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 Maxis iPhone Discussion Thread | V2, Strictly Rates/Plans Discussion ONLY

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deepan84
post Sep 26 2010, 06:21 PM

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QUOTE(s3an_looi @ Sep 26 2010, 02:08 PM)
Maxis say can. I try cannot say it's not available for my ivalue plan. Sux
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i call maxis redi. they say ivalue customers can subscribe coz im currently subcsribed to it from my previous value80.. so they6 kinda continued it to my ivalue2..
deepan84
post Nov 29 2010, 08:19 AM

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QUOTE(shamsulaswad @ Nov 26 2010, 03:25 PM)
Hi All,

I'm not sure if somebody has brought this thing up as I could find any in this topic. Will we be eligible to apply any Value Extras example Extra SMS with our iValue plan? For instance, we already have 200SMS but it is not enough for me so I'm gonna add another 500SMS for extra RM8 per month. Looking at maxis website, one condition to receive the extra value deal is to subscribe Value Plans or Family Plus Plans.
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yes u are eligible. im on ivalue2 and subscribed to the valuesms. call CS to verify..
deepan84
post Jan 24 2011, 05:27 PM

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QUOTE(Pennywise @ Jan 3 2011, 07:51 PM)
Following my purchase of the iPhone4 from Maxis center. After using it for 3 days, I noticed a clicking sound whenever I shake the phone. Compared to my friends and colleagues unit, I noticed something loose inside. We tried to remove and put back the sim card but same problem.

Hence, I brought it to Maxis center. Prior to the warranty, I restored the phone to factory setting and found the phone unable to boot because I had already jailbroken it with limera1n. That is the shortcoming of it.

Then I took it over to the Maxis center and blame it on the loose part within. They agreed for a 1 to 1 exchange. It was the Friday before Christmas. They told me needed 10 days for Brightstar to send a replacement unit. Damn!! Replace one unit also take 10 days. The staff there tried to rush for it before Christmas but ask me not to put much hope.

Sure, on the Wed of Christmas week, they called and said the replacement unit is here. I got it, happy and no more sound. New IMEI number, new unit! smile.gif Yay!

Thumbs up for Maxis service!
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urs might be a refurb unit. lolz.
deepan84
post Feb 9 2011, 09:26 AM

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QUOTE(spycat @ Feb 9 2011, 09:03 AM)
hello... i want to ask newbie question about iphone 4 maxis ivalue plan
my new job will make me call people so I think gonna to take iValue 4 plan
so  the
free local calls is 2500 min
free SMS is 800 SMS
my question is
1. is that free local calls is only maxis - maxis or only maxis - other telco also can?
2. i always sms my friend and it always more than 800 SMS. is that free SMS is only maxis - maxis or only maxis - other telco also can?
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1. maxis to other telco
2. maxis to maxis only.
deepan84
post Jun 9 2011, 05:06 PM

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guys, just say i have dis situation.

bought iphone4 on 28 may 2011 with ivalue1. now check outstanding is 300bucks as per today and its barred now. logic given by CS is call n data was prorated and billin resets on 1/6/2011. thus ur data was prorated on may2011. so u got charged 250bucks extra. can i still fight wit dem n tell dem i was not informed bout the prorated part n want dem to waive my 250 bucks data charge coz rightfully after i bought d fone it was always inside d 1gb limit. and it wasnt stated anywhere in d contract dat my billin wud start on 1st every mth. now they unbarred me temporarily but have to make min payment of 150bucks. i guess im stil bein charged for the 250bucks.

so wats d chances i can get d 250 waived?
deepan84
post Jun 13 2011, 07:44 AM

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QUOTE(HerbsandBeauty @ Jun 12 2011, 11:38 PM)
I've called up Maxis 123 to file my complaints today! And, I've now converted my lines to other operators.

Things are like this, share with u all.. Hopefully you won't get caught with this ''being CHEATed'' experience!

I went to Maxis center KLCC last month on 17th May to upgrade my data plan from 500GB to 1.5GB; at the end of the billing day, what I got it's excess data usage! Guess what~ my actual data usage for the entire month is only 462MB, not even excess the old quota 500MB, and I'm actually upgraded to 1.5GB..

So, I've found out from Maxis center in The Gardens today that they'll separate the charging rate base on 2 different plan based on before and after 18 May. I was being double charged based on this calculation
1)24 to 18 May: pro-rated daily usage = 500MB / 30 days x 25 days;
2)18 to 24 (my monthly billing date): pro-rated daily usage = 1.5GB / 30 days x 6 days.

So even though my usage is less than 500mb, but based on pro-rated calculation, I have used more than allowed. So I was charge crazily expensive data charges!

This is an idot calculating system! .. Or, rather to say, it's a gimmick for them to earn millions of dollars /mth from customers''so-called' excess data usage!!

And, the time I was ugrding my data plan, no customer service representative explain this point to me !! So, I'm feeling being cheated !!

You paid to upgrade your data usage, but grab an "extra charges" at your billing date!
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QUOTE(Dreamie_gal @ Jun 13 2011, 12:26 AM)
hey guys,
I got the same situation like yours too...
i got my phone on 30 May 2011 with ivalue1.
My phone got barred today and i make the payment without checking d bill.
i got a shock now as my data charges alone is RM240.
anyone experience this before???
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i got the 250 waived.

1. i told dem its not in d contract for dem to prorate the 1st mth bill.
2. SA shud have informed us wen we bought d fone but failed to do so. and im stil in d 1gb limit.
3. its common sense to assume dat billin starts on d day we bought the fone.
4. if they dun waive, i wil bring d issue to newspaper, tribunal court and consumerism ministry.

they kecut and said they will waive straight away. do up ur voice to sound stern n angry.
deepan84
post Jun 13 2011, 12:21 PM

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QUOTE(XxJiaQianxX @ Jun 13 2011, 10:40 AM)
hey guys , i got some simple question need u guys to clarify for me

1. im currently subscribe the Iphone Idata Plan (iData 3) which is 3GB local data included. this plan is unlimited ? 
2. im currently at kampar (perak) area study , my speed at this area is really slow like hell , izzit consider area problem ? or other problem ?
3. can i make a complaint about the speed that i suffer now ?

thanks a lot ...
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1. no. anythin xtra will be charged.
2. area problem
3. yes. call Maxis CS n complain.
deepan84
post Nov 13 2011, 06:06 PM

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QUOTE(xwhizx @ Nov 13 2011, 12:18 PM)
at least they should have a section for IP4s. At least 'a coming soon section'..

now nothing on their website sad.gif
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this reminded me of the iphone 3g launch in malaysia. d more maxis waits, the more customers they will lose.

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