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> Bad experience dealing with DAVIS, the so called "reputable safe trader"

Sargeant Pepper
post Jul 12 2010, 07:39 AM

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Hmm, waiting 3 weeks just to be informed that the item out of stock? that's a terrible customer service. Furthermore, he rushed you to pay w/o telling you someone is paying for the last watch and the delay part first.

Even if they are busy, that doesn't give the "Safe Trader" even the one w/o tag to treat their customer like that.
Sargeant Pepper
post Jul 13 2010, 04:21 PM

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QUOTE(ramp @ Jul 12 2010, 10:03 PM)
Bad attitude of seller, sad.gif
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yeap, totally. if too busy to layan customer at LYN, get staff to help.

But what really annoy me is that he's selling a watch that already got someone paying for it.

Don't abuse the "Safe Trader" tag. DAVIS conducts only make people doubt the reliability of the tag.
Sargeant Pepper
post Jul 13 2010, 05:07 PM

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QUOTE(AskarPerang @ Jul 13 2010, 04:49 PM)
The "Safe Trader" tag means that the forumer can be trusted and will not cheat / con.
Got nothing to do with the seller attitude actually.

Please read the story properly. It's not a con case but more like a bad attitude seller case.
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Yeah, the tag doesn't related to seller attitude.

QUOTE
The tag is not just a tag, it would mean that you will have to adhere to a high level of conduct when doing transactions whether it be buying or selling. Failure to live up to the tag will result in it being removed, and if you lose it, you will never get it back.


again, what concern me is that he's selling a watch that got other customer paying for it. I don't think selling like that is the high level of conduct. It's just my opinion. smile.gif

Sargeant Pepper
post Jul 14 2010, 01:55 PM

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tarik balik the "tag" would be too much, because if the tag kena tarik balik, he can't get it back...stern warning should be placed first. Anyway, does Davis knows what's going on in this thread? he need to know.
Sargeant Pepper
post Jul 17 2010, 11:20 AM

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QUOTE(huangyong @ Jul 17 2010, 10:33 AM)
hmmmm....firstly i think, if he is serious in doing this business, he should get a staff at least to attend to sales in LYN if he is so busy.

secondly, forum sales is kinda pain in the ass, there is hardly any special automated database to handle sales for the seller. If e-commerce website, then if one product is bought and purchase, the item is automatically deducted from the inventory, and send an email to the seller to alert him that one item just sold, please reserve.

So i think it is kinda inherit problem of forum sales, but Davis handle it the not so right way..

my 2 cent..
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Yeah, I agree with you. I guess he think he got nothing to lose if he do like that. He's business seems to do very well, so what happen in TS case is not something that bug him much.
Sargeant Pepper
post Jul 20 2010, 12:43 AM

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QUOTE(DAViS @ Jul 19 2010, 11:57 PM)
Money in, get allocation. Money late in, would be sold off.

Stock allocation would be compromised between Davis and Distributor. If they said No, I cannot get any means no.

Distributor ordered from Casio Japan, although the stock is in order list if item never come in, we cannot do anything. All the final stock level would only know in shipment list.

Davis is registered Casio Dealer, that is true. We are promoting our dealership status because we are running real business.

To some people whom commenting please keep your BS comments to yourself. You never PM me.

If not happy please voice, if already not happy please do not bank in.

We do stock reservation by following real physical money in. Whoever telling us do reserve we are not really care. Blame this to LYN FFK culture.

Even you are not happy, nobody can stop you are unhappiness thus we are offering GLX-6900-1 or GLX-6900-7 to you immediately. Even you want it now also no more.

To whoever whom interested with the case, read all the PMs in screenshot.

To xphossis, before you know the "rudeness" you better find out from mod what is happened at the back. If you don't know anything bad happened at back you may ask. If this message is so bad to the troublemaker, I believe it has removed.

Thank you.


Added on July 19, 2010, 11:59 pmAdditional info:
We are registered Casio dealer for Timepiece, Calculators, Electorinic Musical Instruments & Camera.

Call them up to find out more or just ask the operator who is Davis, she can answers you right away immediately.
http://www.casio-intl.com/support/sales/wat.html


Added on July 20, 2010, 12:09 amI just realised the TS not posting previous messages before this?
http://s.lowyat.net/uploads//attach-94/pos...-1278820694.jpg

Mind to upload more? Is getting interesting to me. smile.gif

I am not sure did I chasing for payment as fast as possible? I bet I would for whoever deal with me before.

Whoever bank in first he/she got the stock, that is the golden rule for online business especially for limited edition or limited quantity products.
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DAViS, I understand the 'golden rule' of first come first serve basis. Thanks for pointing that out. According to the TS, he wait for 3 weeks before you told him the item OOS/not available for his order. Is it true? I like to know your side of the story.

I like to share my own experience buying stuff here in LYN, one time I like to buy a pair boots, however there's another girl enquiring about the same boots earlier than me. The seller, instead of asking me to pay and see who pay first, me or that girl, she ask me to wait for some time so she can confirm with that girl whether she can fit the boots and confirm the buy. So I agree to wait knowing the boots might be sold to other girl. Once the seller confirm the other girl not buying the boots then only the seller talk about payment with me.

Maybe you can try something like the boots seller did, so this kind of situation won't happen again.

Maybe you can fill in TS side of the story to clarify the whole situation. The other BS-ing about this because it's something that concern them, it's about customer service. Sorry that we didn't PM you about this thread, Actually I'm about to PM you this thread, but for me, I didn't PM you because I think it's something that the TS should do.

This post has been edited by Sargeant Pepper: Jul 20 2010, 01:00 AM
Sargeant Pepper
post Jul 20 2010, 02:02 AM

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QUOTE(DAViS @ Jul 20 2010, 01:47 AM)
Read first talk later. We gone through 3M education before.
Thank you.


Added on July 20, 2010, 1:58 am
If I remember correctly TS told me getting a pair of watches, I can't remember which model. He seems slack on replying while holding my stock.
Not sure what is his mind, that is why I asked is he another guy alan something. That guy is about to make payment since the sales closed by my salesman earlier fast and clean so as a boss like me I have to honour the sales to him but TS is slow and long waiting thus I don't put much hope for the deal can be on. FFK is kind of super normal culture for LYN, since I get used with it, members should get used with my simple rule also first money in, he/she got it first.

About the waiting period I got informed him after he made the payment. Since Casio Japan not given enough stock for Malaysia market, my share for the watch has to let go to other dealer because I got my share of business earlier than others. Is about fair business deal cutting the pie among dealer.

About the boots story may not apply on my business model. Each enquiry is each opportunity for us, we cannot afford to let others FFK jeopardising our business. Once a mod told me to put up the FFK or bad buyer list, I told him he needs to press the page down button by holding it for 3 seconds previously but now is 5 seconds! To make a better trading place I choose not to put the list up because it makes nothing good to community.


Added on July 20, 2010, 2:01 am
At the same time mind to enlighten me for this case in my position? Since you give prejudice impression on this case against have you know things before hands?
If not just ask first, I am not get used with kopitiam flaming style.
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I see, thanks for taking time replying my questions biggrin.gif
I hope this would settle nicely.

edit:
I like to openly apologize to DAViS for my comments earlier in this thread, yeah, that time I'm annoyed w/o knowing your side of the story. I comment like that because I'm the type of buyer who pay ASAP and settle stuff quickly with seller, so that's why I'm annoyed. I also not used with Kopitiam, but I admit my post give prejudice impression. Sorry again DAViS.

To other LYN member, I'm not siding DAViS or what, neither TS.

This post has been edited by Sargeant Pepper: Jul 20 2010, 02:11 AM

 

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