i read his replies from another thread before

at 1st the TS (customer) was complaining abt him, but i thought well maybe there's another side of the story. probably the imalaysian guy could clear up some issues

but instead of justifying his actions, he goes on and on about wanting to sue ppl who critique his company. at that point it really doesnt matter if he's right or wrong anymore. you'd be crazy to deal with a guy with that kind of attitude +_+

we'll probably see him come up here soon haha. let's see if he learnt his lesson or not. too bad i saw an article from a newspaper (or magazine? cant remember) promoting his services around last month. haih

Mackiddo, he's doing us a favour here. not everyone know that they shouldn't trust small shops like that. as i said before, there was a news article promoting this place, saying that their service is very good and much cheaper compared to servicing from apple. with the typical malaysian mentality... buy expensive stuff but skimp on services... im not surprised if people are interested in imalaysia's services.

u know what kind of people im talking about. buy 8k macbook pro but too stingy to buy ACPP. built monster PC but use pirated windows. buy iphone 2k+ but dont even one to spend 99c on a good app and crack it instead.

im not saying TS is stupid to trust the shop or anything. as how i understand it, the shop claimed to be sort of a middleman to handle is warranty from apple singapore. yes, we still shouldn't trust such claims, but sometimes our judgement is just off. TS is kind enough to warn others here. what did you do today?

one thing i dun understand. why is there only one copy of the receipt? shudnt the customer have one copy and you have another?

and still, you shouldnt promote your company as an Apple specialist. if you want, im pretty sure you can apply for a training program to get a certificate. im glad that at least we have a cheaper, faster (albeit understandably risky) solution for iphone owners in malaysia, but calling urself BEST APPLE REPAIR SPECIALST is too much. plus, dont u repair only iphones? if someone send u an xserve u know how?

e.g. you can self study an engineering course from books, have plenty of experience in the engineering field, but no matter how good you are, u still dont get to say u have a doctorate.

AppleSpecialist i dont doubt ur skills, n heck u may even be right n TS is wrong. but u may want to be more transparent in ur services, n keep records. it doesnt matter if a customer lose a receipt, u shud have a copy.