K, i'll try looking up the contact for the customs dept.

JutaMind,
How many botol of supplements in your last order via DHL ?

Total value of the offer is about usd 70, consisting of 2 bottles of supplements & 3 bottles of creams

if I want to order 4 bottles of different product of supplement from IHerb via DHL, don't know whether it will confiscate by kastam or not.
Normal Mail is take too long to reach here

If you choose DHL or UPS International as your shipping method, they'll send an itemized invoice along with your order. These invoices will indicate the name of each product you ordered, the quantity of each item, and the cost.

If it's indicated health supplements, it will be checked by the medical team, then pass to Customs...

If it's held in the Customs, DHL has to go n collect on behalf of their customer and charged the fees incurred to the customer...

Hi All, I ordered through iHerb on last week, and receive the parcel a week after. Unfortunately, in my box comes with the warning letter from the Pharmacy Department. I just bought 6 different bodybuilding supplements which is just multivitamins, omega 3 and digestive enzymes. There are supplement company in Malaysia but they markup their price so high. At iHerb you can get the same thing with such a good bargain. Hmmmm. It seems I cant buy it anymore in near future. Luckily I didnt get to repeat my order yet.

I hate to dig up old threads but I really think this law is ridiculous. I just ordered some vitamin D3, K2, krill oil and astaxanthin and the reason I did that is because the ones sold on Lazada or other Malaysian websites are unfairly priced at 5x the prices on iHerb. The problem is that I’ve already made my orders and they’re already shipped, only to know that they might get stuck at the customs.

Some crucial supplements are just not available in Malaysia and even if they are, they are prohibitively expensive. I hope they’ll be changes to this ridiculous law and that all Malaysians are allowed to enjoy affordable supplements.

Did your shipping go through?

Just Ordered from iHerb , hopefully can get the items within 2 months ..... i had separated 2 orders which each parcel less than 2lb weight .

will try to update over here once receive it .
iHerb > Just key in the coupon code AOG4856 for US$10 discount[SIZE=7]

https://www.iherb.com/?rcode=AOG4856

This post has been edited by collarpinmalaysia: Jul 7 2018, 12:00 AM

Nah , its about RM160 each parcel . Just test out if everything ok . I dont wanna wait 2 months for first parcel then place order again and wait for another 2 months.....

if it come through then i will get both parcel in the same time . if it doesn't then ....let it be .

The estimated delivery day is --- Friday, July 27th - Wednesday, August 8th .

iHerb > Just key in the coupon code AOG4856 for US$10 discount

https://www.iherb.com/?rcode=AOG4856

look how slow it is ........ it's been 4 days and the parcel still at melrose park.............

Jul 7, 2018
6:06
AM CDT
UNITED STATES
EN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTER
5:51
AM CDT
UNITED STATES
ELECTRONIC NOTIFICATION RECEIVED: YOUR ORDER HAS BEEN PROCESSED AND TRACKING WILL BE UPDATED SOON

Jul 9, 2018
4:16
PM CT
Melrose Park, IL, US
PROCESSING COMPLETED AT ORIGIN
7:30
AM CT
Melrose Park, IL, US
PROCESSED
5:38
AM CT
Melrose Park, IL, US
ARRIVAL AT DHL ECOMMERCE DISTRIBUTION CENTER


This post has been edited by collarpinmalaysia: Jul 16 2018, 04:09 PM

Latest update ,

both parcel arrived KL ,malaysia .

Hopefully can get it soon .

fast huh ~ Let see if i can get'em by these few days .


ARRIVAL AT DESTINATION COUNTRY – TRACKING UPDATES MAY END HERE, DELIVERY SHORTLY

July 15 2018 10:06:00

KUALA LUMPUR , MY ,


This post has been edited by collarpinmalaysia: Jul 16 2018, 04:09 PM

Hi

This post has been edited by behzad_alemi: Jul 29 2018, 10:46 AM

Received both parcels today ~ everything fine no kacau from custom .

Just took about 12 days from usa to malaysia , i would say not bad .

remember to keep the total amount below usd 40 each parcel and the weight should not exceed 4. lbs / 1.8kg per parcel

Choose Global mail by DHL - Free shipping for orders over RM161.64

Due to price so much different. I purchased supplements for my family members from iHerb few times since June, every time around USD100 and delivered within 4 working days without issue.
Today, my supplements worth USD275 arrived but together with a warning letter stating illegal import can be fine RM25,000 or 3 years imprison!
After you or anyone received Warning letter and still buying without problem? Cause Im expecting last order worth of USD 400 weighting 5.6lbs!

That is why you need to choose Global Mail by DHL instead of DHL Express

I tried Global Mail by DHL once, it took more than 1 month and tracking stop when it reached Malaysia custom. 2 weeks later, I called up to check with DHL, the person in charge said they already handled it to local post to deliver. The disadvantage is if nobody available during the parcel delivery. The delivery is consider unsuccessful and the parcel will return to vendor. I think this is too risky

AnY way to bypass the love letter yet if dnot want normal mail?

Any way to track local post if I call up Pos Malaysia with only the DHL Global mail tracking number?

This post has been edited by sagethesausage: Oct 12 2018, 12:44 PM

I ordered 2 items from iherb. 1 was preworkout, the other was theanine pills. 1 bottle of each, obviously for personal use.
DHL message me to say the health department are holding it and I cannot collect unless i regsiter as an importer with FOSIM.

I tell them clearly 2 bottles is personal use and this is not even prescription medication, its supplements, i.e. FOOD. They say procedure is I need to register with FOSIM or they will return to sender.

FOSIM is basically you need business permit number, and you need to register yourself as an importer of food. Which obviously is ridiculous to receive 2 supplements, so I just told them to forget it.

I'm not really happy with iHerb and I advise Malaysians to not use the site. I've ordered from many Malaysian sites and never had a problem. THis one seems to have a .my website, but it's actually importing from Korea or somewhere overseas, so there's a high chance your shipment will get stopped and if it does, forget about it. There's no warning on their website. It's not like we're ordering illegal or even borderline stuff. This is stuff I can go to the mall and buy from GNC (same ingredients different price/quantities only).

So lesson learned is don't use iHerb, or other foreign sites to import supps.