7 2016, 07:05 PM)
all this while the firmware was latest. now the router is acting again, the line is still dropping intermittently. are we able to rma in this case? or we must wait till the router is dead?
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Hi Eng_Tat,

Try switching to other WiFi channel, and is all the device are having the same problem? If yes(even changing different WiFi channel), you can send back to claim warranty.

Thank you
ASUSmy
post Mar 30 2016, 11:58 AM

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QUOTE(chamelion @ Mar 30 2016, 11:09 AM)
Hi,

Unifi 5 need to use RT or DSL?

Tq
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Hi chamelion,

For UNIFI look for models with RT.

Thank you
ASUSmy
post Apr 14 2016, 10:02 AM

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QUOTE(iv'N @ Apr 14 2016, 09:00 AM)
What are suggested routers for time?
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Hi iv'N,

What Internet package are you using.

Thank you
ASUSmy
post Jul 5 2016, 11:52 AM

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QUOTE(silvermuse @ Jul 3 2016, 11:31 AM)
Hi. anyone using RT-N12HP with IPTV? how is the connection?
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Hi silvermuse,

May I know what IPTV is that?

Thank you
ASUSmy
post Jul 11 2016, 05:50 PM

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QUOTE(vivre @ Jul 8 2016, 06:50 AM)
Hi AsusMY,

How can I easly set up a cron job - to update IP address to SmartDNS server every five minutes. Tried using the DDNS thingy, apparently it's not updating as intended that I decided to trigger the update from the router itself. TQ
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Hi vivre,

May I know what is your router model and how you set the SmartDNS on the DDNS page?

Thank you
ASUSmy
post Jul 12 2016, 05:20 PM

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QUOTE(vivre @ Jul 12 2016, 06:55 AM)
TQ for the swift reply. Mine is AC88U. Im subcribing to GetFlix and planning to trigger the update based on this guideline:

https://getflix.zendesk.com/hc/en-gb/articles/200576025
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Hi vivre,

If you are trying to trigger the update using the the ASUS router, I believe you will need to know how to use Telnet to our router in order to do so.

As for the Dynamic DNS, what server has you tested? It seen like it will use the DDNS that you have registered to get the WAN IP address.

Thank you
ASUSmy
post Sep 6 2016, 03:46 PM

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QUOTE(kennytee @ Sep 4 2016, 11:50 PM)
Hi i wanna to check with it about maxis iptv astro, which model capable for the support?
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Hi kennytee,

Currently our router are not yet able to support the Maxis IPTV.

Thank you
ASUSmy
post Nov 21 2016, 11:50 AM

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QUOTE(vccy118 @ Nov 18 2016, 09:52 AM)
Hi, I want to as if Asus RT-N10 can support unifi and hypptv? Want to make sure before purchasing, thank you!
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Hi vccy118,

Yes, RT-N10_D1 does support UNIFI. But if your UNIFI package is 30Mbps and above, I would suggest you to go for RT-N12HP and above.

Thank you
ASUSmy
post Nov 22 2016, 12:33 PM

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QUOTE(koopa @ Nov 22 2016, 11:52 AM)
Any Asus router that will support Maxis Fibre WITH Astro IPTV?
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Hi koopa,

Currently we don't have any router that can fully support the Maxis Fibre ASTRO IPTV.

Thank you
ASUSmy
post Jan 23 2017, 09:31 AM

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QUOTE(ryan85koo @ Jan 21 2017, 10:37 PM)
Hi ASUSmy,

Want to ask which router suitable for TIME internet as the original router provided (dlink) coverage is not strong enough.
Preferable budget below rm300.
Thanks.
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Hi ryan85koo,

May I know what is your TIME Internet speed? If it is 100Mbps and above, I would suggest you to go for router that has 5GHz.

For wide coverage, you can have a look this mode RT-AC55UHP. The SRP now is RM572.

Thank you
ASUSmy
post Jan 23 2017, 02:48 PM

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QUOTE(krofal @ Jan 23 2017, 12:45 PM)
Hi ASUSmy,

I'm currently using the RT-12N D1 but it is unable to provide coverage for the entire house (double story). Some area wifi strength is weak and speed is below 1Mbps.

Will changing to the RT-AC55UHP increase the coverage area? Currently using the 30Mbps Unifi pending upgrade to 50Mbps.
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Hi krofal,

RT-AC55UHP will provide better coverage compare to the RT-N12 D1.

Depending on the house structure and the location the router located, RT-AC55UHP usually will have 1 to 2 signal bar better compared to the RT-N12 D1.

You can even change the RT-N12 D1 to Repeater or Access Point mode to provide WiFi signal coverage.

Thank you
ASUSmy
post Aug 11 2017, 03:50 PM

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QUOTE(Rei7 @ Aug 11 2017, 02:37 PM)
ASUSmy How do I configure IPV6 with RT-N56U. Firmware Version:3.0.0.4.374_979
Doesn't seems to work for some reason.

user posted image
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Hi Rei7,

The current latest firmware for the RT-N56U is 3.0.0.4.380.7378. Try updating it to the latest. Do a factory reset after the update and redo the setting.

As for the IPv6 setting, it is correct as shown by you. If you still unable to get the IPv6, try contacting TM whether your area is IPv6 supported or not.

https://www.asus.com/Networking/RTN56U/HelpDesk_Download/

Thank you
ASUSmy
post Aug 14 2017, 04:45 PM

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QUOTE(koopa @ Aug 12 2017, 05:52 PM)
Anyone got the router to work with  Astro IPTV?
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Hi koopa,

If you mean for TIME ASTRO IPTV then our router can support as it won't effect the IPTV when changing the router.

As for Maxis ASTRO IPTV we unable to support, but no problem for Internet and VOIP.

Thank you

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