hmm.. I do believed he got some bad customer service. a bit arrogant, maybe he is confident of his product pricing which i may say cheapest in the market. (this is applicable for my tissot model only) end up I bought directly from shop. (not because of bad customrt service) because I couldnt wait any longer as he cant promise me to get that particular model ... I do applogize to him before I want to get the watch outside,

then he reply something that I felt very unprofessional which resulted me never come to him again even I know can get better deal from him.