On Mon, Jun 28, 2010 at 6:52 PM, TM UniFi Team <postmaster@unifi.my> wrote:

Dear Valued Customer,

Good News!!

With regards to your recent service request registration on our website for our UniFi service, we are very pleased to inform that the UniFi service will be available in stages, in your particular neighbourhood
To assist you further on service availability progress, please visit our website at www.tm.com.my or www.unifi.my. Information displayed covers service availability areas till the end of this year, 2010 and will be progressively updated for year 2011 and 2012 according to service expansion and readiness.

You may contact our TM UniFi Centre at 1 300 88 1222 or e-mail us at unifi@tm.com.my if you require additional information or confirmation. Our TM UniFi Centre will be in touch with you once our UniFi service becomes available in your particular neighbourhood.

In the meantime, allow us to state our utmost appreciation to you once again for your keen interest in our UniFi service and hope that we will be able to activate your subscription in the shortest possible time to come.

Warmest regards,

TM UniFi Team

They constantly sending me this message and I have called their customer service and the service yet to available in Rawang, Selangor and it will not be available in the near future also. I'm very frustrated with them, those information are not updated at all.

did u registered your interest earlier or not? May be they missed your road.

Dear Valued Customer,

Thank you for your recent inquiry on our UniFi services. Your interest in our UniFi service is noted and appreciated.

With regards to your request for UniFi service in your particular neighbourhood, we very much regret to inform that the UniFi service is not available. However, we will monitor the situation carefully and if we do receive sufficient demand for the service in your particular area which warrants our network roll-out, we will get in touch with your goodself for service activation.

Please feel free to contact the TM UniFi Centre at 1 300 88 1222 if you require additional information or visit the TM UniFi website at http://www.unifi.my from time to time for the latest developments.

In the meantime, allow us to state our appreciation to you once again for your keen interest in our UniFi service and hope that at sometime in the future we will be able to provide you the service as requested.



Warmest regards,

TM UniFi Team

Same here! Earlier on they said coming some and now they said otherwise.

I saw them laying down the main underground cable at my area in April this year. How long will it takes for Unifi to be available? By the way, I still can't see the FTTH boxes on the loop poles.

This post has been edited by dannychen: Jul 12 2010, 11:07 PM

Dear Valued Customer,
Please be informed that due to technical error, you may have received an e-mail from us recently on the unavailability of UniFi service coverage in your respective area. We regret the error and would like to express our sincerest apologies over this matter which might have caused some confusion.
We are currently taking every possible step to rectify this issue.
On the other hand, if you are already on the UniFi service, please disregard this e-mail and rest assured that UniFi will provide the means to take your broadband experience to greater heights.
Once again, we apologise for any inconvenience caused.



Warmest regards,
TELEKOM MALAYSIA BERHAD

My area in Rawang may be in 2020.

not 2020? I don't think they can cover the whole klang valley in 2012.

every day seeing them deploying the cables with "Projek jalur lebar berkelajuan tinggi" but still can't see the FTTH boxes.

Dear Mr. Danny,

Thank you for your interest in TM's new UniFi products.

Refer to your e-mail dated 3rd August 2010 on UniFi availability , we just checked your address against current availability, and we are sincerely apologise to report that as of today, your address is currently NOT serviceable. However, we are adding FDCs (Fibre Drop Cabinets) as fast as we can. We are deploying new areas all the time. Some sections of a city may get service before others. It’s all dependent on how fast we can dig and lay cable in a given neighborhood, and get the required hardware in place. We are currently unable to give better estimation time.

You may enter your details expressing your interest at our UniFi website:

Should you have not register at our UniFi website, kindly do so as we will be using the registration list to call customers who can get Unifi service as we add new FDCs.

http://www.tm.com.my/connecting-you/digita...BBInterest.aspx

Feel free to contact us in about a month and we will check for you again.We hope the explanation has revert to your concern.

We look forward to serving you better.


Regards,


Ahmad Hafiz Ramli,TM UniFi Centre(Sales) : 1 300 88 1222 Mon-Fri (9am – 9pm) , Sat (10am-6pm) (Customer Support) : 1 300 88 1221 (24x7)E-Mail: unifi@tm.com.my

from TM UniFi Team <postmaster@unifi.my>
sender-time Sent at 10:01 AM (GMT+08:00). Current time there: 10:28 AM. ✆
to
date Fri, Aug 27, 2010 at 10:01 AM
subject UniFi Service Inquiry

Dear Valued Customer,

Thank you for your interest and recent inquiry on our UniFi service. We regret to inform that your area is not under the current deployment plans. You may log on www.tm.com.my or contact the TM Unifi Centre at 1-300-88-1222 for more information.



Warmest regards,

TM UniFi Team

You will be the first to pay RM 200.00 installation fees as they will be start charging it from October onwards.

they sent an email to you? do you think they can cover the whole klang valley in 2012?

don't trust their streamyx coverage for 4mbps. I have applied for several times and it is not successful and reason given is unable to support. I have managed to upgrade with the help of mcmc and cfm.

This post has been edited by dannychen: Dec 5 2010, 10:52 PM

kelana jaya

check here

Thank you for visiting UniFi Customer Portal.
Our system is currently experiencing an upgrade as part of TM’s effort to improve the performance of our website and enhance customer service quality.
As a result, this website will not be accessible from 10:00pm Friday 24 December to 6:00pm Sunday 26 December 2010.
During this time, kindly contact our 24-hour call centre at 1-300-88-1222 or visit your nearest TM Point.
This website will be available to service you better from 6:00pm onwards on Sunday 26 December 2010.
Thank you for your patience.

source

please let them settle Klang Valley first, then only other parts of the Peninsular and East Malaysia.

check here