whereas I can see some of you are getting more than what you subscribe for, is there any "secret" or some kind of tweaking here?
Mind to share? Appreciate PM, tqvm!!

i wanna ask, my fren using tp-link adaptor but cant connect the tmnet router. What i saw is, the adaptor can detect the router, but when press connect, keyed in the key, then the adaptor cannot detect the router, keep on repeating the same thing, also no use. tried reinstalled driver, restart router, restart modem also cant.. pc also restarted.

Quick question. Those green dustbin look alikes, are they called FDCs (Fibre Drop Cabinets)? Just wondering.

Recently got Unifi 20mbit. Downloading at around 1 mbit. What a waste.

@cannavaro

fluctuating to around 100 KB/s for MU, but not constant either. This is a supposedly 20mbit line.

@djhenry91

they called twice to advertise and still screwed everything up. Maybe you're better off without their calls?

Hey guys,

I've been using Unifi 20mbit for about a week now and am very unhappy with the crappy quality. The IPTV is also unwatchable. I'm definitely not paying for this crap.

What's the process to switch to 5mbit? (is there any lower package? I can't even get 5mbit with my supposed 20mbit package currently)

Thanks

^unwatchable meaning constant blur / lines / etc. It was already like that when they fixed it. In fact, they changed the STB already. No difference.

They did speedtest with their laptop(s) connected via Ethernet and couldn't get good speeds either. Said there was some 'maintenance' going on....

Speedtest results :

IP range : 110.159.*

Down: 1512 kbps
(189 KB/sec) 
Up: 2878 kbps
(359.8 KB/sec)

They told me I could downgrade... Hmm I have to pay extra now?

@cannavaro

TTDI. There's loads of Unifi posters near my place advertising 'high speed broadband' 

@Yoda

Using Unifi 20mbit for less than 2 weeks. Everything is new. Never gotten 20mbit speeds before. Even the TM people who checked the fiber cable and tested with their own laptops (both wired & wireless connections) don't know what to say anymore, just the usual 'wait' and 'problem with the port' crap.

Hello all,

I need some advice.. I have some problem with my ping test. Always encountered loss packets. How about you guys?

I cant even gets 10mbits now... using 20mbits package...

Anybody got this porb...

Line will be drop after using the max speed(500kb/s - 600kb/s)... then ok again... on9 gaming keep dcing...

Are you using VIP5? I'm getting the same download speed and can't help but notice that it's still only 10% of 5mb. It should be at least 50%...

meh you tube is now slow. can't stream 1080p smoothly anymore. gonna call their hotline and ask about this later.

u mean ask them refresh the connection ?

buffering! buffering!
Reminded me of screamyx. I'm not happy.
Whats the point having 20mb line when u cant even stream a friggin small 360p video ? 

how u make that d/load n upload appeared ?

Please take note on these updates pertaining to UniFi installation:



1.      Installation appointment slotting

Due to the upcoming festive season, NO installation appointments are to be slotted by SP Processors on September 10 AND 11, 2010.



2.      Installation charges

-          Effective October 1, 2010, installation charges of RM 200 will be applied across the board for ALL UniFi packages.

-          The installation charges will be spread over a period of 5 months @ RM 40/month and will be included in the monthly bill starting in the first bill.