I bought Lycopene thru iHerb.com and use the normal post without tracking and all that. It was delivered about 3 weeks after ordering without any problem with customs.
Then again, I don't know about spirulina.
Importing supplements problem
Importing supplements problem
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Sep 16 2011, 09:20 AM
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Staff
2,797 posts Joined: Nov 2007 From: On the beach |
I bought Lycopene thru iHerb.com and use the normal post without tracking and all that. It was delivered about 3 weeks after ordering without any problem with customs.
Then again, I don't know about spirulina. |
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Sep 17 2011, 10:31 AM
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Junior Member
459 posts Joined: Feb 2011 |
deym...
this really makes me nervous... |
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Sep 28 2011, 12:55 PM
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Senior Member
638 posts Joined: Nov 2010 |
Bought myself 3 items from iherb.com. All less than RM500 equivalent. arrived after 4 days through DHL.
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Oct 9 2011, 01:24 PM
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Junior Member
53 posts Joined: Apr 2011 From: Selangor,Malaysia |
I think you should have some permit to clarify this from custom
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Nov 8 2012, 01:21 PM
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Junior Member
44 posts Joined: Nov 2011 |
Just wanted to let everyone know. I ordered two boxes from iherb.com Some supplements, some not (bentonite clay). Both boxes got confiscated. Received notice after 4 weeks that it's all confiscated.
This was sent via regular mail. I've been able to import before using FedEx, they gave hard time, but eventually got through. My advice is, send through a friend. According to this: http://portal.bpfk.gov.my/index.cfm?&menuid=96 10. Can unregistered medicines for personal use be brought into Malaysia? Under the Control of Drugs and Cosmetics Regulations 1984, the requirements for drug registration does not apply to a person who arrives in Malaysia and imports, as part of his personal luggage, any product for his use or his family's use, in a quantity that does not exceed one month's use by one person. Actual law states: (3) The provisions of subregulations (1) relating to importation do not apply to any person arriving in the Federation from a place outside the Federation who imports, as part of his personal luggage, any product meant solely for his use or for the use of his family in a quantity not exceeding that which may be reasonably required for one month's use by one person, or to any officer of the Government importing any product in the course of his duty, or to any person who, in accordance with the written consent of the Authority, brings any product into the Federation in transit. So have a friend.. or better yet, have a friend in Government. |
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Nov 8 2012, 05:07 PM
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Staff
2,797 posts Joined: Nov 2007 From: On the beach |
QUOTE(koguma @ Nov 8 2012, 01:21 PM) How much was the total of the items you bought?I recently bought from iherb.com for the 3rd time and it took almost a month to be delivered to me. Had some probiotic supplements, pet food and pet shampoo but they declared everything as supplements for personal use. The last 2 times I bought from iherb.com, took less than 3 weeks to be delivered and it was purely supplements only. |
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Nov 8 2012, 11:02 PM
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Junior Member
44 posts Joined: Nov 2011 |
QUOTE(munkeyflo @ Nov 8 2012, 05:07 PM) How much was the total of the items you bought? About USD$75 per box. Going to go and plead my case, see if I can get some of the stuff. Some of it wasn't even supplements.. like bentonite clay.I recently bought from iherb.com for the 3rd time and it took almost a month to be delivered to me. Had some probiotic supplements, pet food and pet shampoo but they declared everything as supplements for personal use. The last 2 times I bought from iherb.com, took less than 3 weeks to be delivered and it was purely supplements only. |
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Nov 15 2012, 01:52 PM
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Senior Member
1,244 posts Joined: Mar 2009 |
Y not list out the items u plan to buy then make a call to MOH b4 placing order? Safer that way.
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Nov 24 2012, 03:39 PM
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Senior Member
2,429 posts Joined: Jul 2007 |
I've ordered 2 bottles of fish oil and 3 bottles of tea tree oil from iherb mid last month and until now, there no sign of delivery (send via normal delivery). i didnt get any mail from kastam as well.
it has been 5 weeks and still no sign of arrival.... |
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Nov 28 2012, 02:48 PM
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Junior Member
171 posts Joined: Nov 2011 |
If order from iherb, please pay little bit of shipping using the DHL because the free shipping without tracking is dangerous because I had bad experience of missing parcel. POS Malaysia HQ now under renovation, many missing parcels happen. All international parcels must arrive at HQ first, so you understand what I mean.
If you purchase below RM500, custom normally won't disturb. Otherwise 10% tax. If buy from iherb, you can get $10 off if first order is more than USD40 or $5 off if below USD40. But you need to key in referral code (of anyone). My referral code is JZG052 if you don't mind to fill up this. Happy shopping. |
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Nov 28 2012, 09:01 PM
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Senior Member
2,429 posts Joined: Jul 2007 |
QUOTE(jutamind @ Nov 24 2012, 03:39 PM) I've ordered 2 bottles of fish oil and 3 bottles of tea tree oil from iherb mid last month and until now, there no sign of delivery (send via normal delivery). i didnt get any mail from kastam as well. i just got the package after close to 6 weeks.it has been 5 weeks and still no sign of arrival.... |
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Nov 29 2012, 10:13 AM
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Junior Member
44 posts Joined: Nov 2011 |
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Nov 29 2012, 11:04 AM
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Junior Member
44 posts Joined: Nov 2011 |
QUOTE(sweety9797 @ Nov 28 2012, 02:48 PM) If order from iherb, please pay little bit of shipping using the DHL because the free shipping without tracking is dangerous because I had bad experience of missing parcel. POS Malaysia HQ now under renovation, many missing parcels happen. All international parcels must arrive at HQ first, so you understand what I mean. It's not the Customs you have to worry about, it's Farmasi Malaysia who confiscate. If you purchase below RM500, custom normally won't disturb. Otherwise 10% tax. If buy from iherb, you can get $10 off if first order is more than USD40 or $5 off if below USD40. But you need to key in referral code (of anyone). My referral code is JZG052 if you don't mind to fill up this. Happy shopping. Here's the letter I received (details redacted): |
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Nov 29 2012, 02:07 PM
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Staff
2,797 posts Joined: Nov 2007 From: On the beach |
QUOTE(sweety9797 @ Nov 28 2012, 02:48 PM) If order from iherb, please pay little bit of shipping using the DHL because the free shipping without tracking is dangerous because I had bad experience of missing parcel. POS Malaysia HQ now under renovation, many missing parcels happen. All international parcels must arrive at HQ first, so you understand what I mean. I actually read and heard that DHL is more strict with the customs declarations compared to the free shipping. |
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Jan 5 2013, 04:16 PM
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Junior Member
44 posts Joined: Nov 2011 |
QUOTE(munkeyflo @ Nov 29 2012, 02:07 PM) I actually read and heard that DHL is more strict with the customs declarations compared to the free shipping. Using Fedex I imported a box of homeopathic meds once. FedEx called me asking for farmasi certificate. I said I didn't know about any certificate.... After a few days, they just released it. Go figure. ... |
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Jan 19 2013, 02:39 AM
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Junior Member
5 posts Joined: Jan 2008 |
I also read that if you use DHL, they will likely open up your package to check the content and if you have supplements, they'll hold it. I want to buy spirulina and fish oil from iherbs, just a bottle each but now i'm confused - should I opt for non-tracking free delivery or should i pay for DHL only to risk confiscation?
If anyone has experience, please share which is better or at least has a higher chance of skipping the scrutiny of MOH/customs. Thanks. |
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Jan 20 2013, 12:27 AM
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Senior Member
1,576 posts Joined: May 2007 |
Regardless of which courier you use, if you order just two to three small to medium size bottles at a time, they will usually let it go. I introduced this woman in my office to Nature's Best UK some years ago. She had no problem bringing in their glucosamine and chondroitin sulfate, quite big bottles of 180 too, around two at a time. http://www.naturesbest.co.uk/glucosamine-cglucon/ She then bragged about their really cheap price to some relative or friend who then conveniently asked her to order extra bottles. Without thinking, she promptly ordered 4 bottles, which were all confiscated. If you order several bottles of the same product at a time, they will think you are some distributor or retailer. |
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Jan 21 2013, 11:47 PM
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Junior Member
5 posts Joined: Jan 2008 |
QUOTE(Tham @ Jan 20 2013, 12:27 AM) Regardless of which courier you use, if you order just two to three Thanks for the advice. Will make sure to only buy 2 bottles at a time. Hope they'll be no problem.small to medium size bottles at a time, they will usually let it go. I introduced this woman in my office to Nature's Best UK some years ago. She had no problem bringing in their glucosamine and chondroitin sulfate, quite big bottles of 180 too, around two at a time. http://www.naturesbest.co.uk/glucosamine-cglucon/ She then bragged about their really cheap price to some relative or friend who then conveniently asked her to order extra bottles. Without thinking, she promptly ordered 4 bottles, which were all confiscated. If you order several bottles of the same product at a time, they will think you are some distributor or retailer. |
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Jan 22 2013, 12:13 PM
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Staff
2,797 posts Joined: Nov 2007 From: On the beach |
There was once they had a promo for the supplement that I was taking. 4 bottles at a lower price, so I bought 4 one shot.
Didn't have any issues with the customs though. But it's still best to not buy too many of the same product. |
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Jan 22 2013, 12:58 PM
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VIP
8,023 posts Joined: Jan 2003 From: :: Cheras :: |
Customs are more strict these days - they have 'quota' to meet
My last 5 parcels with DHL (although not supplements), above RM500 all kena tax. Previously only 1-2 times out of 10 times. |
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