Your case is same like me.  You'll have to wait until 1 of your neighbors will cancel their UNIFI then you can take over their port.  I was very frustrated with TM because last week I saw 2 houses away from mine has been vacated (and empty) because there is a "House For Rent" notice on its gate.  I immediately went to the TM Point to enquire if I can takeover their UNIFI port but that useless TM staff said he cannot check on the status on his system.  I had already applied for UNIFI since 04 August 2015 and still waiting, waiting, waiting.  Yesterday, my immediate neighbor had just installed his UNIFI.  I believe he's using the relinquished port from that empty house, because I had check with the installer and he confirmed that he is taking over from a terminated port for my immediate neighbor as all the 8 ports inside the existing Fibre Distribution Panel (FDP) box behind my house have been fully utilized.  There is no spare main fibre cable (the black ones) available, so they will also need to "pull" a new main fibre cable (from the nearest TM Box), possibly from the main road to the electrical pole in order to install another new FDP.    TM will be very reluctant to do that anyway, unless they are sure that there are 8 new UNIFI subscribers waiting in the same vicinity.  That's the greatest disadvantage of having only 1 provider being the monopoly.  The consumers will eventually suffer due to lack of fair competition.

Luckily, my immediate neighbor is kind to allow me to share his WiFi.  I offered to share his subscription cost, but he declined.  The only setback is his system will be OFF if he goes overseas.  Eventually, I will still prefer to have my own UNIFI (and don't know will have to wait for how much longer?) if possible.