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Streamyx StreamyxCoolUniPack V4, Discontinuation of CoolUniPack now
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steventan85
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Jul 30 2010, 08:41 AM
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QUOTE(omg528 @ Jul 30 2010, 07:29 AM) what can i do if my house fixed line havent come to my house and apply yet.. argh...my coolunipack keep delayed due to this problem!!! go SAMS and call the contractor hp no. if listed there.. call to TM100 to ask for the contractor no. also
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steventan85
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Jul 30 2010, 09:05 AM
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QUOTE(~Battousai~ @ Jul 30 2010, 09:01 AM) guys from the Dlink router page where do i go to see the SNR margin etc ? 1st page after u login into it
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steventan85
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Jul 30 2010, 10:02 AM
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QUOTE(~Battousai~ @ Jul 30 2010, 09:56 AM) its not there..but my friend told me to look under status->statistics im using the SEA firmware so is my line ok? for 1mbps ..its ok... line attenuation very bad ...> 45 .... SNR very bad too <20 ..but as long as no frequent disconnection , its ok
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steventan85
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Jul 30 2010, 12:15 PM
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QUOTE(~Battousai~ @ Jul 30 2010, 12:09 PM) so this is phone line problem right ? if i make a complaint to mcmc and the other dept will they be able to do something ? maybe tm come change ur wiring for u ...
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steventan85
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Jul 30 2010, 04:30 PM
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QUOTE(DianaChong89 @ Jul 30 2010, 04:25 PM) hello everyone.. may i know this cool unipack is valid until when? i heard the offer ends today. Is it true or it's just rumors??? pls help~~ thanks people  no one knw...it may not true
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steventan85
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Aug 1 2010, 01:42 PM
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QUOTE(silentser @ Aug 1 2010, 01:17 PM) arent we deposit rm75 for advanced payment? where the heck that rm75 go to? hi kids , its deposit .pls wait for ur paper bill and see on top of the bill wondering why so hard for all the kids here to understand the bill ? 1st month = RM75 + monthly fee (50% disc.)+monthly fee + taxes ....
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steventan85
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Aug 1 2010, 04:06 PM
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QUOTE(synz @ Aug 1 2010, 03:53 PM) if im an existing user of streamyx paying rm66/month. so what is the charges? only the deposit of RM75? the line is not under my name. RM66 ? 512kbps ? www.streamyx.com.my under coolunipack or 1st post .pls dont expect spoonfeed by us ...1more time and ur post will be reported
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steventan85
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Aug 2 2010, 12:02 PM
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QUOTE(mengsuan @ Aug 1 2010, 09:54 PM) Be courteous if you want to help. TQ not to say duwan help , but this kind of questions have been repeating for 100x ... some even can refer to 1st post
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steventan85
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Aug 2 2010, 01:50 PM
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QUOTE(marilynn_levisque @ Aug 2 2010, 12:56 PM) I've been trying to call Bangsar TMpoint but no one picked it up. It has been almost 3 weeks. This is insane. I've called TM Call Center plenty of times but they had yet to give my any feedbacks. I've been told my application was not in their record, so what do I need to do now? Re-apply one more time? That's BS! u called to their branch ? u shouldnt do that ! .... pls go to the branch personally ... so that u can get ur things done  Added on August 2, 2010, 1:50 pmQUOTE(semester @ Aug 2 2010, 01:18 PM) Today go to terminate the streamyx and reapply the Cool Unipack (situation 2). Hope TM can settle my case as soon as posible. it might need 30days+ to get it done ... This post has been edited by steventan85: Aug 2 2010, 01:50 PM
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steventan85
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Aug 2 2010, 04:56 PM
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QUOTE(marilynn_levisque @ Aug 2 2010, 03:23 PM) I think the manager(?) or whoever just called me, and he told me to go to Bangsar TMpoint to recheck my application in case the man at the counter "terlepas pandang" and didn't process my subscription. Way to go, TM. I am so freakin' pissed. Oh and the reason I called the branch was because TM call center told me to! They couldn't do sh*t because my application was not in their record thus they couldn't arrange a technician to come to my house. I will visit TMpoint Bangsar and someone's gonna have a bad day tomorrow.  yeah , arent i told u d...visit the branch called to hp juz nw and told me i will only get order no. after 2-3working days
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steventan85
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Aug 4 2010, 02:06 PM
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QUOTE(~Battousai~ @ Aug 4 2010, 02:03 PM) just to confirm, format new copy of windows 7 then the 1gb is enuf ? and also when i format can i totally clear the HP OS ? 1gb is actually enuf for normal web surfing and movie. get a 8gb pendrive and use it for readyboost . its very significant
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steventan85
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Aug 4 2010, 06:12 PM
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QUOTE(super_evil_alien @ Aug 4 2010, 06:06 PM) Want to ask something. In your application status will plan name will be "Streamyx 384kbps (Cool Unipack)" even though you applied for the 4mbps/2mbps/1mbps? NO! .. it will be stated 1/2/4mb there
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steventan85
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Aug 4 2010, 06:14 PM
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QUOTE(opera33 @ Aug 4 2010, 05:47 PM) I have complaint to MCMC since april, and my 4MB only get installed today.....When i apply, TM say no 4MB in my area.....so install 1MB.....then i make complaint.....drag and drag....the Manager came my house last 2 weeks, and tell me 4MB can! Now got it already  i no afford to wait for 3months if like that ~  but i get my things done with some ppl help
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steventan85
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Aug 5 2010, 12:11 PM
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QUOTE(QuickFire @ Aug 5 2010, 10:20 AM) I recieved the rental fee for the first month and just paid it, coz they said it's just for the first month and I wont see it again. Second bill came and the fee was still there. Called them and they gave some BS reason and said just pay it and I wont see it again. I emailed them and demanded that the fee be dropped, they replied saying they will (probably) give a rebate in the coming months. Just email them kao kao. If they dont reply, email again 2 days later. You can go to tmpoint but I hate queuing up. cc an email to hotline@mmail.com.my.... pretty easy
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steventan85
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Aug 5 2010, 05:43 PM
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QUOTE(marilynn_levisque @ Aug 5 2010, 05:05 PM) After all the rough patches that I had to go through, a man finally came to my house 5 mins ago and installed the wifi modem. I am using own my precious Wifi now and it's surprisingly fast!  Yay! Now I am waiting for the Netbook to arrive! Pre-installation: I did go to Tm Point Bangsar on Tuesday and asked them to re-check my application. Turned out that doofus before didn't even process my form and the lady at the counter found my application form in the freakin' drawer. Thanks to the lady, if it wasn't for her they wouldn't register my application at all ever. Next to look forward to: HP netbook. *fingers crossed* thats their attitude. luckily he never thrown ur form.
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steventan85
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Aug 5 2010, 09:41 PM
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QUOTE(Eguy1314 @ Aug 5 2010, 08:15 PM) TM has already confirm it's 2 years and hp shows 1 year because cannot update in the system.HP has already confirm it's 2 years warranty.Juz show ur receipt to them to repair. warranty TM and HP 2 years So even if i check my netbook warranty in HP website and it stated for 1 year , still it was actually 2 year right?  Which mean i no need to email to Tm? 1. why do u need to email TM ? TM is ISP , not NOTEBOOK manufacturer .even if u want to email , send an email to HP pls
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steventan85
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Aug 6 2010, 08:21 AM
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QUOTE(Kr0ll3R @ Aug 5 2010, 10:15 PM) "" In normal circumstances, our Carepack team will automatically update the warranty in 2 weeks after shipment delivered.
However, due to high volume orders we have for this TM campaign, kindly expect a slight delay on the registration completion. Our Carepack teams are working on the registration batch by batch. Once the registration is completed, you will be receiving an E-certificate via email.
Meanwhile, we have alerted Carepack to expedite this.
Should you not receive the mentioned E-certificate within 2 months, please do not hesitate to contact us again.
Sorry for any inconvenience caused."" A reply from TM Carepack team, just wanna share with guys~ its hp carepack team . i juz received my E-certificate frm hp yesterday after 3months waiting  its proof of purchase from hp  Added on August 6, 2010, 9:46 amthe HP order status page is wrong pls use tis 1 >> http://orderstatus.hp.com/os/public.tcl?lang=enThis post has been edited by steventan85: Aug 6 2010, 09:48 AM
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steventan85
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Aug 6 2010, 05:47 PM
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QUOTE(Kyoshiro @ Aug 6 2010, 02:51 PM) guys, where should i get my streamyx zone ID? I recieve no emails about this same with ur streamyx login id
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steventan85
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Aug 12 2010, 01:40 PM
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QUOTE(V-sign @ Aug 12 2010, 12:51 PM) guys...i wanna ask about the streamyx zone id...if i subsribe the 4mb package then i go to the streamyx zone n log in...the speed is depends on the area or got 4mb speed??? streamyx zone only 384kbps ....
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steventan85
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Aug 12 2010, 01:55 PM
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QUOTE(elaineliew88 @ Aug 12 2010, 01:41 PM) hi want to ask i subscribe new phone line for this package then they stated the rm26 rental is free..so is it free only if i don't use the line to make outgoing call and receive incoming call or free even i use to call other line?tq u wont get charge for RM26 even if u use it ...
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